Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast organization
Noise from surrounding areas

Categories

Cleanliness
8.84
Room was comfortable and clean.
Service
9.31
Friendly staff and positive experiences mentioned.
Location
9.35
Very good location with easy access to the city center.
Room Quality
8.8
Room was comfortable and well-appointed.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
8.79
Good value for money as mentioned in multiple reviews.
Food and Beverage
7.34
Breakfast organization and quality were criticized.
Overall Experience
9.11
Most reviews overall had positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:55

Property Description

Historical Charm
The Anna Palace Hotel, a true architectural gem dating back to 1888, stands as a testament to timeless beauty with its restored neoclassical façade.

Scenic River Views
Nestled near the Danube, this hotel offers breathtaking panoramic views of the river from its charming terraces, providing a serene backdrop for your stay.

Modern Comforts and Amenities
Indulge in air-conditioned rooms with complimentary Wi-Fi, relish fresh Danube fish at the on-site restaurant, and unwind with a drink at the cozy lobby bar.

Experience a blend of history and modernity at Anna Palace Hotel - book now to secure your unforgettable stay!

Important information:

Please note that the restaurant is closed on Sundays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1093 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.34
Overall Experience: 9.11
Y
Yavor solo_traveller bg
8
2026-08-27 via Nuitee
P
Paolina Ivanova solo_traveller bg
9
2026-08-22 via Nuitee
M
Mrs F M couple gb
10
2026-08-22 via Nuitee
G
George210477 solo_traveller ro
1
Not a 4-star hotel – extremely disappointing experience
Pros:

The bathroom was clean, except for some hair seen in the shower area,

Cons:

Definitely not a 4-star hotel. We stayed with our small child in a double room on the 1st floor, directly above an extremely loud restaurant party. At 11:30 PM we asked reception to intervene, but were told there was nothing they could do. Even the manager's response was essentially the same. The noise continued after midnight.
Soundproofing is almost non-existent: we could hear bathrooms/plumbing from other floors, while our own leaking toilet whistled and repeatedly refilled throughout the night.
Parking was effectively unavailable because the few spaces were occupied by restaurant guests. The EV charger was blocked by three ICE cars and, despite reporting it, the hotel showed no interest in resolving the problem, leaving us unable to charge.
Breakfast was extremely basic for a supposed 4-star hotel: mainly fried, boiled and scrambled eggs, plus two types of chopped sausages.
The biggest issue was the attitude: no meaningful attempt to protect hotel guests' comfort or solve the problems reported. In my opinion, this is nowhere near a 4-star standard; at best, it felt like a 2-star experience. I will also report these issues to the relevant Bulgarian tourism and consumer protection authorities

2026-08-21 via Nuitee
R
roland couple at
8
2026-08-18 via Nuitee
R
Roman family_with_children ua
7
2026-08-16 via Nuitee
L
luca couple it
8
Pros:

Posizione buona. Ottimo il parcheggio gratuito. Colazione buona.

2026-08-14 via Nuitee
C
C. solo_traveller nl
7
2026-08-13 via Nuitee
F
Frem Et Oana solo_traveller fr
7
Décevant
Pros:

Le personnel est agréable

Cons:

Pas au niveau d'un 4 etoiles. Décoration vieillotte. La douche n'a pas de protection et donc ça devient vite une flaque dans la salle de bain.. Les matelas sont assez riaides. Le petit déjeuner n'est pas du.tout au niveau..

2026-08-08 via Nuitee
T
Todosiu family_with_children ro
8
2026-08-08 via Nuitee
V
Violina family_with_children md
10
2026-08-07 via Nuitee
H
Hanks solo_traveller hu
9
Pros:

Minden rendben volt, kedves személyzet.

Cons:

Sajnos az étterem nem működik, nem tudtunk helyben vacsorázni.

2026-08-07 via Nuitee
K
Ketil family_with_children ae
5
Grand Hotel Riga feels more like a «normal hotel»
Pros:

Parking just outside. Friendly staff

Cons:

Each room had big spider webs. Incredibly uncomfortable mattress on at least two of the beds. More 1, maybe 2-star feeling.

2026-08-06 via Nuitee
C
Cristina solo_traveller ro
10
2026-08-04 via Nuitee
S
Senem solo_traveller tr
7
2026-08-04 via Nuitee
M
Mrs F M couple gb
10
2026-08-03 via Nuitee
D
Dmytro family_with_children ua
10
Pros:

Отличный завтрак, дизайн отеля на высоте. Было чисто и комфортно.

Cons:

Воняло сигаретами в номере.

2026-08-02 via Nuitee
J
Jacek family_with_children pl
10
2026-08-02 via Nuitee
A
Albena solo_traveller bg
10
2026-07-23 via Nuitee
M
Mykola solo_traveller ua
9
2026-07-23 via Nuitee