Rafinn Hotel

Hotels
Independent
7.6 (210 reviews)
huseyinaga mh. balo sk. no27 Beyoglu, Istanbul, Istanbul, 34435 , Istanbul , TR

Facilities

Free breakfast
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Free breakfast
Smoke-free property
Free buffet breakfast

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.43
Multiple reviews mentioned issues with cleanliness, including unclean sheets and inadequate cleaning services.
Service
7.9
Mixed reviews on staff behavior; some were helpful, while others were rude, affecting the overall service score.
Location
9.94
The location received high praise for its accessibility to attractions and convenience for guests.
Room Quality
6.89
Guests reported discomfort due to the small bathroom size, affecting the overall room quality perception.
Amenities
7.42
Basic amenities were available, but issues such as lack of toiletries and complaints about breakfast offerings were noted.
Value for Money
8.38
While issues were highlighted, many felt the price was reasonable for what was offered.
Food and Beverage
5.93
Negative feedback on food quality and variety, notably the breakfast offerings.
Overall Experience
7.9
Overall experience varied; great location but significant concerns regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:37

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay.

Delicious Breakfast: Start your day right with a complimentary buffet breakfast served daily.

Central Location: Located in the heart of Istanbul, near popular landmarks like Istiklal Avenue and Taksim Square.

Make Rafinn Hotel your home in Istanbul and explore the city with ease.

Important information:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.6
Based on 210 reviews
Cleanliness: 6.43
Service: 7.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 5.93
Overall Experience: 7.9
J
Joanna couple pl
9
Nice hotel in good price
Pros:

So close to bus and main street Istikal caddesi. Breakfast- buffet ( bread, simit, eggs , cucumber, tomatoes, olives, cornflakes, tea, coffee, sometimes fries , cheese, ham ). Nice staff in reception. Clean room.
Breakfast is in second hotel but it's 2 metres for walking.

Cons:

I am not sure about cleaning room because we waited 2 days for cleaning ( put information on door) but hadn't cleaning. After 2 days of waiting she cleaning our room but unfortunately housekeeping put trush something what she shouldn't put to trush , no so big problem but anyway she shouldn't put private staff to trush. Room was clean but when we checked in room wasn't towel . It wasn't problem because when I asked in reception then worker bring me . For me bed wasn't comfortable but for me, maybe someone another enjoy .

2026-01-24 via Nuitee
B
BOUMLIK couple ma
5
Pros:

L emplacement

Cons:

Very loud and extremly noisy! You cannot sleep at night at All

2026-01-22 via Nuitee
N
Neziha solo_traveller fr
10
Pros:

L'accueil

Cons:

Rien

2026-01-21 via Nuitee
F
Fiodar couple by
10
2026-01-20 via Nuitee
I
Ilayda family_with_children at
1
Katastrophe
Pros:

Das Hotel hat mich nur enttäuscht

Cons:

Das Frühstück war nur Brot mit gurken und Tomaten. Beim tee gab es kein zucker man musste es jedesmal dem Hotelpersonal sagen, denn die in der Küche haben mich ignoriert. Im Hotel gab es kein Toilettenpapier und Handtücher ich musste danach fragen und habe es erst nach dem 3ten mal Fragen bekommen, handseife gab es nicht das musste ich selber kaufen. Beim Fenster in der Dusche gab es keine vorhänge man konnte alles sehen, musste das Fenster selber mit einem t-shirt zu decken. Der Ort wo das Hotel liegt ist laut einheimischen eine „schmutzige Straße“ wenn ihr versteht was ich meine.

2026-01-19 via Nuitee
U
Ukiyeva couple kz
1
Улучшить сухой паек, установить кондиционер на ресепшене и вообще писать типы номеров на букинге.
Pros:

Расположение, чистый номер.

Cons:

Отношение персонала, крошечная квадратура комнат - она маленькая даже для одного человека. Полотенца сильно пахнут хлоркой. Неисправный санузел - вечно текла вода. При бронировании не был прописан тип комнаты, бронировала стандарт, а получила лофт (маленький, ужасный), с дырками на диване и прокуренным запахом. Если хотите оказаться в бункере, то вам сюда! Комната рассчитана на 1го человека, и отелю следует взять односпальные кровати, и продавать максимум на одного человека. Сухой паек был просто ужасным - печенье бискрим и маленький один стакан сока. Не рекомендую отель, он очень тесный, не стоит своих денег (бронировала 1 ночь на двоих за 70€). Отзывы наверное купленные, выбирала по рейтингу -и пожалела. Советую отель Art city hotel возле голубой мечети, отличный персонал - нормальные комнаты.

2026-01-19 via Nuitee
T
Tina couple tr
5
2026-01-19 via Nuitee
L
Liudmyla family_with_children pl
10
2026-01-19 via Nuitee
A
ABDULLAH couple sa
9
بشكل عام جيد جدا للعزاب او للعابرين ايام قليلة ليس لأقامة طويلة ورفاهية
Pros:

جميلة ولكن كمساحة ضيقة جدا الجميل بها قريبة من شارع استقلال على بعد دقيقة او دقيقتين نظيف كان معاه فطور لكن في المبنى الثاني التابع له تنوع في الفور ولكن بدائي جدا كما وانه في بيت ريفي مكون من بيض فقط و انوع البيض يعني وخضروات واجبان وارغفة

Cons:

قرب النوادي الليلة في ساعات متأخرة مزعجة جدا لا تجعلك تنام لا تغلق الا الساعة 4 فجرا هذا العيب الوحيد وان الفطور في مبنى ونحن في مبنى اخر وعدم ترتيب الفطور اي في غير مكان مخصص في الوبي كان وقريب من باب المدخل للفندق

2026-01-16 via Nuitee
K
Kazemi couple us
10
2026-01-16 via Nuitee
M
MohammadReza solo_traveller us
8
Pros:

The staff and manager are wonderful, i had some issues all of them in under 8 hour solved
And about the noise, if you are a nightlife person you enjoy it

Cons:

It was for me because it cost me a lot to buy two SIM card, I think the issue was from the tornado that damaged the cables

2026-01-16 via Nuitee
A
Ait oualla solo_traveller ma
10
Cons:

Noise

2026-01-05 via Nuitee
M
Mohamed couple eg
8
Great For The Location & Value. & Cleanness
Pros:

The reception staff — very friendly compared to people out there. The Location — 5 minutes walk from everything you need. The room — Outstanding.

Cons:

The toilet was very tight to move and stand. As a space, It was not comfortable. We knew it is a budget room but still, the toilet and wash basin were so awkwardly small. Your body must be Medium-Large Maximum. XL is not recommended.

2025-12-28 via Nuitee
J
Julia solo_traveller pl
8
2025-12-23 via Nuitee
A
Ana couple ge
3
Pros:

Room ovarall and location was good.

Cons:

They didn’t give us all hygiene items, i asked to clean the room because i was staying for a week and they only cleaned once and changed the sheets one. Cleaner lady and receptionist was rude when i asked them about cleaning.

2025-12-22 via Nuitee
A
Anano couple ge
10
2025-12-20 via Nuitee
B
bilal solo_traveller pk
5
Over all is good.
Pros:

I like the hotel Location .

Cons:

Breakfast

2025-12-15 via Nuitee
M
Maryia couple by
5
Ночлег для тусовщиков
Pros:

Локация, идея комнаты, кровать на втором уровне

Cons:

Сильный запах сигарет в комнате из других помещений. Забитая канализация, плохой диван

2025-12-14 via Nuitee
K
khalid couple ae
1
Pros:

I Think they change bed sheet once a month
I stay for two days firstday checkin late night for delay of flight we saw bedsheet not clean hairs on bed sheet second morning i ask for clean room and change bed sheet its not clean they said ok when we come back at 5pm you didnot ask anything about room cleaning you are lying theire staff shouting on me and ask if you donot want leave room we leave room and they not Refund our money also.
Staf behaiver was very bad.

2025-12-13 via Nuitee
A
Alsudani couple md
7
2025-12-12 via Nuitee