Hotel Riu Latino - Adults Only - All Inclusive

Hotels
RIU Hotels
8.6 (399 reviews)
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400 , Costa Mujeres , MX

Facilities

Free breakfast
Full-service spa
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Boat tours on site
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean and well-maintained property
Good food options
Cons:
None listed

Categories

Cleanliness
8.83
Property and rooms were very clean; sparkling clean.
Service
8.7
Staff was exceptional, friendly, and attentive.
Location
8.54
Convenient location with accessible dining and beach.
Room Quality
8.49
Rooms were well-maintained with great air conditioning.
Amenities
8.62
Multiple swimming pools and activities available.
Value for Money
8.38
Overall satisfaction with service offered for the price paid.
Food and Beverage
8.63
Food options were decent to quite good at best.
Overall Experience
8.6
Ideal for a great vacation, very satisfied overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:23

Property Description

Escape to the ultimate all-inclusive paradise at Hotel Riu Latino - Adults Only, where luxury meets relaxation on the beautiful shores of Costa Mujeres.

Spa & Relaxation: Rejuvenate your senses at our full-service spa, offering indulgent massages and rejuvenating facials, complemented by a steam room for ultimate relaxation.

Recreational Amenities: Dive into fun with access to five outdoor pools and a complimentary water park that promises excitement for all. Enjoy refreshing drinks from our two poolside bars while soaking in the sun.

Culinary Delights: Savor international cuisine crafted at our five exceptional restaurants. Indulge in daily complimentary breakfasts and a lively evening reception to socialize with fellow guests.

Book your stay today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Travelife

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.6
Based on 399 reviews
Cleanliness: 8.83
Service: 8.7
Location: 8.54
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.38
Food and Beverage: 8.63
Overall Experience: 8.6
D
David didier extended_group mx
10
Estupendo
Pros:

Todo genial estuvo estupendo de la mejor atención solo

Cons:

Que para los restaurantes de especialidad debes llegar temprano sino ya no alcanzas

2026-07-18 via Nuitee
B
Bella couple us
5
Would not come back
Pros:

Staff is friendly, the property is brand new

Cons:

Room cleaning was done poorly, hair was everywhere from previous people that stayed in the room. Also several people I’ve met had diarrhea from the food including our family

2026-07-17 via Nuitee
O
Olivia couple us
10
2026-07-11 via Nuitee
T
taylor couple us
9
Despite the frustrating transportation prices and limited late-night dining options, this is a must
Pros:

RIU is easily one of the best all-inclusive, adults-only resorts I have ever stayed at. The food was absolutely amazing, the pools and beach were beautiful, and I loved that the bar was open 24 hours. They also went above and beyond by decorating our room to help celebrate my husband’s birthday and our anniversary, which made our stay feel extra special.

Cons:

The resort taxis charged an outrageous $70 USD for a ride that only cost $15 USD via Uber, and I felt completely taken advantage of by those transportation prices. I was also incredibly disappointed to be charged a fee after throwing up on a towel; it was an illness I had no control over, and it really should have been handled as a courtesy. Finally, because there is no room service and the specialty restaurants close early, the 24-hour snack bar needs more variety.

2026-07-07 via Nuitee
J
Je'nan couple us
10
2026-06-30 via Nuitee
D
Darwyn solo_traveller us
10
2026-06-29 via Nuitee
P
Pasha couple us
10
The service was very good and also the room was very nice.
Pros:

Everything about this property

Cons:

Everything about this property

2026-06-29 via Nuitee
I
Ivan solo_traveller cz
8
Cons:

Noise

2026-06-26 via Nuitee
S
Susan extended_group us
10
Fabulous resort!
Pros:

Very clean and the staff were incredible!

Cons:

No complaints!

2026-06-24 via Nuitee
F
Fabian couple cl
10
Pros:

Food and facilities.

Cons:

Everything was amazing

2026-06-22 via Nuitee
D
daniela couple ar
10
Pros:

Muy bueno

2026-06-19 via Nuitee
P
Pedraza solo_traveller co
9
2026-06-09 via Nuitee
O
ortone couple ar
10
2026-06-07 via Nuitee
I
Ignacio extended_group cl
10
Increíble
Pros:

Sus instalaciones, y su servicio en general.

Cons:

Lo encontré perfecto.

2026-06-02 via Nuitee
N
Nancy solo_traveller ca
10
2026-05-30 via Nuitee
A
Abril couple es
9
Disfrute desde el minuto 1
Pros:

Muy bonito, cómodo, se siente lujoso desde el minuto 1. Muchas actividades para hacer durante el día, fiesta por la noche, buen servicio del personal, comida a todas horas.

Cons:

Lo único que flojeó un poco es la comida, si bien hay mucha variedad, hay cosas que no están ricas ni bien hechas

2026-05-29 via Nuitee
S
Sharon extended_group il
9
Perfect place for an amazing vacation with great value for money!
Pros:

Everything was great! As soon as we arrived the staff jumped to help us, took us to our room and were there for us. The property itself feels new and highly maintained. The resort has an app with everything you need and the staff was super responsive and friendly.
The food was delicious in all options ( buffet and restaurants) and the pools and beaches were clean and spacious.
Perfect vacation!

Cons:

Some nights the activities took place in the hotels which required early registration and transportation which was less convenient but not enough to destroy our fun.

2026-05-23 via Nuitee
K
Kevin solo_traveller us
6
2026-05-20 via Nuitee
J
jose couple ar
9
muy buena atencion
Pros:

muy bueno

Cons:

el tema sargazo

2026-05-14 via Nuitee
P
Patricia solo_traveller mx
10
2026-05-13 via Nuitee