Grey House

Hotels
•
Independent
8 (2 reviews)
Samsa Sk. 20, Istanbul, Istanbul, 34130 , Istanbul , TR
90-5300394985

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Concierge service
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Water dispenser
See all facilities

Review Highlights

Pros:
Central location near major attractions
Good transport links and many nearby restaurants
Suitable for groups (multiple mini-apartments/rooms)
Helpful, friendly staff and manager
Comfortable beds and generally clean rooms
Some apartments spacious and bright
Quiet when windows/infissi are good
Small kitchenette available for simple meals
Cons:
Low ceilings and small bathrooms
Narrow stairs/corridor layout (though elevator exists)
Building is old; visible maintenance and aging fixtures
Construction noise from nearby sites; occasional loud work early
Broken or poorly functioning amenities (shower head, AC, outlets)
TV limited (non‑smart) and few channels
Kitchenette lacks utensils/hot water; limited equipment
Noisy elevator mechanism for some terrace rooms

Categories

Cleanliness
7.5
Basic cleaning reported as acceptable (towels changed, bed made); generally clean rooms in some reviews but some maintenance-related cleanliness concerns due to aging fixtures.
Service
9
Staff described as very helpful and a manager noted as very friendly; service is a clear positive in multiple reviews.
Location
9.5
Consistently praised for central location: within minutes of restaurants and main attractions (Blue Mosque, Hagia Sophia) with good transport links.
Room Quality
6.5
Multiple reports of low ceilings, small bathrooms, poor insulation, broken shower head/AC, old fixtures and narrow stairs; some apartments were spacious but there are notable maintenance issues.
Amenities
7
Small kitchenettes available but often lacking utensils and hot water; TV is basic (non‑smart); elevator noisy on some floors — amenities exist but are limited or partly faulty.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
7.5
Breakfast often unused or not emphasized; kitchenette allows simple self-catering but no full F&B service reported.
Overall Experience
9
Overall positive impression driven by excellent location and helpful staff; maintenance and room-quality issues temper the experience but many guests found the stay satisfactory, especially for group or location-focused visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 10:47

Property Description

Convenient Amenities
Make use of complimentary wireless internet access, concierge services, and a reception hall for your convenience.

24-Hour Room Service
Enjoy the luxury of 24-hour room service during your stay at Grey House.

Prime Location
A stay at Grey House places you in the heart of Istanbul, just a 15-minute walk from the iconic Grand Bazaar and Sultanahmet Square.

Book now for an unforgettable experience in Istanbul at Grey House!

Important information:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8
Based on 2 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
M
Melisa • couple • gb
6
2026-07-04 • via Nuitee
P
PIERRICK • couple • fr
1
Avoid the place. Don't go.
Pros:

Nothing but the location.

Cons:

Pretty much everything. The place is a sh*t hole. Noisy and disgusting. The most unfriendly hotel I have ever visited in my whole life (I am 50 and have visited 40 + countries). Avoid that place. Staff at reception was most unfriendly.

2026-07-03 • via Nuitee
P
Pamela • couple • fr
7
Bien
Pros:

L’hôtel est à côté de pas mal de commerces et restaurants

Cons:

La vue qui donnent sur une rue en ruine et l’eau de la douche (eau froide et sans débit)

2026-06-30 • via Nuitee
M
Marina • solo_traveller • fr
8
Pros:

Локация
Чистота
Персонал
Цена

2026-06-29 • via Nuitee
F
Fatih • solo_traveller • de
8
Pros:

Freundliche Personal

Cons:

Die Lage

2026-06-27 • via Nuitee
S
Széll • couple • hu
9
Pros:

Everything was great. We were provided with everything we needed, and if we needed further assistance, we could always ask at reception. The beds were comfortable, and the shower had good pressure with warm water. We were also pleasantly surprised to come back and find our room cleaned with fresh towels and bedsheets.

Unfortunately, we accidentally broke the showerhead chain, but the receptionist was very kind and handled it well. Overall, we had a very pleasant stay.

Cons:

It is only fair to note that the space is quite limited, and it took us about a day to adapt to it.

2026-06-27 • via Nuitee
H
Henry • family_with_children • fr
9
impeccable
Pros:

tres bien

2026-06-24 • via Nuitee
I
Ivan • extended_group • es
8
Nos ha gustado
Pros:

Aunque hay muchos bares y tiendas por la zona, el hotel está en una calle tranquila sin mucho ruido. Las habitaciones son muy amplias, cada uno con su baño, lo que es perfecto para un grupo de 6 personas.

2026-06-21 • via Nuitee
C
Constantinos • solo_traveller • cy
9
2026-06-21 • via Nuitee
B
Bučan • solo_traveller • me
7
2026-06-20 • via Nuitee
D
Daniel • solo_traveller • hu
10
2026-06-18 • via Nuitee
B
bounagui • extended_group • ma
10
adourable sejours
Pros:

le coin impeccable l hôtel très propre et calme les employeurs sont très sympat

2026-06-15 • via Nuitee
B
bogdan • couple • ro
8
Locație excelentă
Pros:

Locația
Aproape de centru /statii
Apartament mare confortabil
Foarte multe ferestre

Cons:

Zgomotul de pe stradă
Șantier ..de la ora 8 începeau să lucreze la o clădire din vecinătate
Lumina ambientală foarte slabă dar apartamentul foarte luminos ,multe ferestre compensează pe timp de zi

2026-06-14 • via Nuitee
A
Aygun • solo_traveller • az
10
Pros:

Спасибо большое за Всё
Очень хороший коллектив гостеприимный отзывчивые и условия чистота отлично подходит для отдыха

2026-06-11 • via Nuitee
M
Martin Guido • couple • ar
8
Pros:

La ubicación está muy bien! El staff siempre dispuesto a ayudar en lo que necesitemos.

2026-06-11 • via Nuitee
A
Ana-Maria • extended_group • ro
10
Pros:

Cazarea aceasta este aproape de obiective, transport in comun, magazine, restaurante si supermarketuri. Locul este curat, asternuturile proaspete, terasa de la ultimul etaj este un plus. Un loc bun in care sa te odihnesti dupa o zi plina prin oras.

Cons:

Camerele cu tavanul la un nivel cam jos pentru cineva cu o inaltime de peste 180. Datul cu capul in lustre era la ordinea zilei🤪

2026-06-10 • via Nuitee
S
shaid • solo_traveller • gb
9
Pros:

The staff was nice and friendly.

2026-06-09 • via Nuitee
M
Matthew • extended_group • gb
10
2026-05-29 • via Nuitee
M
Maria Elena • couple • es
9
Muy satisfecha
Pros:

La verdad que el amfitrión se porte muy bien, super agradable, hablaba bastante inglés y lo que me sorprendió nos dio una botella de agua sin ningún requisito. Si que es verdad que solo quiere que pagemos el apartamento con efectivo, pero él nos lo facilito todo para poder pagarlo. La ubicación es excelente, lo único que hay bastante cuesta, pero vale la pena porque es centrico.

Cons:

En la zona hay bastante cuestas, y por la noche da mucho que pensar, pero nada del otro mundo. Por lo demás todo perfecto.

2026-05-28 • via Nuitee
F
Federica • couple • it
8
Pros:

Personale disponibile e reception aperta h 24. Ci hanno dato la possibilità di lasciare i bagagli nella hall il che non è da sottovalutare. Dopo due giorni ci hanno pulito la stanza e ci hanno cambiato gli asciugamani. Stanza un po’ piccola ma fedele alle foto. Nonostante il cantiere di fronte alla struttura non abbiamo avvertito alcun rumore. Posizione abbastanza centrale.

2026-05-26 • via Nuitee