Washington Marriott Capitol Hill

I want to personally recognize Ejatu, Nevin, and Tiffany for making every stay at this DC Marriott feel genuinely special. They are consistently welcoming, attentive, and incredibly accommodating. Most of the time, they anticipate what I may need before I even have to ask, and anytime I do need something, they handle it quickly, professionally, and always with a smile.

Whether it is early in the morning, late at night, a quiet moment in the lobby, or a busy floor full of guests, they remain calm, polished, and gracious. Their service makes you feel less like a visitor and more like you are at home.

This level of care is exactly what keeps Marriott successful and why I continue choosing this location whenever I stay in DC. Ejatu, Nevin, and Tiffany are a true example of what it means to make guests feel welcomed, valued, and respected. I always refer friends and family here because of experiences like this.

The rooms are clean, comfortable, and always a treat to stay in, but it is the people who truly make this location stand out. From the bottom of my heart, thank you. Marriott should absolutely recognize them for the exceptional service they provide. - Mr. J. S.

Incredible service, very clean , bar was fantastic, Lionel (best football player) was the best! This hotel really pulled through for me!

Errol has great energy and an amazing smile. Very respectful and full of hospitality. I really do respect staff and people in general like that. Thank you Errol!!

Fantastic front desk! Lionel went out of his way to make sure I was taken care of. Room was clean, quiet, & close to the elevator like I asked & I got my early check in 🤣🥳

The hotel is very beautiful and accommodating. The staff was very friendly and helpful.

What a gorgeous hotel. From the moment that we checked in, Lionel gave a warm welcome. He explained the hotel and all that it had to offer. The room is large and the bed was amazingly comfortable. I live this hotel, and my son lives in the apartment building attached (Revel), so you know that I’ll be back soon!!

We had a pleasant experience at this Marriot hotel. I would like to give a big shoutout to Ejatu at the front desk, she had informed me that she had just started working here, but it seemed like she had worked there for years based on her exceptional customer service skills and professionalism. I am very pleased to leave this review and look forward to staying at this hotel again in the future.

I was at the airport all day trying to get out but my flights kept getting cancelled. Due to storms, I was finally booked on an early flight out the next morning, but I had to stay an extra unplanned night in DC. I tried to find a reasonably priced Marriott close to Reagan airport and chose this one. My room was next to the train tracks and I didn’t sleep at all, it was extremely noisy all night long. The foam earplugs provided in the room couldn’t cover the noise. So it ended up being an expensive one-night sleepless stay. I wish I had chosen another hotel.

Smooth check in! Friendly service by Lionel!

Great location near Union Station Also, Lionel at the front desk greeted me with a smile and provided great customer service.

We love to stay at this hotel clean the staff was great

Lionel was awesome and very knowledgeable about our options

Jocelyn is amazing! Food, drinks, and vibes were great!!! Must go!

Jocelyn was amazing - went above and beyond and was so sweet (such a girls girl ❤️❤️)

I decided to come here for my 21st. The Ciel was very clean and aesthetic. It was a nice quiet rooftop and the employees were very nice. Our server was Jocelyn and recommended me an amazing first drink, the Lychee Martini. She was very accommodating and patient. She was the best server I’ve had in a while! Will definitely be coming back!!

Jocelyn was PHENOMENAL! Very polite and hospitable. I didn’t like my drink (im picky) and she graciously exchanged it for another. She also checked on my party constantly. Very knowledgeable about the menu and advised me to a great meal. I got the Whisky Braised short rib. The potato purée was soo delicious and creamy 10/10. We had the toffee cake for dinner and it was so light and yummy. The butter cake wasn’t overly sweet and gave the toffee time to shine! I will be coming back to experience more of the menu.

Jocelyn was amazing. Gave great recommendations and impeccable service. Great sense of humor. Will definitely be back to see her.

Jocelyn is fantastic!! She was amazing - very friendly and sweet! She made our night! Will come back!