DWO Colours Alcalá

Hotels
•
Checkin Hoteles
8.6 (317 reviews)
17 Calle de San Romualdo , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.74
Several reviews mentioned issues with cleanliness, such as dust and the need for more toiletries.
Service
9.71
Multiple mentions of friendly staff contributing positively to the stay.
Location
9.25
Guests appreciated the hotel's convenient location near transport and attractions.
Room Quality
8.2
Feedback indicated small rooms and issues with amenities, affecting overall perception.
Amenities
8.73
Amenities received mixed feedback, with some guests noting the lack of basic items and maintenance.
Value for Money
8.19
Comments highlighted that prices seem high compared to the quality and services provided.
Food and Beverage
7.74
Breakfast was often rated as basic or poor compared to expectations.
Overall Experience
9.21
Overall sentiment indicates guests had a generally good experience with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Luxurious Accommodation
Experience comfort and style at DWO Colours Alcalá, a 4-star hotel in Madrid offering air-conditioned rooms with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of private parking, a restaurant, and a bar on-site, along with free WiFi and a helpful concierge service to assist with all your needs.

Ideal Location
Located just a short distance from IFEMA and popular attractions like El Retiro Park, our hotel is the perfect choice for both business and leisure travelers visiting Madrid.

Book your stay at DWO Colours Alcalá now and indulge in a memorable experience in the heart of the vibrant city of Madrid.

Important information:

Reservations of more than 4 rooms may be subject to additional supplements and special payment and cancellation conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 317 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
G
Giovanni • solo_traveller • es
10
2026-02-14 • via Nuitee
J
Jose Antonio • couple • es
9
2026-02-14 • via Nuitee
C
Cristina • couple • es
10
Perfecta
Pros:

El trato hacia el cliente y las buenas instalaciones

2026-02-10 • via Nuitee
M
Montserrat • couple • es
8
Pros:

El hotel es muy bonito y moderno.
Los trabajadores muy amables.
Limpieza muy bien y olor muy agradable.
Los amenities del baño muy agradables.
Lo demás todo muy bien.

Cons:

Había mucho ruido. No sabemos si de la habitación de al lado o de arriba. En el desayuno faltaba pan tostado cuando bajamos y eran las 9 de la mañana.

2026-02-09 • via Nuitee
F
Fatima • couple • es
9
2026-02-09 • via Nuitee
A
Antonin • couple • fr
8
très bon séjour
Pros:

bien situé, bon rapport qualité prix, propre avec de belle chambre et douche et très bon personnel

Cons:

nous avions pas de tasse pour utiliser la machine à café dans la chambre

2026-02-09 • via Nuitee
E
Elena • couple • es
8
2026-02-09 • via Nuitee
J
Juan Jose • couple • es
9
Muy buena
Pros:

Todo Correcto

Cons:

Algo de lio al hacer la reserva en Booking.

2026-02-08 • via Nuitee
F
Frank E. • solo_traveller • no
5
Flott, men
Pros:

Bra rom
Stort, flott bad

Cons:

Det manglet glass på rommet
Kaffemaskinen på rommet funket ikke.
Renholdet i matsalen begynte lenge før frokost tiden var ute (kl. 10:00) Jeg satt med følelsen av at de ønsket meg ut derfra fortest mulig.

2026-01-30 • via Nuitee
R
Renata • extended_group • be
6
2026-01-30 • via Nuitee
A
Adriana • extended_group • es
10
2026-01-28 • via Nuitee
L
Luis Alejandro • couple • es
8
Pros:

Todo bien! Buena opción

Cons:

Las almohadas, fatales

2026-01-25 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-01-22 • via Nuitee
C
Carlos • couple • es
9
Buen hotel calidad precio para viajes de trabajo
Pros:

El baño y la cama

Cons:

Está en una zona aburrida lejos del centro

2026-01-21 • via Nuitee
A
ANDREA • solo_traveller • pt
8
2026-01-21 • via Nuitee
C
Chelo • couple • es
10
Perfecta
Pros:

El hotel está súper bien,muy limpio y personal muy amable,cerca del metro para ir al centro de Madrid y fin de semana puedes aparcar muy bien

2026-01-20 • via Nuitee
L
Laura • solo_traveller • ar
10
Pros:

La limpieza y la amplitud de la habitación

Cons:

Todo hermoso

2026-01-20 • via Nuitee
J
Jose • couple • us
3
2026-01-20 • via Nuitee
C
Carlos • couple • pt
10
Estadia top
Pros:

Boas condições, quarto pequeno muito confortável e funcional. Bem pequeno almoço.

2026-01-20 • via Nuitee
C
Covadonga • extended_group • es
8
Perfecto para lo que necesitabamos, la pena es como están los precios en general
Pros:

La amabilidad de la persona que trabaja en la mesa de bienvenida que me ayudó con los problemas que me estaba dando la tarjeta

Cons:

eché en falta que hubiera una manta en la habitación por si hacía frio para dormir

2026-01-20 • via Nuitee