Emerald Palm Courtyard Hotel

Hotels
10 (141 reviews)
Mkunazini Street , Zanzibar City , tz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Adult only
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
WiFi issues
Room renovation needed
Noise issues

Categories

Cleanliness
10
Some reviews mentioned cleanliness issues such as poorly renovated rooms.
Service
10
The staff was frequently praised for being warm and accommodating.
Location
10
The location was highlighted as central and convenient, although some navigation issues were noted.
Room Quality
10
Mixed reviews on room quality; some rooms are in need of renovation.
Amenities
10
WiFi issues mentioned and the absence of common areas.
Value for Money
10
Value perception is average with some amenities lacking.
Food and Beverage
10
Breakfast and quality of food were often praised.
Overall Experience
10
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:40

Property Description

Charming Accommodation in Zanzibar City

Convenient Location: Located just 600 meters from Stone Town Beach, Zanzi House offers easy access to popular attractions like Old Dispensary and St Joseph's Roman Catholic Cathedral.

Comfortable Stay: The air-conditioned rooms at this 3-star hotel are equipped with modern amenities including a kettle, ensuring a comfortable and relaxing stay for guests.

Great Facilities: With a 24-hour front desk, tour desk, and a terrace, Zanzi House provides convenience and assistance to make your stay in Zanzibar City memorable.

Book your stay at Zanzi House now for a delightful experience in Zanzibar City!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for US$16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 141 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Anne • family_with_children • ke
8
2026-03-03 • via Nuitee
E
Evangelia • solo_traveller • gr
7
Pros:

Ηταν σε πολυ κεντρικό σημείο της Stonetown. Το δωμάτιο ήταν πολύ ευρύχωρο και καθαρό. Το προσωπικό εξυπηρετικό και φιλικό. Το πρωινό ηταν τέλειο, επίσης.

Cons:

Δεν επιανε καλό σημα wifi στο δωμάτιο και επίσης την πρώτη ημέρα που συμβουλευτήκαμε την τοποθεσία που έχουν στο booking ήταν αδυνατο να το βρούμε. Ευτυχώς οι άνθρωποι στην πόλη ήταν πολύ φιλικοι και μας πήγε μια κοπέλα που γνωριζε καλά την πολη.

2026-02-11 • via Nuitee
R
Richard Andrew • couple • cy
8
Staff couldn’t do enough, very, very helpful and close to everything we wanted to see!
Pros:

Good location but if you want to get directions then search for Zanzibar house, recenter change of nem!

Cons:

Nothing really, a 3 pin plug location but provided a 2 pin hairdryer!

2026-02-11 • via Nuitee
S
Shaar • solo_traveller • de
1
Pros:

nichts

Cons:

ALLES

2026-02-10 • via Nuitee
D
doude • couple • fr
5
Pros:

Amabilité du personnel et architecture de l'hôtel .

Cons:

Salle de bain obscure compte tenu du mauvais éclairage ( ampoules et néon cassés et pas remplacés malgré notre demande).Peintures des chambres à refaire ( salpêtre et taches++).Pas de rangement et pas de mini réfrigérateur.

2026-02-09 • via Nuitee
C
Corinne • couple • cn
7
Lovely stay with friendly staff in a good location
Pros:

The hotel is in a 150 year old building, giving it true Stonetown character. Lovely interiors in the bedrooms, with complimentary dates and tea. Good breakfast served fresh to order in the courtyard outside. Hotel is within walking distance to key areas such as the Old Fort and the food market, and the city feels very safe to walk around in. Very friendly and helpful staff who went the extra mile to support us with earlier check in and arranging taxis.

Cons:

Given the building is old, there are small cracks/gaps around the windows which would allow insects/mosquitos in if you do not spray the room well (there is not mosquito mesh covering these)

2026-01-25 • via Nuitee
K
Katica • family_with_children • hu
8
Pros:

The breakfast is fine

Cons:

The athmosphere is good, easy walking distance to the market and the old town.

2026-01-23 • via Nuitee
C
Chauveau • solo_traveller • fr
6
Pros:

L’hôtel a été récemment rénové. Les chambres sont simples mais bien

Cons:

L’hôtel est introuvable, personne ne connaît, le point de géolocalisation sur booking est faux, le nom n’est pas le bon et le numéro de téléphone qu’ils m’ont donné pour les joindre était faux. On a mis énormément de temps à trouver

2026-01-23 • via Nuitee
A
Alicia • couple • fr
9
Pros:

Le personnel de l'établissement est très accueillant en particulier Elia qui nous a accueilli le 1 er jour.
La chambre est spacieuse et confortable.

2026-01-21 • via Nuitee
M
Mohamed • couple • tz
7
2026-01-21 • via Nuitee
N
Nur • couple • se
9
Pros:

The staff, service and location was amazing.

2026-01-14 • via Nuitee
U
Ulrich • couple • de
9
Pros:

Freundliches Personal. Sehr zentral. Ruhig. Gutes Zimmer. Sansibarischer Stil.

2026-01-06 • via Nuitee
H
Hawah • couple • ug
4
The hotel was disappointing but I loved my stay in Zanzibar
Pros:

The location of the hotel was ok.

Cons:

The breakfast was below my expectations and the hotel facilities were old

2026-01-03 • via Nuitee
N
Ndekia Shayo • couple • tz
8
Great stay
Pros:

Breakfast was perfect and location wasnt a problem to get there. Easy access to main road and a walking distance to Forodhani market and Zanzibar ferry

Cons:

There was a problem with the shower drainage system in room 14 and water was not flowing quickly resulting to standing on a pool of water during shower

2026-01-03 • via Nuitee
C
cinzia • extended_group • it
7
Pros:

Lo staff era gentilissimo e disponibile la colazione molto buona.

Cons:

Le camere sono da sistemare meglio, sono da rinnovare, gli infissi sono pieni di spifferi e la porta del bagno e dell' ingresso non chiudono bene e fanno molto rumore

2025-12-28 • via Nuitee
N
Nokwazi • couple • za
10
Pros:

Everything about the place was amazing

Cons:

All was perfect

2025-12-28 • via Nuitee
Y
Yan • extended_group • tz
5
Fair hotel. nothing good and nothing bad
Pros:

It was fair, nothing outstanding, nothing too good or too bad. So no any likes about the property

Cons:

There’s no WiFi and cell phone signal in the room.

Hotel staff member and other guests were speaking loudly outside the rooms after 10:00pm and early in the morning around 6:00pm

2025-12-28 • via Nuitee
A
Amos • couple • us
7
Emerald is quaint charming period archetexture hotel in the heart of stone town The warmth of the staff exceeds all el
Pros:

The staff very warm went above and beyond to accommodate special needs
Excellent breakfast!!
Good hot water and cold AC!!

Cons:

It was a little noisy
Maybe because xmas holiday
Ppl out late. But quitned down latee

Need to add hand towels instwad od just bath towels

Improve wifi reception please

2025-12-26 • via Nuitee
M
Margit • couple • de
8
Pros:

Ein sehr schönes altes traditionelles Haus
Die Zimmer im Erdgeschoss sind gross und fantasievoll gestaltet
Das Bad ist groß
Das Personal ist freundlich und hilfsbereit.

Cons:

Leider gab es keinen Safe und keinen Kühlschrank

2025-12-26 • via Nuitee
R
Raghda • solo_traveller • eg
10
2025-12-24 • via Nuitee