Hyatt House Sacramento-Midtown

Hotels
Hyatt House
8.6 (830 reviews)
2719 K Street , Sacramento , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent breakfast quality
High parking fees

Categories

Cleanliness
6.93
Room was not properly cleaned; issues persisted despite multiple requests.
Service
9.4
Friendly and welcoming staff, good service overall.
Location
8.94
Great location with nearby amenities and easy access.
Room Quality
8.89
Rooms were nice, clean, and comfortable.
Amenities
8.42
Had some amenities but issues with streaming services.
Value for Money
8.88
Good value overall despite some issues.
Food and Beverage
8.43
Breakfast could use improvement but overall a pleasant experience.
Overall Experience
8.9
Mixed experience with significant positives and some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:54

Property Description

Convenient Location
Located in Sacramento, just a short distance from major attractions like the California State Capitol and Museum, Hyatt House Sacramento-Midtown offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with amenities such as free WiFi, a shared lounge, and a business center. The rooms are equipped with a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries.

Relaxing Atmosphere
Unwind at the hotel's restaurant and bar, or take in the city views from selected rooms with a terrace. With a 24-hour front desk and proximity to Sacramento Convention Center, your stay at Hyatt House Sacramento-Midtown is sure to be convenient and enjoyable.

Book your stay now at Hyatt House Sacramento-Midtown for a memorable experience in Sacramento.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

8.6
Based on 830 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.9
C
Chapa solo_traveller us
8
Pros:

The location, room and onsite staff were very kind, accommodating and professional...In fact, they are some of the best I have encountered. The breakfast and coffee were good. They had a bar and music, but I didn't go.

Cons:

The staff were wonderful. However, I realized that I left a jewelry bag with some meaningful silver items. I called twice and am still waiting to hear back. I realize it is my fault for not double checking the room before I left as I was in a rush. Still.... a phone call with final findings would have been professional. UGH!

2026-02-09 via Nuitee
H
Heather couple us
10
2026-01-25 via Nuitee
Ірина couple ua
10
2026-01-24 via Nuitee
M
Michele solo_traveller us
10
Amazing and seamless
Pros:

The rooms were clean and very spacious.

Cons:

It had a very nice design

2026-01-20 via Nuitee
T
Tammie couple us
10
2026-01-20 via Nuitee
J
Jade couple us
10
2026-01-19 via Nuitee
M
Mary family_with_children us
8
2026-01-19 via Nuitee
J
John couple us
7
Overall good
Cons:

The bed sheets were not clean.

2026-01-19 via Nuitee
V
Vee family_with_children us
8
2026-01-19 via Nuitee
P
Priscilla couple us
8
overall good stay
Pros:

Location was very convenient to nearby shops, public transportation, and food. All of the staff were very friendly and helpful :)

Cons:

Even though I had a 5 night stay, my initial hotel room was connected to another room. This caused problems with sleeping because they were loud in the middle of the night. I had to push to get a room change, but eventually it was resolved. The breakfast, though it was nice that it was offered, was bland and nothing extraordinary or unique.

2026-01-19 via Nuitee
M
Mike solo_traveller us
10
Gorgeous, great location, super comfortable, Can't wait to come back.
Pros:

8.8/10. Beautiful restaurant, lobby, snug/study area, very comfortable room, love the mini-split room HVAC systems, great beds, sparkling clean and roomy bathroom, great shower. So much parking. I miss this place until I return.

Cons:

There is way too much ambient aroma of cologne-ish perfumery. It is overwhelming to the point of irritation and difficult to ignore. If it's at a ten, it belongs at a 2. If it were low or gone completely this might be the best hotel in Sacramento for the price.

Breakfast was lacking. Fake eggs - no thanks. Bacon was in pieces. Potatoes were maybe room temp and bland. Odd smell of ashtray/smoke present in breakfast room limited to one small location. This sub-par breakfast did nothing to diminish my enjoyment of my stay or its value.

2026-01-15 via Nuitee
D
Debra extended_group pr
9
Pros:

El hotel es muy bonito, las habitaciones muy comodas y la localidad muy centrica. El personal nos atendio muy amablemente.

Cons:

Hacia mucho calor en el cuarto. era invierno y ponian calefaccion y no se podia bajar la temperatuta del aire acondicionado ..Nos dieron un abanico y mejoro un poco.

2026-01-15 via Nuitee
J
Jodi couple us
10
Old world charm with first class service that meets all modern needs.
Pros:

The view was just lovely. We had a delightful chat with the Chef about a particular type of French Toast and she made a small plate of just that very thing for us to try. Wow! That is above and beyond. Also, my husband left his cell phone in our Lyft transportation, where contact with the Driver is difficult to find on the app. Our concierge was relentless in finding an email contact to let them know about our problem. He promised to stay on top of it until we received the phone. Oh my goodness! What terrific and memorable customer service.

2026-01-15 via Nuitee
O
Oliver couple us
10
2026-01-15 via Nuitee
L
Latoya couple us
10
Pros:

The facility was very clean and the staff was amazing

Cons:

The area

2026-01-15 via Nuitee
T
todd couple us
10
Pros:

Good breakfast selections.

Cons:

Towel ring was falling off wall.
Pressure of door closer at room was too strong for seniors.
8th floor hall had duct tape hanging loose from ceiling where someone was patching.

2026-01-11 via Nuitee
M
Megan solo_traveller gb
4
Disappointing
Pros:

he bed was extremely comfortable and the room was clean and well maintained. The gentleman working at breakfast was an absolute ray of sunshine — very friendly, chatty, and a lovely way to start the morning. The bar staff were also great and made my evening there very enjoyable. The location was convenient for exploring the city, and the property itself has a lot of potential.

Cons:

I was extremely disappointed with how my arrival was handled after severe flight disruption.

In the 24 hours before my scheduled check-in, I contacted both the hotel and Booking.com multiple times to explain that my flights had been delayed and to request a date change. Booking.com confirmed to me in writing that they had contacted the property. Despite this, I received no communication from the hotel, and my reservation was still marked as a no-show.

When I finally arrived after approximately 30 hours of travel, there were system issues which resulted in a very long wait in the lobby late at night. The following morning, a front desk staff member was dismissive and unwilling to review my case or the evidence I had, telling me she “didn’t need the full story” and insisting I pay for another night, despite the fact that I had documentation of my attempts to contact the hotel and written proof of flight disruption from the airline. She also made inappropriate comments about my accent, which was uncomfortable and unprofessional.

I was charged a walk-in rate for the night after being marked as a no-show, even though I had clearly communicated the situation in advance, leaving me significantly out of pocket through no fault of my own.

The lack of communication, the handling of the situation, and the staff attitude were extremely disappointing. This experience significantly overshadowed what should have been a smooth stay, and unfortunately it has made me very hesitant to stay with this hotel group again.

2026-01-09 via Nuitee
D
Debra extended_group pr
10
Pros:

Nos encantó el hotel, céntrico, limpio, el cuarto limpio, el trato espectacular

2026-01-07 via Nuitee
L
Laura family_with_children mx
1
robo
Cons:

Estoy muy moleta, hasta la fecha no me han quitado el pago de depostio que hice.. y cada vez que llamo me dicen que su contadora esta de vacaciones.

2026-01-05 via Nuitee
S
Scarlett couple us
10
2026-01-01 via Nuitee