Hotel Santika Batam

Hotels
•
Santika
9.8 (1021 reviews)
9 Jalan Engku Putri Jl. Engku Putri N0. 9 Tlk,Tering Batam Center , Batam Center , id

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Limited connecting rooms without upgrades

Categories

Cleanliness
9.75
Many reviews highlight the rooms as clean and well-maintained.
Service
10
Numerous mentions of friendly and helpful staff, particularly Alia and Bella.
Location
9.72
Reviews frequently praise the hotel's strategic location near shopping areas.
Room Quality
9.76
Guests consistently find rooms spacious, comfy, and well-maintained.
Amenities
9.71
Standard quality for this hotel tier, though specifics were limited.
Value for Money
9.74
Guests feel they received good value for their stay.
Food and Beverage
9.7
Breakfast options were noted as tasty and diverse.
Overall Experience
10
Guests frequently express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:01

Property Description

Convenient Location: Hotel Santika Batam, located in Batam Center, is just 5.5 km away from Nagoya Hill Shopping Mall, making it an ideal choice for shopping enthusiasts.

Relaxing Amenities: Enjoy a refreshing dip in the outdoor swimming pool, stay active at the fitness centre, and indulge in delicious meals at the hotel's restaurant during your stay.

Comfortable Rooms with Views: Some units at Hotel Santika Batam offer a city view along with a private bathroom, ensuring a comfortable and scenic experience for guests.

Book your stay at Hotel Santika Batam now to enjoy these fantastic amenities and more during your visit to Batam.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1021 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
M
Ms • solo_traveller • my
8
2026-03-07 • via Nuitee
T
Tim • couple • de
10
Great stay - exactly what we wanted.
Pros:

Everything

Cons:

-

2026-03-06 • via Nuitee
S
Suryati • couple • sg
5
It was convenient location.
Pros:

Near to ferry terminal

Cons:

The smell.. once you enter the lobby the bad smell hits you. Also need to change the freshen scent in the lifts

2026-02-25 • via Nuitee
R
Rossana • family_with_children • sg
7
good location
Pros:

location was okay. near to batam center ferry terminal
walkable distance to 2 malls
breakfast speak was acceptable
the overall experience was okay.
Will recommend to other

Cons:

overall is okay

2026-02-25 • via Nuitee
C
Chrisaras • family_with_children • sg
7
Comfortable and Convenient Overall
Pros:

The hotel is clean and quiet, conveniently located close to the ferry terminal, and has a good restaurant. The bed was comfortable, and the staff were genuinely kind and welcoming. Overall, it offers a pleasant and easy stay.

Cons:

None of these points were significant shortcomings, yet together they are what keep the hotel from truly shining. Cleanliness was adequate throughout, though without the level of detail that creates a memorable impression. The amenities were functional but quite minimal, and a touch more aesthetic care would have enhanced the overall atmosphere.

There was also some inconsistency regarding restaurant service hours: although last orders were said to be at 10:30 pm, by 10 pm only snacks were available. This may have been related to Ramadan scheduling, a period that understandably brings operational adjustments, though clearer communication would have been appreciated.

Breakfast offered a wide variety of dishes, largely reflecting local culinary traditions. Given the predominantly Muslim population of Indonesia, this focus is understandable; nevertheless, for an international property, a slightly wider range of European breakfast options could further improve the experience.

2026-02-24 • via Nuitee
E
Ellya • family_with_children • sg
8
2026-02-22 • via Nuitee
E
Ellya • family_with_children • sg
8
2026-02-22 • via Nuitee
S
syahrial • family_with_children • my
9
SATISFIED
Pros:

GOOD LOCATION AND BREAKFAST 5*

2026-02-14 • via Nuitee
N
Nah • couple • sg
8
Relaxing and stressless
Pros:

The comfort of the room and warmth of the staff.

Cons:

I would have preferred the room facing the street as the windows are large and have lots of natural lighting. I understand it was fully booked and we were given a different room. It was not as bright given the small window.

2026-02-13 • via Nuitee
D
Dina • family_with_children • my
7
2026-02-09 • via Nuitee
K
krishnan • solo_traveller • sg
10
2026-02-08 • via Nuitee
T
Troy • solo_traveller • sg
9
2026-01-30 • via Nuitee
T
Troy • solo_traveller • sg
9
Good
Pros:

Clean and close to Batam Centre

Cons:

No Spa

2026-01-30 • via Nuitee
M
Muhamad • family_with_children • sg
9
2026-01-29 • via Nuitee
M
Muhamad • family_with_children • sg
9
2026-01-29 • via Nuitee
M
Muhamad • family_with_children • sg
9
2026-01-29 • via Nuitee
F
Fita_Fadhil • family_with_children • id
9
2026-01-26 • via Nuitee
K
Kamel • solo_traveller • fr
8
Pros:

Très propre et bien placé. Personnel accueillant .

2026-01-26 • via Nuitee
A
ahdan sepet • family_with_children • sg
10
Pros:

everything the hospitality everything.

Cons:

the view i wanted the masjid view but didnt get it, it would be great if i get that view. the food was okay. so next time im gonna make a request for the msajid view! I've been alot to santika hotel. 1 in surabaya 1 in bali all good!

2026-01-26 • via Nuitee
R
Ramlan • family_with_children • sg
10
Accomodating to customers request.
Pros:

Everything was excellent. This is always my preferred hotel whenever I am in Batam.

Cons:

Whenever customers make special requests during online booking, we should try our best to accommodate them. For example, if a customer requests a smoking room or connecting rooms, staff should assist in reserving these in advance. In addition, we should minimise waiting time during check-in, as some guests are only staying for one day and would prefer to settle in quickly so they can start their day without delay.

2026-01-22 • via Nuitee