Graduate by Hilton Palo Alto

Hotels
9.2 (242 reviews)
488 University Avenue , Palo Alto , us
+1 650-843-9755

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Fun design
Cons:
Small rooms
Cleanliness issues
Noisy at night

Categories

Cleanliness
8.7
General issues with cleanliness noted, including dirty carpets and bad smells.
Service
9.67
Mixed reviews about staff attitude; some were helpful but others described as surly.
Location
10
Highly praised location with proximity to Stanford and local amenities.
Room Quality
8.21
Rooms described as tiny with some negative comments regarding decor and noise.
Amenities
9.16
Basic amenities provided but noted absence of a gym and poor coffee offerings.
Value for Money
9.19
Prices considered high for the quality of rooms and services.
Food and Beverage
8.65
Negative feedback regarding rooftop food quality and coffee in rooms.
Overall Experience
10
Overall positive impression despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Chic Accommodations and Vibrant Atmosphere

Prime Location: Located just 10 km from Shoreline Amphitheatre, Graduate Palo Alto offers a perfect blend of convenience and luxury.

Modern Comforts: Enjoy air-conditioned rooms with free WiFi, a restaurant, and a bar, ensuring a comfortable and enjoyable stay.

Exceptional Service: With a 24-hour front desk fluent in English and Spanish, our dedicated staff are always available to cater to your needs.

Experience the best of Palo Alto at Graduate Palo Alto. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

9.2
Based on 242 reviews
Cleanliness: 8.7
Service: 9.67
Location: 10
Room Quality: 8.21
Amenities: 9.16
Value for Money: 9.19
Food and Beverage: 8.65
Overall Experience: 10
O
Olivia • couple • at
8
Schönes Hotel, tolle Lage, gemütlich
Pros:

Tolles Design, Badezimmer, Rooftop

Cons:

Bett (bissi laut)

2026-07-19 • via Nuitee
R
Roland • couple • us
9
Lovely Stay in Palo Alto
Pros:

Great Location in Downtown Palo Alto and the staff was extremely friendly there

Cons:

Parking can be a challenge but they do offer Valet service

2026-07-12 • via Nuitee
H
Hector • couple • us
10
Very confortable and convenient location
Pros:

Very comfortable and convenient location

2026-07-11 • via Nuitee
H
Hector • couple • us
10
Very comfortable and great location
Pros:

Very comfortable and great location

2026-07-11 • via Nuitee
R
Rover Wanderer • family_with_children • bg
10
2026-06-10 • via Nuitee
S
Stephanie • couple • us
8
Great location in cute Palo Alto, but expensive for what you get and noisy rooms.
Pros:

The Graduate in Palo Alto lives up to the Graduate reputation with creative decor specific to the area. The staff are incredibly friendly. Location is amazing...you can walk right out the door to adorable downtown PA and be at any number of coffee shops, restaurants, etc. in just steps. Nice rooftop bar.

Cons:

The building is old. The bed really squeaked and felt uneven. The rooms are noisy....road noise was a problem. Street cleaners woke me up at 4am going through downtown PA. The bathroom vanity has no counter space really to put your things. A room not facing University probably would have been quieter. Breakfast available downstairs, but it is really pricey....

2026-06-09 • via Nuitee
S
Stanislav • solo_traveller • us
8
Pros:

Cosy atmosphere, accommodating staff, valet parking

Cons:

Smaller room, loud noises from the outside, the windows were old and only single pane

2026-06-05 • via Nuitee
Z
Zeinab • couple • us
10
Loved the hotel and staff.
Pros:

Loved it! Exceptional staff, cute and clean hotel. Central location. Would definitely book again.

2026-05-26 • via Nuitee
D
Daia • solo_traveller • ar
10
Pros:

Love the attention of the staff, she was really nice and helped me when I got there, location is amazing and the room was great, loved the decoration

2026-05-20 • via Nuitee
S
Seema • couple • us
8
2026-05-18 • via Nuitee
N
Napatsorn • solo_traveller • th
10
2026-05-18 • via Nuitee
M
Megan • family_with_children • us
10
2026-05-14 • via Nuitee
S
Sasha • couple • gb
8
2026-03-28 • via Nuitee
T
Tanja • solo_traveller • de
10
2026-03-27 • via Nuitee
K
KARIN • couple • us
8
2026-03-18 • via Nuitee
O
Oleksandr • couple • us
10
2026-02-23 • via Nuitee
J
Julieta • couple • ar
10
Pros:

Perfect location and lovely hotel in palo alto. The terrace is really nice as well.

2026-02-10 • via Nuitee
A
Aruzhan • extended_group • de
10
2026-01-22 • via Nuitee
K
Kirk • couple • us
3
Smallest room we ave ever stayed in for very high prices
Pros:

Location, common areas

Cons:

Bookings listed the room at 300 sq ft, but all of the rooms in this class we were told were 187 sq ft. Disabled rooms were a little over 200 sq feet. This is false advertising. We had about 3 ft in each direction beyond the bed. The hotel blamed Booking for the misinformation and could not provide a room any larger.

2025-12-07 • via Nuitee
C
Christian • solo_traveller • de
10
2025-11-25 • via Nuitee