Mercure Living Putrajaya

Hotels
Mercure
8.8 (1992 reviews)
Block A, Menara Shaftsbury Jalan Alamanda, Putrajaya , Putrajaya , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Underperforming gym

Categories

Cleanliness
7.19
Issues with cleanliness including a bad smell and used towel noted in the review.
Service
9.66
Friendly staff that cared for all needs and made guests feel at home.
Location
9.7
Convenient location with access to food and shopping via a walkway.
Room Quality
9.15
Spacious and well-furnished with a comfortable bed and good amenities.
Amenities
8.18
Mixed reviews with gym facilities not functioning properly; swimming pool crowded.
Value for Money
8.64
Pricing is reasonable, but execution falls short in some areas.
Food and Beverage
8.69
Quality food noted, but limited beverage options explored.
Overall Experience
9.16
Overall experience is positive, but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:18

Property Description

Luxurious Accommodations
Experience a blend of comfort and style in our air-conditioned rooms equipped with modern amenities and elegant decor. Relax in style with a flat-screen TV, safety deposit box, and luxurious bathroom features.

Top-Notch Facilities
Indulge in our outdoor pool, fitness centre, and sauna while enjoying the lush garden surroundings. Unwind and rejuvenate during your stay at Mercure Living Putrajaya.

Convenient Location
Explore nearby attractions like District 21 IOI City and IOI City Mall, both just a short distance away. With easy access to key destinations, Mercure Living Putrajaya is the perfect choice for your next getaway.

To book your luxurious stay at Mercure Living Putrajaya, visit our website or contact our 24-hour front desk today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1992 reviews
Cleanliness: 7.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
A
ASFIZAH solo_traveller my
10
Pros:

The location, the apartment, the fasilities

2026-05-09 via Nuitee
S
Sarimah solo_traveller my
8
2026-05-07 via Nuitee
N
NORAINI couple my
9
2026-05-03 via Nuitee
N
Nordin solo_traveller my
7
2026-05-03 via Nuitee
N
Nurfaizal family_with_children my
10
Pros:

Good!

2026-05-01 via Nuitee
N
Nurfaizal family_with_children my
10
Pros:

Good facilities

2026-05-01 via Nuitee
F
FAIZAH couple my
8
2026-04-30 via Nuitee
M
Maznah extended_group my
8
Love
Pros:

Excellent

Cons:

Excellent

2026-04-29 via Nuitee
A
azlin afzan solo_traveller my
9
Pros:

The location is in the centre of Putrayaja, apartment is clean but there is no knife provided. All in all, i had a good stay

Cons:

none

2026-04-28 via Nuitee
A
Azizul extended_group my
7
2026-04-26 via Nuitee
L
Louise couple sg
9
For the purpose of staying in Putrajaya’s, this location serves me well. The staff were very friendly and accommodating.
Pros:

Very well managed and clean

Cons:

The TV connection is unstable, hence it was interrupted half way while watching.

2026-04-26 via Nuitee
J
Jozydo solo_traveller de
6
Kein 5 Sterne Hotel
Pros:

Das Appartement ist sehr groß und das Personal sehr freundlich.

Diverse sehr gute Supermärkte in der Nähe und die Mall ist fußläufig erreichbar.

Cons:

Dies ist definitiv kein 5 Sterne Hotel! Die Sauberkeit ist überall mangelhaft. Keine Seifen in den Hoteltoiletten, Haare in der Dusche im Appartement, Staub auf dem Bettkopf.

Das Frühstück war in Ordnung. Die Teller teilweise schmierig. Zu viel ist auch nicht gut. Es stehen lauter eingelegte Lebensmittel mit unterschiedlichen deckeln Rum die sehr ecklig aussehen.die Deko am Frühstück ist ebenfalls schmierig.

Der Poolbereich ist nicht einladend. Es riecht nach Fritierfett vom MC Donalds, betonwüste,keine Schirme und nur eine Handvoll liegen. Pralle Sonne den ganzen Tag ohne Schutz.

Ist irgendwie nur für Geschäftsleute und sehr unpersönlich.das Hotel ist in einer Mall und man muss in die Mall zum Frühstücken.

2026-04-25 via Nuitee
A
Ainul Kamar extended_group my
9
Easy to find food
Pros:

Cosy

Cons:

None

2026-04-24 via Nuitee
M
Ming solo_traveller au
9
2026-04-22 via Nuitee
N
Niouma couple fr
7
Pros:

Emplacement, taille de la chambre

Cons:

Pour le prix, certains endroits notamment la salle de bain n’était pas propre, moisissures etc..

2026-04-18 via Nuitee
M
Mohammed couple sa
8
Very good clean and close to alamanda mall
Pros:

Very good

Cons:

Everything good

2026-04-17 via Nuitee
H
HAFIZUDDIN family_with_children my
10
2026-04-13 via Nuitee
R
Rosli couple sg
8
Stay is short but have no problem while staying
Pros:

Comfort

Cons:

Nil

2026-04-13 via Nuitee
C
Carysi couple my
10
2026-04-10 via Nuitee
B
becranch family_with_children my
7
Great location. Front desk staff not very helpful. No first aid kit.
Pros:

The location is very convenient if you have activities surrounding Putrajaya and it's also attached to a mall. So it's convenient if you need a quick bite or shop.

Cons:

The reception staff are not super helpful. The bellboy is very good though.

We had an accident during our stay which requires the usage of a bandage, went to the reception to request for a first aid kit, and was informed that the hotel DOES NOT HAVE ANY FIRST AID KIT at side. Which I think was a bit odd.

Thankfully they had wheelchairs for us to use and basically wheeled the injured person to a clinic.

2026-04-09 via Nuitee