Tru By Hilton Galveston, Tx

Hotels
•
Tru by Hilton
8 (1308 reviews)
4302 Seawall Blvd , Galveston , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Clean property
Cons:
Poor customer service
Small rooms
Noisy environment

Categories

Cleanliness
7.96
The property was very clean, but the floor in the room was dirty.
Service
6.93
The hospitality was not the best, with limited staff and disappointing customer service.
Location
9.47
We love the location in the balcony scenery; it's right across the street from the beach.
Room Quality
6.92
The rooms were very small with broken heating and poor sound insulation.
Amenities
8.45
Standard quality for this hotel tier with some issues.
Value for Money
7.41
Not worth the money considering the service and room quality.
Food and Beverage
8.46
The breakfast was delicious with good options.
Overall Experience
8.43
Overall, a decent experience with significant issues regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Prime Beachfront Location
Tru By Hilton Galveston, Tx offers a prime beachfront location, just 500 metres from Seawall Urban Park and 2.2 km from Pleasure Pier.

Modern Amenities
Guests can enjoy modern amenities such as free WiFi, private parking, and a 24-hour front desk. The rooms are equipped with a TV, air conditioning, and some even feature a balcony.

Nearby Attractions
Conveniently located near Schlitterbahn Galveston Island Waterpark (5.3 km) and Moody Gardens (5.4 km), there is plenty to explore around the hotel.

Book now for a relaxing beachfront getaway at Tru By Hilton Galveston, Tx.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1308 reviews
Cleanliness: 7.96
Service: 6.93
Location: 9.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
T
Tina • couple • us
9
Pros:

Big rooms.

Cons:

That i had to pay to park for the one night stay. Never again.

2026-02-13 • via Nuitee
N
Nikki • couple • us
10
Stay here before we boarded a cruise
Pros:

Locations

Cons:

Clean

2026-02-09 • via Nuitee
W
william • family_with_children • us
9
The hidden parking fee is a little much.
Pros:

The location to the cruise terminal

Cons:

We booked online and payed when we arrived. No problem. At the desk they told us that there is a 50$ deposit on our cc and that it would be removed upon checkout. Ok that’s fine. When we checked out and I asked about the 50$ deposit they said YOUR 40$ deposit will be back in a couple of days. I said it was 50$. This is the real punch in the gut— they said it cost 10$ to park here overnight. Never have I heard a parking fee coming out of a deposit after you spend 250$ plus for a room.

2026-01-30 • via Nuitee
C
Catfish101 • couple • us
10
Pros:

Everything!!

2026-01-29 • via Nuitee
C
Carol • couple • us
10
2026-01-26 • via Nuitee
C
Carol • couple • us
10
Another great stay!
Pros:

Friendly atmosphere

Cons:

Nothing

2026-01-26 • via Nuitee
R
Ronald • couple • us
10
Comfy but pricey
Pros:

Staff is not the friendliest, and we checked in online, not the front desk

Cons:

Small beds

2026-01-23 • via Nuitee
J
Jaimee • couple • us
10
It was my birthday weekend and I couldn't have picked a better hotel
Pros:

We love the location in the balcony scenery, and the breakfast was delicious!

Cons:

NA

2026-01-22 • via Nuitee
B
Brandie • couple • us
10
2026-01-21 • via Nuitee
M
Martha • couple • us
9
2026-01-20 • via Nuitee
C
Christopher • extended_group • us
10
Brilliant and convenient to Seawall and restaurants the balcony beach view 100 stars
Pros:

Nice

Cons:

For the most part everything was great

2026-01-20 • via Nuitee
H
Hershel • couple • us
10
TRU great for anyone, any situation that you are looking for
Pros:

Everything was great 👍

Cons:

Couldn't ask for anything more

2026-01-20 • via Nuitee
E
Erick • couple • us
10
2026-01-20 • via Nuitee
N
Norma • couple • us
10
Relaxing
Pros:

Right on the Seawall, breakfast was great! Balcony had great views!

Cons:

Maybe restock breakfast even if close to cut off time. Many folks, myself included could not get muffins or biscuits because they were no longer restocking at 845am

2026-01-20 • via Nuitee
J
Joy • family_with_children • us
1
2026-01-19 • via Nuitee
A
Angel • couple • us
10
2026-01-19 • via Nuitee
C
Clark • couple • us
10
Pros:

Everything is great I will not stay anywhere else the breakfast was amazing staff is awaome

Cons:

I loved everything

2026-01-19 • via Nuitee
R
Rachelle • couple • us
10
2026-01-19 • via Nuitee
D
Derek • couple • us
10
Pros:

Everything was nice

Cons:

Parking not so good

2026-01-19 • via Nuitee
G
Gilroy • couple • us
1
Hilton made it miserable.
Pros:

Clean room.

Cons:

Breakfast is of poor quality.
Front desk staff looked and acted unprofessional.
The upcharging for parking. And having to pay for fast wifi, and the non availability of free cable channels is shocking. This is a Hilton, do better.
Elevator not working. Carpet in hallway stinks, insufficient air conditioning in hallways made the odor situation worse. Towels were like sandpaper, buy some fabric softener.
Just a cheap no-tell motel experience for Hilton pricing. Shameful.

2026-01-19 • via Nuitee