The Park Celebration

Hotel is a decent place for stay, and the rooms being of good size !
We had lost our AirPods in the hotel room , we didn’t realise this till later in the day , we talked to the hotel staff , and through Ms. Kinjal they were found in perfect condition and returned to us !

For a one night stay, i had to change the rooms two times that makes it three rooms in a night. And i am not very particular about the details. I have stayed at street side lodges and been happy. If a hotel lives upto its own promise, its good enough for me.

The thing that irked me the most is the Nonchalant attitude of the staff. I write this review to make people alert to not choose a hotel by frontal appearance alone.

I was very much looking forward for this stay as the photos looked very good and OYO even said "sanitised b4 your eyes". After checking in, i felt, leave alone "b4 my eyes", they might not be sanitising it even behind my back.

First, Room no-304 :

1) there was a mouse running around the room. (Could not take a video. It did not make an appearance as long as i took a video)
2) There were insects on the bed.
3) The bathroom was not cleaned (evidence- the water from the previous usage was all over the bathroom floor. The previous soap remnants in the soap dish and by the wash basin)

The bathroom ceiling has a big opening, thru which u can see the internals of the building and all the plumbing connections.

Cigarette smoke coming into the bathroom from somewhere (the bathroom is not facing the outer world, it is facing the floor corridor)

I asked for a room change.
Got a Room No - 206

1) the commode (water closet). When u flush, all that water leaks into the bathroom  instead of going into the drain plumbing system. (Mind you, this is not the fresh water from the tank of the commode. It is the water which i flushed, the dirty water)

2) paint peeling off from walls. This is not a big issue actually. But why i had to mention it ? If you are trying to portray yourself as a high class star hotel, you better start taking care of the facility, else dont bother marketing yourself as one.

Again room change.
Now room 208-
1) bathroom not cleaned. (Evidence- presence of a used ointment and soap remnants)

One thing they do- clean the main bedroom. Do the sheets. Roll up a blanket and keep it in the closet. Throw a soap for u in the bathroom.

So, if they are not even cleaning the bathroom, where does the question of SANITISING raise from, leave alone "before my eyes"

The reception staff were not wearing a mask. Even while speaking to guests.

Their response when i told them about the mouse - "none. No response" they just went on with their duty. Non-chalant behaviour.

The things that showed that they did not even care to provide /clean / maintain their own facilities:
a) one room did not have a bucket and a mug. I thought, some hotels do not provide. Its ok.
b) the second room had both
c) the third room had a bucket, did not have a mug.
d) in two rooms, the hand shower wall bracket was broken.
e) one room, the head shower was leaking all over the place
f) Bird Droppings on the window of 304.

While waiting for my dinner, I really wanted to say in the review "food is 5 star. Very good" but alas, horrible food as well. But the guy who delivered the food (i think, mr abhishek maheswari) very nice guy, very well mannered.

(They do not have a restaurant. U can order and they will deliver it to ur room (not saying as a complaint. This is just for information))

This is just a street side lodge in the garb of a high class hotel. Do not be fooled by the frontal appearance. They are least bothered about you