Holiday Inn Express Lanzhou New Area by IHG

Hotels
Holiday Inn Express
No. 3418 Taishan Road, Lanzhou New District , Lanzhou , cn

Children allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Japanese garden
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable bed
Good breakfast
Cons:
Laundry room accessibility
Language barrier

Categories

Cleanliness
9.04
The hotel is described as super clean with crispy bed linen.
Service
9.01
Extremely kind staff, although language barriers exist.
Location
8.05
No specific mention, but reasonable for a hotel near the airport.
Room Quality
8.5
The rooms are comfortable, making for a nice stay.
Amenities
7.53
Laundry service has accessibility issues for foreigners.
Value for Money
8.49
Economical and offers many options for a satisfying stay.
Food and Beverage
8.54
Breakfast had many satisfying options.
Overall Experience
8.01
Overall positive experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:11

Property Description

Modern Comforts
Holiday Inn Express Lanzhou New Area provides a relaxing stay in Lanzhou with a garden, restaurant, room service, and a 24-hour front desk, ensuring all your needs are met effortlessly.

Convenient Amenities
Enjoy free WiFi throughout the property, allowing you to stay connected and productive during your visit to Lanzhou.

Accessible Location
Situated just 8 km from Lanzhou Zhongchuan International Airport, travel to and from the hotel is a breeze, making your journey hassle-free.

Book your stay at Holiday Inn Express Lanzhou New Area, an IHG Hotel, and experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 150 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 9.04
Service: 9.01
Location: 8.05
Room Quality: 8.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.01
J
jeme solo_traveller au
8
2026-01-19 via Nuitee
D
Dalma extended_group hu
10
2025-10-24 via Nuitee
C
claude solo_traveller th
10
2025-10-20 via Nuitee
Y
Yingjun couple us
10
2025-10-07 via Nuitee
S
Slawomir solo_traveller pl
10
2025-09-14 via Nuitee
S
Slawomir solo_traveller pl
10
2025-09-14 via Nuitee
M
marco solo_traveller it
10
Molto bravi
Pros:

Pulizia e servizi

Cons:

Niente

2025-08-31 via Nuitee
E
Elizabeth couple us
9
2025-08-16 via Nuitee
S
strigoica couple us
10
Exeptional staff, despite the language barrier
Pros:

A very nice hotel, super clean, economical, and with extremely kind staff. Nobody speaks English, except for one single employee, who is stretched thin between this hotel and the adjacent Crown Plaza, so be patient if you need something, because they will need to fetch her to help.
We loved the crispy bed linen, so cool and comfortable to sleep!
Breakfast had many options, and was very satisfying.
Finally, they personally drove us to the airport, which was extremely kind.
Totally recommended

Cons:

The only annoyance is that the laundry room washing machine can only be activated via We Chat. However much people claim that foreigners can use the app, it is absolutely not so easy to find someone to "guarantee" your registration when you are just a tourist, so no, foreign tourists cannot really use WeChat or any other Chinese apps, and we faced similar little obstructions on a daily level. This laundry service was just one of them.

2025-08-04 via Nuitee
A
Alfred couple de
10
Pros:

Perfekt für eine Nacht vor dem Flug

2025-07-19 via Nuitee
T
Toshiya solo traveller jp
10
Exceptional
Pros:

kind staffs

very early morning , two women staffs booked taxi by amap software instead of me.

2025-05-07 via Nuitee
W
Wayne young couple ca
10
Exceptional
2025-04-27 via Nuitee
S
Sisareun family with young children ca
10
Exceptional
2025-04-19 via Nuitee
M
Muratoglu review category business travellers tr
7
Good
Cons:

There is no wardrobe or drawer in the room. No place to put your clother for weekly staying.
Breakfast is not continental.

2025-03-14 via Nuitee
G
G✨️ solo traveller gb
10
Exceptional
2025-01-24 via Nuitee
J
Jamyang
10
Pros:

Overall very good

2024-12-31 via Nuitee
M
Michael young couple de
10
Exceptional
Pros:

Very nice hotel. The personal was extremely helpful. Thank you very much for the incredible friendliness and service!

2024-09-18 via Nuitee
P
PUI CHI
10
Pros:

服务好,早餐美味

2024-08-23 via Nuitee
L
Leslie with friends sg
10
Will come back again when I'm in the area
Pros:

-clean nice smelling room and bathroom. Spacious
-water pressure is strong and hot
-pleasant and cheerful staffs from housekeeping and buffet breakfast
-special mention miss Anna from reception, who went extra mile when I needed help with
-also special mention to customer service agent Mr Xiju from booking.com China branch, who replied promptly, professionally and help to my queries
-nice buffet spread which includes beef noodles cooked on the spot
-nothing to pick negatively about this hotel
-how can I not choose to come back if I have the chance again?

Cons:

Nothing really

2024-08-07 via Nuitee
L
Laura family
8
Pros:

I felt like the hotel was nice and a good value, but the air conditioner didn't work as well as I would have liked. The shower was amazing and the bed pretty good for China. Be aware the airport shuttle doesn't start running until 8:30 in the morning!! We didn't try the breakfast buffet but they did send a packed breakfast with us for our early flight.

2024-06-21 via Nuitee