DWO Colours Alcalá

Hotels
•
Checkin Hoteles
8.6 (339 reviews)
17 Calle de San Romualdo , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.74
Several reviews mentioned issues with cleanliness, such as dust and the need for more toiletries.
Service
9.71
Multiple mentions of friendly staff contributing positively to the stay.
Location
9.25
Guests appreciated the hotel's convenient location near transport and attractions.
Room Quality
8.2
Feedback indicated small rooms and issues with amenities, affecting overall perception.
Amenities
8.73
Amenities received mixed feedback, with some guests noting the lack of basic items and maintenance.
Value for Money
8.19
Comments highlighted that prices seem high compared to the quality and services provided.
Food and Beverage
7.74
Breakfast was often rated as basic or poor compared to expectations.
Overall Experience
9.21
Overall sentiment indicates guests had a generally good experience with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Luxurious Accommodation
Experience comfort and style at DWO Colours Alcalá, a 4-star hotel in Madrid offering air-conditioned rooms with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of private parking, a restaurant, and a bar on-site, along with free WiFi and a helpful concierge service to assist with all your needs.

Ideal Location
Located just a short distance from IFEMA and popular attractions like El Retiro Park, our hotel is the perfect choice for both business and leisure travelers visiting Madrid.

Book your stay at DWO Colours Alcalá now and indulge in a memorable experience in the heart of the vibrant city of Madrid.

Important information:

Reservations of more than 4 rooms may be subject to additional supplements and special payment and cancellation conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 339 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
J
Jan • solo_traveller • dk
6
2026-03-19 • via Nuitee
D
Dunja • solo_traveller • rs
10
2026-03-16 • via Nuitee
C
Carolina • couple • es
7
Caro para la habitación.
Pros:

El baño buen tamaño

Cons:

La habitación muy pequeña un poco agobiante

2026-03-15 • via Nuitee
S
Silvia • couple • es
10
Pros:

Que está limpio, es moderno, práctico y bien ubicado

2026-03-15 • via Nuitee
J
JV61 • couple • es
10
Pros:

Atención a la llegada muy amable y servicial

Cons:

Quizás una mejor organización en los horarios de limpieza de las habitaciones. Sin ser molesto creo que se podría optimizar mejor

2026-03-14 • via Nuitee
A
ALBERTO RENE • solo_traveller • es
7
Cons:

Falta de limpieza en la habitación

2026-03-12 • via Nuitee
L
Levente • couple • hu
8
2026-03-11 • via Nuitee
F
Fernando • solo_traveller • es
8
2026-03-10 • via Nuitee
A
Antonio • couple • es
9
Pros:

El personal, que atendió mis solicitudes particulares sobre la habitación. Habitación silenciosa.

2026-03-09 • via Nuitee
P
Porcel • couple • es
9
2026-03-06 • via Nuitee
A
Ana • couple • es
10
Pros:

Todo

Cons:

Me gusto todo

2026-03-05 • via Nuitee
D
Dámaso • couple • es
10
2026-03-04 • via Nuitee
J
Juha-Pekka • extended_group • fi
9
Pros:

Good location, clean.

Cons:

Too warm in the room.

2026-03-01 • via Nuitee
M
Marcos • solo_traveller • es
7
2026-02-28 • via Nuitee
V
Valencia • couple • es
10
2026-02-27 • via Nuitee
J
José Manuel • couple • es
10
Pros:

La cordialidad y la rapidez de tenernos la habitación y el trato personal

Cons:

Sin objeción

2026-02-27 • via Nuitee
D
Denis • extended_group • be
9
Pros:

Zeer goede prijs / kwaliteitverhouding. Lekker en eenvoudig ontbijt. Vriendelijk personeel en zeer proper hotel. Veilige buurt en dicht bij metro.

Cons:

Niets

2026-02-26 • via Nuitee
R
Renchuan • couple • au
10
2026-02-24 • via Nuitee
A
Ana Rita • extended_group • pt
10
Pros:

De tudo

2026-02-24 • via Nuitee
A
Alejandra • couple • es
7
Pros:

Los empleados del hotel son muy amables especialmente la chica de recepción.

Cons:

No hay vasos en la habitación, es la primera vez que veo eso en un hotel aunque sea de plástico.

La habitación estaba al lado del ascensor con lo que había un ruido continuo.

Las almohadas son cojines no almohadas y no son cómodas

2026-02-23 • via Nuitee