art'otel London Battersea Power Station

Hotels
art'otel
9.2 (5138 reviews)
1 Electric Boulevard , Nine Elms , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Great location
Cons:
Cleanliness issues
High price compared to previous stays

Categories

Cleanliness
7.75
The room was not cleaned properly, as an example a blanket was not folded and the bathroom bin was not emptied.
Service
9.99
Staff were all really friendly and nothing was too much trouble.
Location
9.76
Location really good in the middle of everything, shops, restaurants etc.
Room Quality
9.21
The bed was huge and had a really comfortable mattress topper.
Amenities
9.74
Large TV in room along with safe, tea, coffee biscuits and water.
Value for Money
8.7
Price was considered high compared to earlier years, but quality of stay balanced it.
Food and Beverage
8.75
Did not have breakfast but did enjoy dinner in the Italian restaurant.
Overall Experience
9.72
We had such a lovely stay and will definitely be back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:21

Property Description

Luxurious Amenities
Art’otel London Battersea Power Station offers a wide range of amenities including a restaurant, café, sauna, gym, and an art gallery. Guests can also enjoy the convenience of Wi-Fi throughout the property.

Comfortable Accommodation
The air-conditioned rooms are equipped with modern facilities such as coffee and tea amenities, a minibar, and a smart TV. Guests can also make use of the safety deposit box and enjoy a relaxing bathrobe and slippers provided in the bathroom.

Prime Location and Stunning Views
Located just a 2-minute walk from Battersea Power Station Zone 1 underground station, the hotel provides easy access to the city. Guests can unwind at the rooftop pool and bar on the 16th floor while taking in breathtaking 360-degree views of the city skyline.

Book your stay at art'otel London Battersea Power Station now to experience luxury and convenience at its best!

Important information:

Our rooftop infinity pool is available for private events and therefore could be subject to a change in opening hours, please check directly with the hotel for confirmation.

Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day applies.

There are limited number of Sun Loungers available on first come first serve access.

Pool times for children are 6am – Midday each day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.2
Based on 5138 reviews
Cleanliness: 7.75
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 9.74
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.72
A
Anthony solo_traveller za
5
2026-08-29 via Nuitee
H
hasan.abdullah family_with_children ae
7
2026-08-28 via Nuitee
J
Jay couple gb
10
Excellent Hotel in a fantastic location.
Pros:

The location was perfect as you were not exactly in town but you were less than 5 minutes to the tube, 10mins to the train station if you wanted to get into central londonium town. Surrounding bars, cafes and restaurants ticked the boxes. We were on the 14th floor so it was extremely peaceful and didn't have far to travel yo the rooftop infinity pool which is well worth the try even just for the panoramic view.
Would love to know where they purchase their duvets from as the one in our room was awesome.
All in all a fantastic 1 night stay, would happily stay there again.

Cons:

The price is my only grumble, that's it.

2026-08-28 via Nuitee
E
Emma couple gb
6
Okay but not five star
Pros:

The pool
Big room
Good options for food and drinks

Cons:

The staff on the front desk were immediately defensive; I was asked to provide ID and before I had a chance to reply, the staff member said with a stony face that without I wouldn’t be able to check-in; in a five star hotel, you’d expect staff to be friendly and welcoming and amenable

2026-08-27 via Nuitee
P
Prina solo_traveller gb
9
2026-08-27 via Nuitee
A
Artem family_with_children si
10
Pros:

Шикарный отель. Понравилось все.

Cons:

Все понравилось

2026-08-27 via Nuitee
M
Mayersbeth extended_group gb
10
Brilliant
Pros:

Everything

2026-08-26 via Nuitee
C
Cristian couple gg
10
2026-08-26 via Nuitee
S
Stephen couple gb
10
2026-08-25 via Nuitee
J
Jo solo_traveller gb
4
Disappointing Birthday Stay – Poor Customer Service
Cons:

Unfortunately, what was meant to be a special birthday stay turned into a very disappointing experience.

I specifically chose art’otel Battersea Power Station out of the many hotels available in London because of the rooftop pool. I was celebrating my birthday with a friend who had travelled all the way from Belfast, so I had put some thought into choosing a hotel that would make the occasion feel special.
I was therefore extremely disappointed to arrive and discover that the rooftop pool was out of service for hotel guests on the day of our stay. As the pool was one of the main reasons I booked this particular hotel, this was a significant disappointment.

What made the situation worse was the way it was handled by reception.
When I politely approached a member of staff to ask about the pool, I was asked to wait while he went to speak to someone behind reception, who I understood to be the manager. Rather than coming over to speak to me directly, I was left waiting for at least 15 minutes, while the manager appeared to be looking at a computer.
Eventually, I was told that I had supposedly been informed about the pool closure via a message sent through the Booking.com app. There had been no phone call and no proper email drawing my attention to such an important change to the facilities I had booked the hotel for. I had changed my phone since making the reservation and no longer had the Booking.com app installed, so I had never seen this message.

Regardless of where a message may have been sent, I would have expected a hotel of this standard to make a genuine effort to contact guests when one of its key facilities was going to be unavailable — particularly a facility that features so prominently in the hotel's offering.

However, the biggest disappointment was the complete lack of empathy or customer service. There was no meaningful apology, no attempt to understand why I was disappointed and no effort to make the situation better.

2026-08-25 via Nuitee
P
Pippa family_with_children gb
7
Pros:

Lovely rooms and breakfast great location. Quite expensive but good for a treat

Cons:

It wasn’t clear at booking the children aren’t allowed in the pool throughout the afternoon/evening

2026-08-25 via Nuitee
A
Alice couple gb
8
Nice hotel in a good location if you want to enjoy Battersea, but no real wow factor in the room
Pros:

Great location for exploring Battersea. Staff were very friendly and helpful. The bar and swimming pool were added bonuses for our stay.

Cons:

Whilst the hotel is fun and edgy, the room didn’t ultimately feel different to other nice hotels and so it didn’t feel worth the price. Despite also saying our stay was part of a wedding gift, there wasn’t much said at check in or in our room to make it feel a special stay either.
Also, we were told multiple times in the lead up to our stay that children were only allowed in the pool from 6am until 12pm. When we went there at 5pm, a child was using it pretty much unsupervised and climbing over the wall between the hot tub part and the swimming pool, with no staff member doing anything to change this.

2026-08-25 via Nuitee
S
Stuart couple gb
10
2026-08-24 via Nuitee
D
Daniel couple gb
8
2026-08-24 via Nuitee
S
Sharan family_with_children gb
8
2026-08-23 via Nuitee
A
Antonietta family_with_children gb
10
2026-08-22 via Nuitee
M
Marko couple si
10
2026-08-22 via Nuitee
P
patricia solo_traveller fr
9
2026-08-22 via Nuitee
C
Charlene family_with_children gb
7
Breakfast was poor! Paid to be included but complete rip off when they make you pay extra for bacon, sausage etc
Pros:

The property was clean and great location.

Cons:

Staff were stand offish and when booking breakfast it’s deceiving about what you can actually have.

2026-08-22 via Nuitee
J
Joanna family_with_children gb
10
Amazing
Pros:

Fabulous hotel in an amazing location. The staff are all lovely and helpful.
Tozi cafe and the roof top bar are both brilliant with very accommodating staff

Cons:

Nothing

2026-08-22 via Nuitee