Moxy NYC Lower East Side

Hotels
Moxy Hotels
9.6 (2567 reviews)
145 Bowery , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Nice amenities
Cons:
Room size small
Lack of coffee maker
No breakfast included

Categories

Cleanliness
9.76
Rooms were immaculately clean (everyday service!) and well maintained.
Service
10
Staff are fabulous and very friendly, always available to help.
Location
10
Great location near multiple subway lines and close to restaurants.
Room Quality
9.26
Rooms are compact but have a nice aesthetic, with issues in layout for storage.
Amenities
9.26
Nice coffee bar with pastries and a $20 per day room credit, but some amenities lacking.
Value for Money
9.76
Great price for what you get, considering the location and cleanliness.
Food and Beverage
8.76
Breakfast is not included in the price, but good food options nearby.
Overall Experience
10
Overall, the experience was excellent with high satisfaction and likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:29

Property Description

Modern Accommodation with Prime Location
Experience the vibrant city of New York at Moxy NYC Lower East Side, just steps away from Bloomingdales. Unwind in our air-conditioned rooms equipped with modern amenities. Enjoy a delicious American breakfast before exploring nearby attractions like NYU and the 9/11 Memorial.

Luxurious Amenities for Your Comfort
Indulge in our fitness centre, private parking, and evening entertainment. Relax in the bar or restaurant after a busy day of sightseeing. Our 24-hour front desk and business centre ensure all your needs are met during your stay.

Convenient and Memorable Stay
With free WiFi and luggage storage, we make your stay stress-free. Book your room now and experience the perfect blend of comfort and convenience at Moxy NYC Lower East Side.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

9.6
Based on 2567 reviews
Cleanliness: 9.76
Service: 10
Location: 10
Room Quality: 9.26
Amenities: 9.26
Value for Money: 9.76
Food and Beverage: 8.76
Overall Experience: 10
C
Charlotte solo_traveller fr
1
Avoid this hotel!
Pros:

:(

Cons:

avoid at all costs! This hotel operates a blatant financial scam. After checking out, they slapped an unjustified 500 dollar smoking fee onto my bill, claiming an automated sensor went off. I do not smoke, and the only thing in that room producing vapor was the clothes steamer they actually provide in the room's closet. No staff ever came to inspect the room, no physical smell was verified, and no real evidence exists because no smoking ever happened. Do yourself a massive favor and book literally anywhere else unless you enjoy being randomly extorted.

2026-08-29 via Nuitee
P
Patrick couple at
10
Pros:

Atmosphere, Location, Beds, Gym

2026-08-29 via Nuitee
S
Suzanne couple nl
9
2026-08-28 via Nuitee
A
Andrea family_with_children es
9
perfect location and cute room!
Pros:

The location is perfect, the roodtop bar is a vibe! The beds are super comfy.

Cons:

There´s barely any space to hang your clothes :(( Also, they charged me $500 for a smoke fee claiming that we smoked in the room when neither non of us smoke. We got a hold of the manager and complained and they took off the $500 fee but guys beware, because I heard this is happening alot in NYC hotels and if definitely happend to us. Besides that everything was great.

2026-08-25 via Nuitee
O
Olena couple ua
1
Pros:

Location is great

Cons:

The toilet/shower setup is extremely uncomfortable: there are no proper walls, just a sliding door built into the “wardrobe”, so there is zero privacy. Not what you expect for €250+ per night. The morning queue for the lobby toilets confirms that it’s uncomfortable for everyone.

We were also charged $7 + tax per bottle for two bottles of water without any indication that they were not complimentary: no minibar, price list, or warning. Considering filtered water and coffee were provided for free, this was completely unexpected. When we complained, they refunded only 50% and handled it with a poor attitude.

2026-08-25 via Nuitee
J
Jennifer family_with_children us
10
We had a great stay, quiet room, location is perfect, and we look forward to returning!
Pros:

The customer service was impeccable. When our flight was canceled the hotel staff did everything they could to accommodate us. They were sold out, but let us know as soon as a room became available due to other flight cancellations.

2026-08-24 via Nuitee
A
Anthony family_with_children fr
9
Excellent hôtel. Je recommande.
Pros:

La gentillesse et la disponibilité du personnel. L’hôtel est décoré avec goût et est très bien positionné.
Très beau et bon restaurant de sushi dans l’hôtel.

2026-08-24 via Nuitee
A
Aine Marie solo_traveller gb
4
2026-08-23 via Nuitee
L
laurent family_with_children fr
10
2026-08-23 via Nuitee
H
Hortense couple fr
8
2026-08-22 via Nuitee
K
kevin family_with_children be
7
2026-08-22 via Nuitee
R
Rachel couple us
6
2026-08-22 via Nuitee
D
Dr Christian couple de
8
Empfehlenswert
Pros:

Coole Stimmung, gut eingerichtete Räume, funktional und praktisch

Cons:

Es fehlt eindeutig ein Kühlschrank und eine Kaffeemaschine

2026-08-22 via Nuitee
L
Lorena couple nl
10
Very comfortable
Pros:

The location of this property is great
The rooms are amazing and our views 😍
Perfect place if you want to do shopping around Soho and walk around the center of New York
Very very clean and the bed is so comfortable

Cons:

N/A

2026-08-22 via Nuitee
M
Muhammad family_with_children ae
6
Close to subway but careful regarding you credit card transactions from hotel
Pros:

Property location is good . Near to subway

Cons:

Not a good experience with the front desk.

My booking was prepaid, but I was charged a $270 refundable security deposit. At checkout, I was also charged an additional $150. When I questioned the charge, they admitted it was made by mistake, deducted an amount, and refunded only $120.

However, the original $270 security deposit has still not been refunded. Despite multiple communications with the hotel, they keep insisting that they have no record of the deposit, even though my credit card statement clearly shows a $270 transaction to Moxy.

I have provided the information and tried several times to resolve this, but the issue remains unresolved. Very disappointing experience, especially given that the booking was prepaid and the transaction is clearly visible on my credit card statement.

2026-08-21 via Nuitee
G
Gary family_with_children us
8
2026-08-21 via Nuitee
M
Miranda couple gb
7
2026-08-21 via Nuitee
J
Julie extended_group dk
8
2026-08-20 via Nuitee
A
Anne-François solo_traveller fr
10
Pros:

Superbe !

2026-08-19 via Nuitee
V
Victoria solo_traveller de
8
2026-08-18 via Nuitee