The Pier Hotel

Hotels
8.9 (942 reviews)
The Pier Hotel, The Quay, Harwich , Harwich , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable bed
Delicious breakfast
Friendly staff
Cons:
High food prices
Communication issues with staff
Safety concerns at night

Categories

Cleanliness
8.31
Overall cleanliness was acceptable, but some guests experienced issues.
Service
9.18
Mixed feedback; staff was friendly but had communication issues during a sensitive situation.
Location
8.82
Great location, lovely surroundings, but safety concerns reported at night.
Room Quality
9.27
Rooms were praised as comfortable and well-appointed.
Amenities
8.8
Good amenities but some guests had issues with the lift.
Value for Money
8.76
Generally good but some complaints about food pricing.
Food and Beverage
9.31
Breakfast and dinner received high praise.
Overall Experience
8.78
Enjoyable stay with some concerning service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Historic Charm and Waterside Views
The Pier Hotel, located in old Harwich, offers historic quay side accommodation across two refurbished buildings dating back to the 1700s and 1850s. Many rooms boast estuary views and sofa beds for children, providing a charming stay immersed in history.

Dining Experience and Nearby Attractions
Guests can enjoy the on-site restaurant on the first floor and the Navyard Bar and Terrace on the ground floor, all overlooking the picturesque waterfront. With additional dining options just a short walk away and easy access to the ferry, there's no shortage of culinary delights to explore.

Convenient Location and Nearby Entertainment
Conveniently situated near Harwich Town railway station and local attractions like the Electric Palace Cinema, The Pier Hotel offers easy access to transportation and entertainment options for a well-rounded stay in this historic town.

Book your stay at The Pier Hotel now for a memorable experience by the waterside.

Important information:

When booking 3 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 942 reviews
Cleanliness: 8.31
Service: 9.18
Location: 8.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 8.78
W
Willem • solo_traveller • nl
8
2026-07-25 • via Nuitee
H
Helen • couple • gb
10
2026-07-25 • via Nuitee
S
Sabine • couple • de
10
2026-07-23 • via Nuitee
E
Eddy • couple • nl
8
2026-07-22 • via Nuitee
A
Anna • solo_traveller • nl
8
Pros:

Prachtige locatie pal aan het water. Prachtige badkamer.

Cons:

Het was een beetje benauwd in de kamer. Het raam kon niet zo ver open. De ventilator werkte goed, maar koelde de lucht niet af.

2026-07-22 • via Nuitee
N
NADINE • couple • gb
9
2026-07-22 • via Nuitee
R
Roger • solo_traveller • nl
8
2026-07-22 • via Nuitee
A
Amanda • couple • gb
8
Unexpectedly surprised about the area , hotel lovely and food delicious definitely recommend
Pros:

Lovely location

2026-07-22 • via Nuitee
L
Leon • solo_traveller • nl
10
Prima plek voor een overnachting
Pros:

De vriendelijke medewerkers. De kamer was ruim en erg schoon

Cons:

-

2026-07-21 • via Nuitee
E
Esmee • family_with_children • nl
9
2026-07-20 • via Nuitee
M
Melvin • couple • nl
6
Zoek een ander hotel.
Pros:

Het ontbijt, het enige goede aan dit hotel. Het hotel ligt op 5min van de ferry, de reden waarom wij hier sliepen.

Cons:

Onvriendelijk personeel in de avond, ze adverteren met 180-210 bedden, alleen zijn de bedden slecht 150cm breed. Het is super gehorig zowel intern als geluid van buiten. De kamer is muf en stinkt de prijs is veel te hoog.

2026-07-19 • via Nuitee
J
Julia • couple • gb
10
Breakfast was brilliant, lots of choices and very good quality. Staff were welcoming and professional
Pros:

Location was amazing and the facilities. I would really recommend it

Cons:

Nothing

2026-07-19 • via Nuitee
M
Mike • couple • gb
8
2026-07-17 • via Nuitee
H
heijden van der • couple • nl
9
2026-07-17 • via Nuitee
T
Torborg • couple • de
9
2026-07-16 • via Nuitee
J
Jos • couple • nl
7
Prijs kwaliteit niet in verhouding!!!
Pros:

Goeie locatie t.o.v. de Ferry

Cons:

Een douche waar nauwelijks water uitkwam.
Slechte verkoeling in tijdens warme dagen!!!
Verkoeler werkte amper.

2026-07-15 • via Nuitee
W
Wilhelm • solo_traveller • de
10
Pros:

One of the best efforts hotels in the area and a wonderful staff
Breakfast is very good.

Cons:

Nothing negative to say about

2026-07-15 • via Nuitee
A
Anja • couple • de
8
2026-07-14 • via Nuitee
R
Roger • couple • gb
10
Awesome
2026-07-14 • via Nuitee
A
ArnoldCGM • solo_traveller • nl
9
Sfeervol hotel dichtbij de veerboot UK-NL
Pros:

Sfeervol hotel dichtbij de boot naar Hoek van Holland. Goede keuken en erg vriendelijk personeel.

Cons:

Niets.

2026-07-14 • via Nuitee