Mercure Pakenham

Hotels
•
Mercure
9 (1528 reviews)
77 Racecourse Road , Pakenham , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable rooms
Convenient location
Cons:
Limited food services
Lift was broken
No microwave or dining facilities

Categories

Cleanliness
8.71
Most reviews mentioned the rooms were clean, though one review noted that the staff couldn't handle a lift failure.
Service
9.68
Reviews consistently highlighted friendly and attentive staff.
Location
9.72
Many guests appreciated the hotel's convenient location.
Room Quality
9.67
Guests were generally satisfied with room comfort and amenities.
Amenities
8.2
Mixed feedback due to absence of restaurant services.
Value for Money
8.66
Guests felt they received good value, though some amenities were lacking.
Food and Beverage
7.71
Disappointment due to limited food services available during stay.
Overall Experience
9.68
Generally positive feedback, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:08

Property Description

Convenient Location
Located just 1.5 km from Packenham Train Station, Mercure Pakenham offers easy access to transportation hubs and nearby attractions. The proximity to Dandenong Train Station and Essendon Fields Airport makes travel a breeze for guests.

Modern Amenities
Enjoy a comfortable stay with amenities such as free WiFi, room service, and a concierge service. The hotel's restaurant and bar provide delicious dining options, while free private parking adds convenience for guests with vehicles.

Nearby Attractions
Explore popular destinations like Victoria Golf Club and Warragul Train Station, both just 45 km away. Whether you're in town for business or leisure, Mercure Pakenham offers a central location to experience the best of the area.

Book your stay at Mercure Pakenham for a seamless blend of convenience and comfort.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Monday-Saturday reception closes at 9 p.m.
Sunday reception hours are 8 a.m.–6 p.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

9
Based on 1528 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 9.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 9.68
D
Daniel • couple • au
1
Pros:

Not much this time around.

Cons:

I didn't like the fact that outside my window the whole night. Was a loud vibrating horrendous noise to the point it woke up. I called the hotel told them bout this noise that kept me up all night now this was up there with one my fav places but not so much now.

2026-10-23 • via Nuitee
D
David • couple • au
8
2026-10-22 • via Nuitee
M
Monika • couple • au
9
2026-10-19 • via Nuitee
B
Bernadette • couple • au
10
2026-10-19 • via Nuitee
C
Cliff • solo_traveller • au
9
2026-10-17 • via Nuitee
S
Shane • extended_group • au
8
2026-10-15 • via Nuitee
M
MINYUE • solo_traveller • au
9
Pros:

员工非常热情，房间和浴室的空间都很大，整体感觉就是很新，很整洁，非常不错的体验。

2026-10-12 • via Nuitee
M
Mark • extended_group • au
10
Pros:

Staff excellence

2026-10-10 • via Nuitee
M
Mark • couple • au
8
Nice and comfortable accommodation
Pros:

Nice accommodation for our needs at the time. Clean and comfortable

2026-10-10 • via Nuitee
C
corey • solo_traveller • au
6
Pros:

Friendly staff, greeted with a smile, straight forward check in and out procedure.
TV with chromecast and free wifi.

Cons:

Some surfaces in the room had minor damage, lack of water other than the 1 glass bottle provided in the mini fridge, no explanation of how to get more on check in, or other ammentities within the building.

I.e there looked to be a kiosk and coffee machine next to front desk, not sure how they worked or opening times etc.

2026-10-08 • via Nuitee
S
Singh • couple • au
10
2026-10-07 • via Nuitee
M
marita • extended_group • au
8
Great spot
Pros:

Very clean and quiet

2026-10-07 • via Nuitee
G
Gemma • couple • au
10
2026-09-15 • via Nuitee
D
David • solo_traveller • au
9
2026-09-13 • via Nuitee
H
Hayden • couple • au
10
Would definitely go back
Pros:

Everything was beautiful property

Cons:

The late night check in wasn’t the best but everything else was amazing

2026-09-07 • via Nuitee
M
Michael • family_with_children • au
9
2026-09-06 • via Nuitee
S
Silvana • couple • gb
7
2026-09-05 • via Nuitee
C
Christine • solo_traveller • au
10
2026-09-05 • via Nuitee
C
Colleen • solo_traveller • au
8
Cons:

Wind noise created by steel blinds out the front of the building while trying to sleep ,sounded like a motor bike going down the road all night.

2026-09-05 • via Nuitee
J
John • solo_traveller • au
10
Two nights in heaven
Pros:

Could not fault anything, from check in to check out. Food was great & reasonable prices.

Cons:

Having to leave 😕

2026-09-04 • via Nuitee