Holiday Inn Express Lanzhou New District by IHG

Hotels
IHG
8.4 (24 reviews)
No. 3418 Taishan Road, Lanzhou New District, Lanzhou, Gansu, 730300 , Lanzhou , CN

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Elevator
Free breakfast
Safe-deposit box at front desk
Free wired internet
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable bed
Good breakfast
Cons:
Laundry room accessibility
Language barrier

Categories

Cleanliness
9.04
The hotel is described as super clean with crispy bed linen.
Service
9.01
Extremely kind staff, although language barriers exist.
Location
8.05
No specific mention, but reasonable for a hotel near the airport.
Room Quality
8.5
The rooms are comfortable, making for a nice stay.
Amenities
7.53
Laundry service has accessibility issues for foreigners.
Value for Money
8.49
Economical and offers many options for a satisfying stay.
Food and Beverage
8.54
Breakfast had many satisfying options.
Overall Experience
8.01
Overall positive experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:11

Property Description

Designated Smoking Areas available, enjoy a complimentary buffet breakfast daily, and rest in one of the 216 guestrooms with flat-screen televisions and designer toiletries. Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Drive just 10 minutes to the Western Dinosaur Water Park when you stay at Holiday Inn Express Lanzhou New District. Book now for a convenient and comfortable stay.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHW

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 9.04
Service: 9.01
Location: 8.05
Room Quality: 8.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.01
J
jeme solo_traveller au
8
2026-01-19 via Nuitee
D
Dalma extended_group hu
10
2025-10-24 via Nuitee
C
claude solo_traveller th
10
2025-10-20 via Nuitee
Y
Yingjun couple us
10
2025-10-07 via Nuitee
S
Slawomir solo_traveller pl
10
2025-09-14 via Nuitee
S
Slawomir solo_traveller pl
10
2025-09-14 via Nuitee
M
marco solo_traveller it
10
Molto bravi
Pros:

Pulizia e servizi

Cons:

Niente

2025-08-31 via Nuitee
E
Elizabeth couple us
9
2025-08-16 via Nuitee
S
strigoica couple us
10
Exeptional staff, despite the language barrier
Pros:

A very nice hotel, super clean, economical, and with extremely kind staff. Nobody speaks English, except for one single employee, who is stretched thin between this hotel and the adjacent Crown Plaza, so be patient if you need something, because they will need to fetch her to help.
We loved the crispy bed linen, so cool and comfortable to sleep!
Breakfast had many options, and was very satisfying.
Finally, they personally drove us to the airport, which was extremely kind.
Totally recommended

Cons:

The only annoyance is that the laundry room washing machine can only be activated via We Chat. However much people claim that foreigners can use the app, it is absolutely not so easy to find someone to "guarantee" your registration when you are just a tourist, so no, foreign tourists cannot really use WeChat or any other Chinese apps, and we faced similar little obstructions on a daily level. This laundry service was just one of them.

2025-08-04 via Nuitee
A
Alfred couple de
10
Pros:

Perfekt für eine Nacht vor dem Flug

2025-07-19 via Nuitee
T
Toshiya solo traveller jp
10
Exceptional
Pros:

kind staffs

very early morning , two women staffs booked taxi by amap software instead of me.

2025-05-07 via Nuitee
W
Wayne young couple ca
10
Exceptional
2025-04-27 via Nuitee
S
Sisareun family with young children ca
10
Exceptional
2025-04-19 via Nuitee
M
Muratoglu review category business travellers tr
7
Good
Cons:

There is no wardrobe or drawer in the room. No place to put your clother for weekly staying.
Breakfast is not continental.

2025-03-14 via Nuitee
G
G✨️ solo traveller gb
10
Exceptional
2025-01-24 via Nuitee
J
Jamyang
10
Pros:

Overall very good

2024-12-31 via Nuitee
M
Michael young couple de
10
Exceptional
Pros:

Very nice hotel. The personal was extremely helpful. Thank you very much for the incredible friendliness and service!

2024-09-18 via Nuitee
P
PUI CHI
10
Pros:

服务好,早餐美味

2024-08-23 via Nuitee
L
Leslie with friends sg
10
Will come back again when I'm in the area
Pros:

-clean nice smelling room and bathroom. Spacious
-water pressure is strong and hot
-pleasant and cheerful staffs from housekeeping and buffet breakfast
-special mention miss Anna from reception, who went extra mile when I needed help with
-also special mention to customer service agent Mr Xiju from booking.com China branch, who replied promptly, professionally and help to my queries
-nice buffet spread which includes beef noodles cooked on the spot
-nothing to pick negatively about this hotel
-how can I not choose to come back if I have the chance again?

Cons:

Nothing really

2024-08-07 via Nuitee
L
Laura family
8
Pros:

I felt like the hotel was nice and a good value, but the air conditioner didn't work as well as I would have liked. The shower was amazing and the bed pretty good for China. Be aware the airport shuttle doesn't start running until 8:30 in the morning!! We didn't try the breakfast buffet but they did send a packed breakfast with us for our early flight.

2024-06-21 via Nuitee