Viaggio Resort Mazatlán

Hotels
9 (1413 reviews)
Avenida Camarón Sábalo Zona Dorada , Mazatlán , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Lovely ocean views
Modern facilities
Cons:
Not enough sun beds
Long queues for food
Issues with room toilet

Categories

Cleanliness
7.59
The toilet in our room did not work properly, which affected the overall cleanliness experience.
Service
10
Staff were very helpful and nice, enhancing the service experience.
Location
9.56
Located in the busy golden zone, ideal for exploring.
Room Quality
9.1
Rooms are lovely and spacious with ocean views.
Amenities
9.05
Amenities include a coffee shop, poolside snack bar, and great beach area.
Value for Money
8.58
Food options were limited for vegetarians, impacting perceived value.
Food and Beverage
8.54
Good food, but inadequate options for vegetarians affected the dining experience.
Overall Experience
9.59
Overall a good experience, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:36

Property Description

Luxurious Accommodation
Viaggio Resort Mazatlán offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a safety deposit box. Relax in comfort with plush bed linens and towels provided.

Fantastic Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a garden. Indulge in delicious meals at the on-site restaurant, keep active with hiking and cycling, or unwind in the kids' club.

Convenient Services
Benefit from 24-hour front desk assistance, room service, and a concierge service for a seamless stay. Stay connected with free WiFi throughout the property and explore the area with car hire available.

Book your stay at Viaggio Resort Mazatlán for a memorable and relaxing getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1413 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 9.1
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
Y
Yoselin • extended_group • mx
10
Muy bien hotel para ir en familia
Pros:

Las personas son muy amables, está todo limpio

Cons:

No dejan poner música

2026-08-22 • via Nuitee
A
Armando • solo_traveller • us
9
2026-08-17 • via Nuitee
A
Armando • solo_traveller • us
9
2026-08-17 • via Nuitee
C
Cecilia • solo_traveller • mx
10
Me encanto el viaje familiar sin necesidad de salir
Pros:

Que hubiera actividades en la alberca para niños y adultos. Que se preste para atenciones para los niños en su área de juego y actividades por la tarde 🙂 fomentando la interacción con otras cosas y no electrónicas.

Cons:

Que el servicio de limpieza en la habitación era lento, me imagino que era una chica para todo el piso. Pero dejaba muy bien nuestra habitación

2026-08-14 • via Nuitee
V
V • solo_traveller • mx
4
2026-08-03 • via Nuitee
J
Jocelyn • family_with_children • mx
8
2026-08-03 • via Nuitee
R
Ramírez • solo_traveller • mx
8
Bien.
Pros:

La habitaciones son de primera calidad, así como las instalaciones en general muy bien

Cons:

Hay algunas personas del personal no atienden con la atención para hacer sentir del todo cómodo a sus huéspedes

2026-08-03 • via Nuitee
S
Saenz • solo_traveller • mx
10
2026-07-25 • via Nuitee
M
María Martinez • solo_traveller • mx
8
Pros:

Todo

2026-07-22 • via Nuitee
P
Perez • family_with_children • us
7
2026-07-21 • via Nuitee
C
Claudia Liliana • family_with_children • mx
8
Pros:

Ubicación

Cons:

Que no nos pudimos meter con facilidad al mar

2026-07-21 • via Nuitee
R
Rafael • solo_traveller • mx
8
Pros:

El personal es muy amable
Las instalaciones del hotel se ven nuevas

Cons:

La variedad de alimentos. No recomendaría el todo incluido. Es un solo restaurante tipo buffet para las 3 comidas diarias. Hacen noche de especialidad pero quisimos reservar a las 8 de la mañana y segun ya estaba lleno, y es dentro del mismo restaurante del buffet

2026-07-20 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

La ubicación

2026-07-20 • via Nuitee
N
Nelly • family_with_children • us
10
Every year I stay at this property and never disappoint. They’re great!
Pros:

Every year I stay at this property and never disappoint. They’re great!

2026-07-15 • via Nuitee
N
Nelly • family_with_children • mx
10
2026-07-15 • via Nuitee
J
Juan • family_with_children • us
9
Pros:

Esta muy limpio i nuevo i personal muy amable

Cons:

Que no tiene playa solo por la manana antes de que suba la marea

2026-07-14 • via Nuitee
U
Ulises • solo_traveller • mx
10
2026-07-13 • via Nuitee
M
Martha Elisa • solo_traveller • mx
8
Falta ampliar el menú todo incluido
Pros:

Es limpio y cómodo

Cons:

El bufet es muy limitado y el todo incluido tmb lo es

2026-07-12 • via Nuitee
M
Moreno • family_with_children • mx
8
Bien en general, excepto el olor a drenaje en los desagües de la alberca familiar
Pros:

Bien en general

Cons:

Los desagües laterales de la alberca familiar, olían a drenaje bastante.

2026-07-06 • via Nuitee
M
Maricela • solo_traveller • us
7
2026-06-29 • via Nuitee