Tru By Hilton Galveston, Tx

Hotels
•
Tru by Hilton
8 (1491 reviews)
4302 Seawall Blvd , Galveston , us
+1 409-667-9001

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Clean property
Cons:
Poor customer service
Small rooms
Noisy environment

Categories

Cleanliness
7.96
The property was very clean, but the floor in the room was dirty.
Service
6.93
The hospitality was not the best, with limited staff and disappointing customer service.
Location
9.47
We love the location in the balcony scenery; it's right across the street from the beach.
Room Quality
6.92
The rooms were very small with broken heating and poor sound insulation.
Amenities
8.45
Standard quality for this hotel tier with some issues.
Value for Money
7.41
Not worth the money considering the service and room quality.
Food and Beverage
8.46
The breakfast was delicious with good options.
Overall Experience
8.43
Overall, a decent experience with significant issues regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Prime Beachfront Location
Tru By Hilton Galveston, Tx offers a prime beachfront location, just 500 metres from Seawall Urban Park and 2.2 km from Pleasure Pier.

Modern Amenities
Guests can enjoy modern amenities such as free WiFi, private parking, and a 24-hour front desk. The rooms are equipped with a TV, air conditioning, and some even feature a balcony.

Nearby Attractions
Conveniently located near Schlitterbahn Galveston Island Waterpark (5.3 km) and Moody Gardens (5.4 km), there is plenty to explore around the hotel.

Book now for a relaxing beachfront getaway at Tru By Hilton Galveston, Tx.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1491 reviews
Cleanliness: 7.96
Service: 6.93
Location: 9.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
G
Gonzalez • couple • us
9
2026-08-08 • via Nuitee
E
Eric • family_with_children • us
10
Pros:

Everything was ok to my likeing

Cons:

Everything was ok

2026-08-08 • via Nuitee
K
Kourtney Davis • solo_traveller • us
8
2026-08-06 • via Nuitee
J
Julie Jane • family_with_children • us
7
2026-08-06 • via Nuitee
C
cynthia • couple • us
2
2026-08-04 • via Nuitee
A
Anthony • solo_traveller • us
7
2026-08-04 • via Nuitee
J
Johnetta • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Anabel • couple • us
9
Was great
Pros:

Everything

2026-08-04 • via Nuitee
S
Samantha • solo_traveller • us
10
Pros:

The location was great. Great views, breakfast on-site was a plus. The staff was amazing and checking in was fast.

Cons:

Na

2026-08-03 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Love the location,

Cons:

The hallway was not clean to much trash on the floor.

2026-08-03 • via Nuitee
A
Albert • couple • us
1
Mala no tuve repuesta no del hotel ni de ustedes
Pros:

Ustedes me dieron una reserva que nunca existió. Les di el número de reserva y pin y no estaba registrado. Como empresa dejan mucho que hablar, tuve que dormir en mi camioneta con mi esposa por qué no me dieron habitación. Confié en ustedes para la reserva y me quedaron mal

2026-08-03 • via Nuitee
A
Angieluv94 • solo_traveller • us
10
Pros:

Breakfast, seawall access, clean, smelled great, friendly and helpful staff, text to get amenities, pet friendly

Cons:

Parking fee

2026-08-03 • via Nuitee
T
Tahreem • family_with_children • us
4
It was ok - for the amount we paid for two nights (over $700), I expected a lot more. We had better cleanliness and serv
Pros:

The hotel is right in front of the beach so its easy access.

Cons:

People come to this hotel mainly for their beach vacation. Given this, they need to offer daily room cleanings because things get dirty really fast. The rooms are bare and the sheets smelled a little weird.

2026-08-03 • via Nuitee
B
Brenda • solo_traveller • us
9
We would stay again!
Pros:

The location, friendly staff, parking, and breakfast were all good. We enjoyed our stay and loved being able to walk right across the street to the beach.

Cons:

The floors in the room were not very clean, and the pillows and bed were not the most comfortable.

2026-08-02 • via Nuitee
J
John • family_with_children • us
7
Pros:

Location was great and had a good variety for breakfast.

Cons:

I think they could clean rooms ie dumb trash change sheets and exchange towels each day without having to be called or putting trash and towels in hallway. Just a thought

2026-07-25 • via Nuitee
M
MELANIE • family_with_children • us
9
Loved it to the fullest
Pros:

Activity Areas, Pool .Location of My Room

Cons:

Didn't get a massage ,

2026-07-24 • via Nuitee
J
Janice • couple • us
9
It is a pleasant place to stay.
Pros:

Awesome breakfast. Two choices.

Cons:

There was a problem with the room air. The technician was able to bypass the wall thermostat but the unit was inefficient at removing moisture from the air and everything felt damp. Should have asked for a different room.

2026-07-24 • via Nuitee
A
Alicia • solo_traveller • us
10
Pros:

La limpieza, atención y cercanía a la playa

Cons:

Que había niños jugando en el gym

2026-07-24 • via Nuitee
D
Dalton • couple • us
9
It was a overall nice place to stay
Pros:

The location was great

Cons:

Nothing

2026-07-23 • via Nuitee
A
Alexandra • family_with_children • us
2
Cons:

I specifically chose this hotel because of the chair lift at the pool. I wanted to be sure my 92 year old grandmother would be able to enjoy the pool. When I made the reservation the front desk attendant assured me that it was ready and available. Once we arrived it did not work. It was rusted over maintenance man said he would fix it-he never came back. Hidden fees not mentioned in reservation and complete disappointment. We will not be back

2026-07-22 • via Nuitee