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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Ironing service
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Convenient Location: Hotel Santika Batam, located in Batam Center, is just 5.5 km away from Nagoya Hill Shopping Mall, making it an ideal choice for shopping enthusiasts.
Relaxing Amenities: Enjoy a refreshing dip in the outdoor swimming pool, stay active at the fitness centre, and indulge in delicious meals at the hotel's restaurant during your stay.
Comfortable Rooms with Views: Some units at Hotel Santika Batam offer a city view along with a private bathroom, ensuring a comfortable and scenic experience for guests.
Book your stay at Hotel Santika Batam now to enjoy these fantastic amenities and more during your visit to Batam.
Location
Guest Reviews
Not really good when I came in 2024
1. Can hear ppl motorbike speeding loudly
2. Can hear someone coughing or taking shower next room, etc.
3. No international tv program available except the local channels.
4. Breakfast buffet not much offerings
They maintain best standard thru out my visit.
NA.
Clean, good location and friendly staff.
everything goods maybe only problem with air conditioning not cool
Cahaya provides excellent customer service and we enjoyed our pleasant stay here! :)
Nice experience , friendly hospitality. Hotel cleanliness is well.
Overall a great experience.
The staff at reception was very helpful. The room was clean. Everything that i need was provided. Good hotel, recommended if you visit Batam!
If there is a coffee machine at the room it would be fantastic. For me the bed is a bit too firm, i personally like it softer. And lastly, the price of the hotel can be better.
location and room was clean
noisy. very noisy. was on the 10th floor and 11th floor was the coffeehouse. yet from 9pm to midnite it was just noisy scrapping noise, furniture moving, banging noise. and finally to top it off around 4am. a loud thunderous sound from 11th floor blasted through the rooms. i thought it was thunder but nope just some bizzare noises from the hotel.
While the breakfast was adequate and tasty, the menu didn't really change a lot over my 6-day stay.. Service staff were attentive and helpful when I arrived to check in. The room itself was adequate, and the airconditioning was cold. A minor gripe is that I was only given one room card instead of the usual two..
The bathroom was spacious but there were pretty bad, moldy grout lines dotting the shower area. Furthermore, there was a VERY strong smell coming off of the shower drain that started after my 2nd day, and persisted throughout the remaining 4 days I was there. The shower also drained very very slowly. Lastly, the location leaves a bit to be desired since it's close to the ferry terminal, but far from virtually everything else.
Everything was very good. The breakfast was great and the staff were excellent.
Nothing was bad!
Hotel room is lovely and a wide range of options for breakfast..will stay again when I am back here.
Location
Smell of the lobby and lifts. Need to change the freshener.
The toilet tiles a bit too dark and flooring tiles a bit sticky.
Great experience. Superb Service especially from a staff name cahaya. The rest of all the staff was also remarkable . Would definitely rebook this hotel next time we are in batam. Breakfast was also great . Hotel room was super clean with a good clean up service everday. Recommend to all .
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