Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast organization
Noise from surrounding areas

Categories

Cleanliness
8.84
Room was comfortable and clean.
Service
9.31
Friendly staff and positive experiences mentioned.
Location
9.35
Very good location with easy access to the city center.
Room Quality
8.8
Room was comfortable and well-appointed.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
8.79
Good value for money as mentioned in multiple reviews.
Food and Beverage
7.34
Breakfast organization and quality were criticized.
Overall Experience
9.11
Most reviews overall had positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:55

Property Description

Historical Charm
The Anna Palace Hotel, a true architectural gem dating back to 1888, stands as a testament to timeless beauty with its restored neoclassical façade.

Scenic River Views
Nestled near the Danube, this hotel offers breathtaking panoramic views of the river from its charming terraces, providing a serene backdrop for your stay.

Modern Comforts and Amenities
Indulge in air-conditioned rooms with complimentary Wi-Fi, relish fresh Danube fish at the on-site restaurant, and unwind with a drink at the cozy lobby bar.

Experience a blend of history and modernity at Anna Palace Hotel - book now to secure your unforgettable stay!

Important information:

Please note that the restaurant is closed on Sundays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1093 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.34
Overall Experience: 9.11
M
Marie • couple • de
9
Pros:

Sehr gut gelegen, mit Parkplatz direkt vorm Haus und sehr freundlichem Empfang und generell ein sehr herzlich geführtes Hotel!

2026-10-13 • via Nuitee
H
Hennadii • couple • es
10
2026-10-11 • via Nuitee
S
Sneji • family_with_children • bg
10
2026-10-09 • via Nuitee
Юрий • family_with_children • ua
9
2026-10-08 • via Nuitee
A
Alina • family_with_children • ua
10
2026-10-08 • via Nuitee
O
Oksana • family_with_children • ua
7
2026-10-07 • via Nuitee
P
Paul • solo_traveller • ie
9
2026-10-07 • via Nuitee
A
Aurelia • couple • md
8
2026-09-19 • via Nuitee
C
CLAUDE • couple • fr
10
l'hôtel idéal pour visiter RUSE et la région
Pros:

très bel hôtel bien situé; grande chambre , excellent petit déjeûner ; voiture garée devant l'hôtel; acceuil attentionné par une personne francophone.
Parfait

2026-09-18 • via Nuitee
O
Oleksandr • couple • ua
10
2026-09-13 • via Nuitee
Трингалова • solo_traveller • bg
10
Pros:

Чисто, удобно, приветливо място с ведър и усмихнат персонал. Закуската беше разнообразна и вкусна.

2026-09-11 • via Nuitee
D
Dana • solo_traveller • ro
8
Cons:

Aerul condiționat nu mergea mai deloc.A fost foarte cald

2026-09-08 • via Nuitee
Георги • solo_traveller • bg
10
Най-добрия хотел в Русе!
2026-09-03 • via Nuitee
P
Paula • family_with_children • ro
10
2026-09-01 • via Nuitee
K
Kleoz • family_with_children • ua
10
Хочу повернутися)
Pros:

Цей готель - просто любов.
Ідеально все без винятку

2026-08-31 • via Nuitee
X
Xevi • solo_traveller • es
7
2026-08-30 • via Nuitee
Y
Yavor • solo_traveller • bg
8
2026-08-27 • via Nuitee
M
Mrs F M • couple • gb
10
2026-08-22 • via Nuitee
P
Paolina Ivanova • solo_traveller • bg
9
2026-08-22 • via Nuitee
G
George210477 • solo_traveller • ro
1
Not a 4-star hotel – extremely disappointing experience
Pros:

The bathroom was clean, except for some hair seen in the shower area,

Cons:

Definitely not a 4-star hotel. We stayed with our small child in a double room on the 1st floor, directly above an extremely loud restaurant party. At 11:30 PM we asked reception to intervene, but were told there was nothing they could do. Even the manager's response was essentially the same. The noise continued after midnight.
Soundproofing is almost non-existent: we could hear bathrooms/plumbing from other floors, while our own leaking toilet whistled and repeatedly refilled throughout the night.
Parking was effectively unavailable because the few spaces were occupied by restaurant guests. The EV charger was blocked by three ICE cars and, despite reporting it, the hotel showed no interest in resolving the problem, leaving us unable to charge.
Breakfast was extremely basic for a supposed 4-star hotel: mainly fried, boiled and scrambled eggs, plus two types of chopped sausages.
The biggest issue was the attitude: no meaningful attempt to protect hotel guests' comfort or solve the problems reported. In my opinion, this is nowhere near a 4-star standard; at best, it felt like a 2-star experience. I will also report these issues to the relevant Bulgarian tourism and consumer protection authorities

2026-08-21 • via Nuitee