Hotel Santika Batam

Hotels
•
Santika
9.8 (1086 reviews)
9 Jalan Engku Putri Jl. Engku Putri N0. 9 Tlk,Tering Batam Center , Batam Center , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Limited connecting rooms without upgrades

Categories

Cleanliness
9.75
Many reviews highlight the rooms as clean and well-maintained.
Service
10
Numerous mentions of friendly and helpful staff, particularly Alia and Bella.
Location
9.72
Reviews frequently praise the hotel's strategic location near shopping areas.
Room Quality
9.76
Guests consistently find rooms spacious, comfy, and well-maintained.
Amenities
9.71
Standard quality for this hotel tier, though specifics were limited.
Value for Money
9.74
Guests feel they received good value for their stay.
Food and Beverage
9.7
Breakfast options were noted as tasty and diverse.
Overall Experience
10
Guests frequently express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:01

Property Description

Convenient Location: Hotel Santika Batam, located in Batam Center, is just 5.5 km away from Nagoya Hill Shopping Mall, making it an ideal choice for shopping enthusiasts.

Relaxing Amenities: Enjoy a refreshing dip in the outdoor swimming pool, stay active at the fitness centre, and indulge in delicious meals at the hotel's restaurant during your stay.

Comfortable Rooms with Views: Some units at Hotel Santika Batam offer a city view along with a private bathroom, ensuring a comfortable and scenic experience for guests.

Book your stay at Hotel Santika Batam now to enjoy these fantastic amenities and more during your visit to Batam.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1086 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
A
Azlindah • family_with_children • sg
9
Friendly Staff and Clean Hotel
Pros:

The comfortable bed and clean toilet. Breakfast was good too. The staffs are friendly and the cleanliness is top notch.

Cons:

The tv controller not working even after changing the batteries.

2026-06-25 • via Nuitee
T
Troy • solo_traveller • sg
8
Value of money, cleaning and friendly staff
Pros:

Close to Ferry Terminal and the terrace is good to enjoy breakfast and morning sun.

Cons:

No spa

2026-06-23 • via Nuitee
N
Norizan • family_with_children • sg
10
Excellent... is the only word to sum all up:)
Pros:

This hotel is worth staying for. The hospitality is beyond words. Me & family are extremely satisfied and happy with our stay.
The staffs are to be compliment especially Chef Roff (sorry if I got the name wrong), Bella and all the others that we cross path with. Their hospitality are excellent. Very fast service be it in the breakfast table, hotel room service. The food served at breakfast was excellent and taste soooo good. We always look forward to breakfast time:). Thank you Hotel Santika..we will definitely come back there:)

Cons:

Just that the toilet in my room there is no full glass door to separate dry & wet area...only a half glass door so when I bathe it get wet and also a suggestion to put an bright indicator at the glass door to make known of its existence as sometime children or senior citizen or even young person can bang into the glass door. Apart from that nothing much to complaint actually but if there is a door separator it will be lovely. Thanks

2026-06-23 • via Nuitee
F
Fita_Fadhil • solo_traveller • id
9
2026-06-22 • via Nuitee
B
Buhari • solo_traveller • sg
10
Pros:

10

Cons:

N.A

2026-06-22 • via Nuitee
V
Viraj • couple • au
10
Best for the money spent
Pros:

Great customer service from each member of the facility. Good location centrally located specially if you plan to come through ferry, walking distance to the Port. Well maintained and clean property. Room service and the regular cleaning service is excellent refilling water, toiletries regularly. Comfortable beds and nice showers with continuous hot water. Highly recommend and will definitely come back

Cons:

Nothing really, just a suggestion to make ordering in room dining a simple way

2026-06-20 • via Nuitee
S
SHUI MIN • family_with_children • sg
10
2026-06-17 • via Nuitee
H
HIROKAZU • couple • sg
10
2026-06-15 • via Nuitee
M
Manuela • couple • de
8
Noch neues, in Fährhafennähe gelegenes angenehmes Hotel
Pros:

Das noch relativ neue Hotel liegt fußläufig zum Fähranleger Batam Centre. Das Zimmer war sehr schön, mit Blick aufs Meer und die Moscheen.
Die Dusche war ebenerdig und schön groß.
Das typisch indonesische Frühstück im Restaurant im 11. Stock (Blick auf die Stadt) war reichhaltig und wurde bis zum Schluss meist nachgefüllt. Es gab sogar einen Schokoladenbrunnen.
Die in unmittelbarer Nähe befindlichen Moscheen haben überraschenderweise nicht mit lauten Rufen zum Gebet gestört. Dies soll hier untersagt sein.

Cons:

Obwohl im 8. Stock untergebracht, war es durch den Verkehr bis in die Nacht sehr laut. Es scheint keine schallgeschützten Fenster zu geben.
Im Zimmer haben uns Steckdosen gefehlt. Es gab insgesamt 2. Wenigstens hatte eine einen USB-Anschluss.

2026-06-14 • via Nuitee
K
Kian Siong • extended_group • sg
9
2026-06-13 • via Nuitee
T
Tan • couple • sg
7
Great Location and Value, but Mixed Experience
Pros:

This hotel is conveniently located near the ferry terminal. It looks brand new, and the rooms are very spacious and clean. The stay offers great value for money since breakfast is included.

Cons:

The breakfast buffet spread consists mostly of Indonesian cuisine, and as a vegetarian, there were very few non-meat options to choose from. I saw a dead cockroach outside the dining room and it affected my appetite as well.

2026-06-12 • via Nuitee
L
Laurice • extended_group • sg
8
Pros:

Great location near to batam ferry terminal

2026-06-09 • via Nuitee
F
Faridisking • Friends getaway • Singapore
10
Wonderful experience at Hotel Santika Batam!
Pros:

The receptionists Rendy and Friza were very friendly and accommodating to our requests upon our arrival!

Location wise, it's a 10 minutes walk from Batam Ferry Terminal, convenient for those who doesn't want to go far from the ferry terminal. Additionally, it's also very close to the mosque, convenient for Muslim travellers.

Overall, we enjoyed our time here!

2026-06-05 • via Tripadvisor
V
Venture37497642078 • Friends getaway
10
Thank u to rendy and friza
Pros:

Hotel bersih. They allow early check in staffs are friendly.

2026-06-05 • via Tripadvisor
H
Hafizin • couple • jp
10
It was great stay
Pros:

Location

Cons:

Unfortunately the room 606 that I stayed smell sewage
I was just staying 1 night and did not
Want to bother at 3am when I woke up. I tried to deal with it then I forgot to inform the front desk.

2026-06-05 • via Nuitee
M
Mohd azmie • solo_traveller • my
10
2026-06-05 • via Nuitee
1
165najwac • Friends getaway
10
goodddddd fist experiece in hotel
Pros:

good location in the city, and good servicee

2026-06-04 • via Tripadvisor
R
roselinez2026 • Business
10
Hotel's review
Pros:

All good, the service fast and very responsive 👍🏻

2026-06-04 • via Tripadvisor
P
Ping • solo_traveller • sg
9
Hotel is in a great location and has comfortable and clean rooms.
Pros:

Location is great. Room is clean. Breakfast is very comprehensive.

Cons:

Pool is small, fitness room has very limited equipment.

2026-06-04 • via Nuitee
N
nandaarthap • Friends getaway
8
Loving experience
Pros:

That's good and the services are pretty friendly

2026-06-03 • via Tripadvisor