Hotel Santika Batam

Hotels
Santika
9.8 (1010 reviews)
9 Jalan Engku Putri Jl. Engku Putri N0. 9 Tlk,Tering Batam Center , Batam Center , id

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Limited connecting rooms without upgrades

Categories

Cleanliness
9.75
Many reviews highlight the rooms as clean and well-maintained.
Service
10
Numerous mentions of friendly and helpful staff, particularly Alia and Bella.
Location
9.72
Reviews frequently praise the hotel's strategic location near shopping areas.
Room Quality
9.76
Guests consistently find rooms spacious, comfy, and well-maintained.
Amenities
9.71
Standard quality for this hotel tier, though specifics were limited.
Value for Money
9.74
Guests feel they received good value for their stay.
Food and Beverage
9.7
Breakfast options were noted as tasty and diverse.
Overall Experience
10
Guests frequently express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:01

Property Description

Convenient Location: Hotel Santika Batam, located in Batam Center, is just 5.5 km away from Nagoya Hill Shopping Mall, making it an ideal choice for shopping enthusiasts.

Relaxing Amenities: Enjoy a refreshing dip in the outdoor swimming pool, stay active at the fitness centre, and indulge in delicious meals at the hotel's restaurant during your stay.

Comfortable Rooms with Views: Some units at Hotel Santika Batam offer a city view along with a private bathroom, ensuring a comfortable and scenic experience for guests.

Book your stay at Hotel Santika Batam now to enjoy these fantastic amenities and more during your visit to Batam.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1010 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
S
syahrial family_with_children my
9
SATISFIED
Pros:

GOOD LOCATION AND BREAKFAST 5*

2026-02-14 via Nuitee
N
Nah couple sg
8
Relaxing and stressless
Pros:

The comfort of the room and warmth of the staff.

Cons:

I would have preferred the room facing the street as the windows are large and have lots of natural lighting. I understand it was fully booked and we were given a different room. It was not as bright given the small window.

2026-02-13 via Nuitee
D
Dina family_with_children my
7
2026-02-09 via Nuitee
K
krishnan solo_traveller sg
10
2026-02-08 via Nuitee
T
Troy solo_traveller sg
9
2026-01-30 via Nuitee
T
Troy solo_traveller sg
9
Good
Pros:

Clean and close to Batam Centre

Cons:

No Spa

2026-01-30 via Nuitee
M
Muhamad family_with_children sg
9
2026-01-29 via Nuitee
M
Muhamad family_with_children sg
9
2026-01-29 via Nuitee
M
Muhamad family_with_children sg
9
2026-01-29 via Nuitee
F
Fita_Fadhil family_with_children id
9
2026-01-26 via Nuitee
K
Kamel solo_traveller fr
8
Pros:

Très propre et bien placé. Personnel accueillant .

2026-01-26 via Nuitee
A
ahdan sepet family_with_children sg
10
Pros:

everything the hospitality everything.

Cons:

the view i wanted the masjid view but didnt get it, it would be great if i get that view. the food was okay. so next time im gonna make a request for the msajid view! I've been alot to santika hotel. 1 in surabaya 1 in bali all good!

2026-01-26 via Nuitee
R
Ramlan family_with_children sg
10
Accomodating to customers request.
Pros:

Everything was excellent. This is always my preferred hotel whenever I am in Batam.

Cons:

Whenever customers make special requests during online booking, we should try our best to accommodate them. For example, if a customer requests a smoking room or connecting rooms, staff should assist in reserving these in advance. In addition, we should minimise waiting time during check-in, as some guests are only staying for one day and would prefer to settle in quickly so they can start their day without delay.

2026-01-22 via Nuitee
F
Frdrul Isham solo_traveller my
9
2026-01-22 via Nuitee
I
ISAGANI ILDEFONSO family_with_children sg
9
Very satisfied
Pros:

Breaskfast is so good, and the location is perfect.

2026-01-20 via Nuitee
H
Hon couple my
9
2026-01-19 via Nuitee
H
Hon Mun couple sg
8
2026-01-19 via Nuitee
R
Roger couple us
8
Very good accommodation and would stay here again.
Pros:

The hotel is within east walking distance from the harbor ferry and the mall. The room was very nice with a large window that allowed in a lot of light and a great view of the harbor.

Cons:

The breakfast buffet was one of the worst that I have ever had.

2026-01-19 via Nuitee
R
Raghunathan solo_traveller sg
9
Great business & holiday retreat
Pros:

Great and location very convenient

Cons:

Not really

2026-01-19 via Nuitee
W
Wei Siang family_with_children sg
10
2026-01-16 via Nuitee