Arte Sano Hotel San Cristobal

Hotels
9 (76 reviews)
Julio M. Corzo numero 1 , San Cristóbal de Las Casas , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean accommodations
Cons:
Small bathrooms
Noisy environment
Poor breakfast quality

Categories

Cleanliness
8.5
Some mentions of cleanliness issues in the bathroom.
Service
9.5
Positive comments on staff friendliness and availability.
Location
9.5
Great location mentioned multiple times across reviews.
Room Quality
8.5
Mixed sentiments; some positive, but also mentions of small bathrooms.
Amenities
9
Positive mentions regarding the availability of parking and hairdryer.
Value for Money
9.5
Good value for the location and what was offered.
Food and Beverage
8
Disappointing breakfast options reported.
Overall Experience
9.5
Overall satisfaction noted with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:31

Property Description

Charming Accommodation in San Cristóbal de Las Casas

Tranquil Garden Oasis: Enjoy a peaceful stay surrounded by lush greenery at Arte Sano Hotel San Cristobal, where you can unwind in the garden or on the terrace.

Convenience at Your Fingertips: Benefit from free private parking, a concierge service, and a tour desk to make the most of your visit to this vibrant city.

Comfortable Rooms with Modern Amenities: Each room is thoughtfully equipped with a flat-screen TV, free WiFi, and a private bathroom, ensuring a cozy retreat after a day of exploration.

Experience the beauty of San Cristóbal de Las Casas at Arte Sano Hotel. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

9
Based on 76 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
M
Molly • couple • ie
3
Very damp - would avoid
Pros:

Very little. The staff who checked us in were pleasant and the hotel is in a nice location.

Cons:

We had booked for four nights and checked out after the first one. The room was EXTREMELY damp, the mattress was plastic, bathroom had a foul smell from the drain and mold all over the tiles. We arrived at midnight so had no option to spend the first night but were woken at 6.30AM with intense banging of doors, staff shouting in the common areas and drums of water being banged on the ground. No heating or any kind of fan in the room. Our clothes smelled musty after a night here. That being said it was cheap, but lesson learned for us.

2026-10-29 • via Nuitee
4
41528171 • solo_traveller • jp
10
Pros:

very friendly and helpful staff,ctean facilities.

Cons:

none

2026-10-29 • via Nuitee
B
Ben • couple • nl
6
2026-10-28 • via Nuitee
I
Ivan • family_with_children • us
8
Pros:

The staff was amazing! They were hospitable and kind and very helpful. The location of the hotel was also perfect, close to downtown, markets and to transportation back to the airport.

Cons:

The hotel bathroom sink only had cold water and one faucet had water. Luckily the shower had hot water but the shower head pointed at an awkward direction. Like most hotels in San Cristobal, the lighting in the hotel rooms needs to change. The old incandescent light bulbs are no good and when there's only one or two light bulbs for lighting, it doesn't create a very comfortable or pleasant feel visually.

2026-10-27 • via Nuitee
B
Bernhard • solo_traveller • cl
9
2026-10-11 • via Nuitee
G
Guerrero Martinez • solo_traveller • mx
10
Pros:

Me gustó el lugar que era muy tradicional, todo limpio y el desayuno incluido estaba rico. El café buenísimo.

Cons:

Me tocó la habitación 302. Era la última y la del ultimo piso asi que el Internet se me desconectaba a ratos. Fuera de eso, todo perfecto

2026-09-13 • via Nuitee
N
Nathalie • couple • fr
6
Très bien avec personnel très gentil mais chambre mal insonorisée
Pros:

Très bien situé. Petit déjeuner inclus. Personnel très accueillant et très gentil. Parking inclus. Chambre très grande

Cons:

Au départ, on nous a proposé une chambre sans fenêtre à l’arrière. Pour avoir une fenêtre on nous changé pour une chambre sur l’avant mais il y avait beaucoup de bruit (pétards de fête au loin, bruits des voitures de la rue ou encore sonnette de l’hôtel quand il faisait nuit.).

2026-08-25 • via Nuitee
S
soraya • solo_traveller • es
6
Pros:

El personal es muy amable, buena ubicación,patio muy bonito

Cons:

Desayuno escaso y habitación muy envejecida

2026-08-22 • via Nuitee
L
Ludovica • extended_group • it
7
2026-08-20 • via Nuitee
M
Mejdha • couple • fr
8
Séjour agréable dans un hôtel de charme
Pros:

L emplacement et le charme de l hôtel

Cons:

Eau chaude pas assez chaude.

2026-08-10 • via Nuitee
L
Lydia • solo_traveller • fr
7
Pros:

Très belle terrasse en roof top

Cons:

Petit déjeuner un peu basique, pas d’option vegan

2026-08-08 • via Nuitee
A
Ana Yatzin • solo_traveller • mx
10
Volvere
Pros:

La abitacion se sintió cálida y cómoda , sus instalaciones muy bonitas.

2026-07-24 • via Nuitee
M
MAYUMI ALEJANDRA • family_with_children • mx
9
Bueno si no quieres internet
Pros:

El lugar y la atención es muy buena. El internet no se conecta nunca. El desayuno es rico de sabor, pero pocas opciones. Hay 1 variedad de huevo revuelto, frijoles o pancakes con miel. De tomar café (muy rico) té o agua de Jamaica y manzanas o plátano. Eso es todo

Cons:

La maña señal del intenet

2026-07-22 • via Nuitee
C
Christine • solo_traveller • fr
8
Pros:

Le cadre général
Le personnel
L'emplacement avec parking à proximité
Le petit déjeuner

Cons:

Lit inconfortable et alaise en plastique
Chambre froide et humide

2026-07-20 • via Nuitee
A
Angela Patricia • extended_group • mx
10
2026-07-16 • via Nuitee
L
López Gómez • solo_traveller • mx
10
2026-07-04 • via Nuitee
E
EDITH • solo_traveller • mx
9
Pros:

La ubicación, la atención del personal, el desayuno.

Cons:

Tal vez el desayuno más temprano por las personas que toman tour.

2026-06-05 • via Nuitee
E
Erika • solo_traveller • mx
9
2026-06-05 • via Nuitee
A
Ana Cristina • solo_traveller • mx
10
Súper recomendable
Pros:

Limpieza amplio comodo

Cons:

Nada

2026-05-03 • via Nuitee
M
Mendoza Barragán • solo_traveller • mx
8
Pros:

La cercanía al centro, pero las calles son demasiado oscuras a su alrededor

Cons:

Habitación pequeña, el baño muy pegado y sin buena ventilación, olor a agua estancada.
No funcionaba muy bien el agua fría.

2026-04-17 • via Nuitee