DWO Colours Alcalá

Hotels
•
Checkin Hoteles
8.6 (404 reviews)
17 Calle de San Romualdo , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.74
Several reviews mentioned issues with cleanliness, such as dust and the need for more toiletries.
Service
9.71
Multiple mentions of friendly staff contributing positively to the stay.
Location
9.25
Guests appreciated the hotel's convenient location near transport and attractions.
Room Quality
8.2
Feedback indicated small rooms and issues with amenities, affecting overall perception.
Amenities
8.73
Amenities received mixed feedback, with some guests noting the lack of basic items and maintenance.
Value for Money
8.19
Comments highlighted that prices seem high compared to the quality and services provided.
Food and Beverage
7.74
Breakfast was often rated as basic or poor compared to expectations.
Overall Experience
9.21
Overall sentiment indicates guests had a generally good experience with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Luxurious Accommodation
Experience comfort and style at DWO Colours Alcalá, a 4-star hotel in Madrid offering air-conditioned rooms with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of private parking, a restaurant, and a bar on-site, along with free WiFi and a helpful concierge service to assist with all your needs.

Ideal Location
Located just a short distance from IFEMA and popular attractions like El Retiro Park, our hotel is the perfect choice for both business and leisure travelers visiting Madrid.

Book your stay at DWO Colours Alcalá now and indulge in a memorable experience in the heart of the vibrant city of Madrid.

Important information:

Reservations of more than 4 rooms may be subject to additional supplements and special payment and cancellation conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 404 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
K
Kevin • extended_group • de
9
2026-05-14 • via Nuitee
S
Suarez • solo_traveller • es
9
Excelente, repeteriansin duda, el personal fabuloso
Pros:

buena ubicación

2026-05-11 • via Nuitee
J
Jack • couple • nl
6
Voor een kort verblijf gaat het wel
Pros:

De bedden waren goed

Cons:

Het ontbijt weinig of het was op, ontbijt is van 7 tot 10, half 10 wet het meeste al opgeruimd

2026-05-11 • via Nuitee
M
Melania • solo_traveller • es
10
Me encantó
Pros:

Todo muy bueno desayuno, personal …

Cons:

No se

2026-05-10 • via Nuitee
S
Sebastiano • family_with_children • it
10
2026-05-10 • via Nuitee
M
Maria Daniela • couple • es
8
2026-05-10 • via Nuitee
A
Adelina • couple • es
10
2026-05-05 • via Nuitee
V
Victor • family_with_children • es
8
2026-05-03 • via Nuitee
E
Elena • couple • es
6
Agradable
Pros:

La ubicación es buena, ya que tienes metro a unos 6/8 min andando. Las habitaciones estaban limpias, son algo pequeñas, a comparación del baño que es grande. Por otro lado, el depósito de agua de la cafetera de cápsulas que hay en la habitación estaba con moho, y algo de agua con restos de suciedad.

Cons:

El depósito del agua de la cafetera de cápsulas que hay en la habitación estaba con moho, es bastante peligroso ya que en la habitación no se dispone de estropajo ni jabón para fregarlo. No pudimos usarlo.

2026-05-02 • via Nuitee
Élodie • extended_group • fr
8
Séjour très agréable, excellent rapport qualité-prix 👌🏼
Pros:

L’emplacement était vraiment top pour assister à un match au Metropolitano ! Le personnel est gentil et a essayé de parler notre langue. Il y a de quoi manger et faire des courses aux alentours. Et la chambre était vraiment bien. 🤩

2026-05-01 • via Nuitee
M
Michał • family_with_children • pl
10
2026-04-28 • via Nuitee
M
Marco • family_with_children • nl
7
Prima verblijf
Pros:

Prijs-kwaliteit. Dicht bij het stadion van Atletico Madrid

Cons:

We sliepen aan de voorzijde op de 1e verdieping. Kozijn was niet echt geluidsarm.

2026-04-28 • via Nuitee
M
MARIA SOLEDAD • solo_traveller • es
8
Amabilidad y habitación silenciosa
Pros:

Buena zona, con muchos sitios cerca para comer. Parada de metro cerca. Hotel limpio y personal muy amable. Silencioso, no escuché ningún ruido por la noche, así que perfecto para descansar.

Cons:

En general bien. Por poner alguna pega, el desayuno "buffet" tiene poca variedad y no hay tostadora, q me parece importante. Y no tienen mantas ni almohadas finas.

2026-04-27 • via Nuitee
B
Bonifacio • couple • es
6
Normal
Pros:

Ubicación

Cons:

En recepción había agua para beber con dos vasos de cristal para todos los q quieran beber

2026-04-26 • via Nuitee
R
Ruben • couple • es
10
2026-04-26 • via Nuitee
M
Mirian • family_with_children • es
9
Hotel cómodo y bien ubicado
Pros:

Habitaciones nuevas y bien decoradas, desayuno completo, personal encantador y buena ubicación para moverte en metro o autobús.

Cons:

Quizás la habitación era un poco pequeña para tres personas.

2026-04-25 • via Nuitee
K
Karla • couple • ve
10
Comodidad , buena ubicacion y atencion . Gracias, lo recomiendo
Pros:

Me encanto el.hotel, excelente atencion y el servicio de restaurant excelente

2026-04-24 • via Nuitee
F
Ferran • couple • es
8
2026-04-23 • via Nuitee
J
Joaquín • solo_traveller • es
8
2026-04-23 • via Nuitee
M
Mirko • solo_traveller • it
7
2026-04-22 • via Nuitee