Hearty Center Motel

Hotels
7.7 (883 reviews)
19 Abbotsford Road , Katoomba , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Affordable
Cons:
Cleanliness issues
Cold showers
Outdated facilities

Categories

Cleanliness
6.01
Not clean and cold in some reviews.
Service
8.48
Very helpful staff mentioned positively.
Location
8.52
Close to transport links and events, favorable location.
Room Quality
6.97
Comfortable beds but some issues with the rooms being dated.
Amenities
8
Good amenities like fridge and microwave but missing some essentials.
Value for Money
8.96
Excellent value for money based on reviews.
Food and Beverage
7.01
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
7.68
Mixed experiences but generally a good place for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:04

Property Description

Convenient Location
Situated in Katoomba, just 1.6 km from Katoomba Scenic World and 1.8 km from The Three Sisters, Hearty Center Motel offers a prime location for exploring the attractions of the area.

Comfortable Accommodation
Each room at Hearty Center Motel is thoughtfully equipped with a kettle, ensuring you can enjoy a warm beverage at your convenience. Additionally, bed linen and towels are provided in every room for a comfortable stay.

Nearby Attractions
With Three Sisters Cable Car only 1.5 km away and the Museum of Fire within reach at 48 km, guests can easily access popular landmarks from the motel. Don't miss out on exploring the wonders of Katoomba during your stay at Hearty Center Motel.

Book your stay now at Hearty Center Motel for a memorable experience in Katoomba.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 883 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 8
Value for Money: 8.96
Food and Beverage: 7.01
Overall Experience: 7.68
A
Amrita couple au
8
2026-05-28 via Nuitee
A
Andrew solo_traveller au
1
Possibly acceptable accommodation for backpackers with extremely low expectations.
Pros:

Bed was okay, but just one pillow! Really!!

Cons:

Self check in consisted of rummaging through a littered desk & sorting through a pile of keys in an old envelope to locate my room key. The place is cold and unwelcoming, very much like an old asylum I toured recently. No toilet paper in the bathrooms & the weird showers were dirty & slimey. First time in my life that I’ve stayed somewhere that I didn’t use the shower due to the disgusting state. The shared microwave & toaster, etc looked like they’ve never been cleaned. Outside was a washer or dryer packed with sheets, towels, etc and a table covered with linen, which had been sitting there for god knows how long. The health department should close the place down.

2026-05-26 via Nuitee
M
Mark solo_traveller au
2
Pros:

Very basic

Cons:

Lack of heating n tv

2026-05-22 via Nuitee
E
Erik solo_traveller de
9
Pros:

Interesting hotel that's well worth a stay. Well situated next to all the beautiful lookouts of the blue mountains. Bed was very comfy and room very clean. The building seems older but the furniture is all very new including fancy automatic toilets and a massage chair in every room. We had a quite room at the ground level with a shared bathroom with one other room. We enjoyed our stay very much.

2026-05-22 via Nuitee
I
Ilyas solo_traveller au
7
2026-05-22 via Nuitee
T
Tara couple au
4
2026-05-20 via Nuitee
C
Christian couple au
10
A perfect place in both location, and comfort, just what you need.
Pros:

Lovely receptionist, welcoming and easy going. Great place to stay, affordable and relaxed.

Cons:

Nothing, was perfect!

2026-05-20 via Nuitee
C
Cheow How solo_traveller sg
8
Pros:

Room - clean and comfy, the massage chair was a
bonus after my UTA100
Staff - Khoa the front desk staff were very helpful
and friendly
Location - walking distance to supermarket and
restaurants but at a quiet neighbourhood
Facilities - the place looks a bit outdated cos is an
old building, but there's 4 shared
bathroom in each floor . There is a small
kitchen too
Value - overall is you get what you pay for . As for
me..... I'm happy with what I paid for.

2026-05-19 via Nuitee
A
Anthony couple au
10
2026-05-18 via Nuitee
S
Scott solo_traveller au
5
Pros:

Location was great and the massage chair was sensational after the ultra Marathon.
Beds were comfy

Cons:

Unfortunately being an old building its quiet noisy when people walk around

2026-05-17 via Nuitee
T
TETSUYA couple jp
6
2026-05-17 via Nuitee
I
Iman couple au
10
2026-05-17 via Nuitee
N
Noelski solo_traveller au
5
Pros:

the location convenient.

Cons:

The share bath room

2026-05-17 via Nuitee
S
Sarah couple au
2
Was a bed to sleep in but will not be back.
Pros:

Close to Katoomba! Massage chair was a fun touch.

Cons:

Saw a cockroach as soon as we walked in, and then another in our bed the next day. Only one pillow each and no extra blankets. Bed was squeaky. Noise above us a majority of the night. Shower took over 5 minutes to heat up (with just hot tap on)

2026-05-15 via Nuitee
R
Rex Alexander Woo Aquino solo_traveller au
1
Pros:

Its was clean and in a good licatiin.

Cons:

I had one of the worst night in this place. In our room there was a constant loud buzzing noise which I think is from the water pipes. Also the pillows were hard as a rock. my wife and I could not sleep that we left the place 12 midnight and drove to a.park and sleep in our car.

2026-05-08 via Nuitee
G
Giri extended_group au
9
it was a great stay!
Pros:

the rooms were good. the massage chair in every rooms were a great delight!

Cons:

everything was good

2026-05-05 via Nuitee
P
Patterson solo_traveller au
6
2026-05-03 via Nuitee
R
Rachele solo_traveller se
5
Cons:

Run down facility. Barely any staff present. Very strange vibes. Didn't feel very safe as the rooms open with a code that seems to be standard (room number + 2 letters) and never changed (written on room tags), and front door was always open with no staff on site. Paper thin walls, can constantly hear people walking in the corridors.

2026-05-03 via Nuitee
T
Takahiro solo_traveller jp
7
2026-05-02 via Nuitee
J
Jun solo_traveller au
9
Pros:

The room I stayed was an ensuite, it was freshly refurbished, it is clean. But I struggled to get hot water from the tap in the early morning.

2026-05-01 via Nuitee