Mercure Living Putrajaya

Hotels
Mercure
8.8 (1955 reviews)
Block A, Menara Shaftsbury Jalan Alamanda, Putrajaya , Putrajaya , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Underperforming gym

Categories

Cleanliness
7.19
Issues with cleanliness including a bad smell and used towel noted in the review.
Service
9.66
Friendly staff that cared for all needs and made guests feel at home.
Location
9.7
Convenient location with access to food and shopping via a walkway.
Room Quality
9.15
Spacious and well-furnished with a comfortable bed and good amenities.
Amenities
8.18
Mixed reviews with gym facilities not functioning properly; swimming pool crowded.
Value for Money
8.64
Pricing is reasonable, but execution falls short in some areas.
Food and Beverage
8.69
Quality food noted, but limited beverage options explored.
Overall Experience
9.16
Overall experience is positive, but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:18

Property Description

Luxurious Accommodations
Experience a blend of comfort and style in our air-conditioned rooms equipped with modern amenities and elegant decor. Relax in style with a flat-screen TV, safety deposit box, and luxurious bathroom features.

Top-Notch Facilities
Indulge in our outdoor pool, fitness centre, and sauna while enjoying the lush garden surroundings. Unwind and rejuvenate during your stay at Mercure Living Putrajaya.

Convenient Location
Explore nearby attractions like District 21 IOI City and IOI City Mall, both just a short distance away. With easy access to key destinations, Mercure Living Putrajaya is the perfect choice for your next getaway.

To book your luxurious stay at Mercure Living Putrajaya, visit our website or contact our 24-hour front desk today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1955 reviews
Cleanliness: 7.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
A
Azlina extended_group my
9
Excellent place to stay with family
Pros:

Easy access to restaurant and shopping complex nearby .. the hotel is clean and if you come with family, it is a convenient place to stay.

2026-03-04 via Nuitee
H
Huyen family_with_children au
1
Pros:

The location and staff are friendly

Cons:

The room stinks and was not clean. The utensils were dirty. We paid $200 for the night and it’s a 5 star hotel but it did not feel like a 5 star hotel. I would not recommend this. Also, the aircons were not working they were clogged up with dust.

2026-03-04 via Nuitee
R
Rozalina family_with_children my
9
Great enjoyable stay everytime
Pros:

Everything - this is my second time here. So, that tells everything.

Cons:

Nothing.

2026-03-01 via Nuitee
C
CaHaya family_with_children my
10
If you’re visiting Putrajaya, this is definitely a place worth staying. I’ve stayed here three times
Cons:

Nope..

2026-03-01 via Nuitee
Y
Yusmawati couple my
10
2026-02-26 via Nuitee
K
Kamariah nor family_with_children my
9
Pros:

lokasi yang strategik bagi kami sekeluarga. Mempunyai kemudahan parkir yg bagus serta berhampiran dengan tpt shopping.

Cons:

kemudahan untuk keluar (dari tpt parkir) mengalami masalah. Saya rasa ianya rosak or tidak dapat membaca nombor pendaftaran kenderaan saya.

2026-02-23 via Nuitee
A
afiq extended_group my
9
Pros:

Nice place for holiday

Cons:

The toilet not really clean, smell not good

2026-02-22 via Nuitee
N
Nor Hanani extended_group my
9
2026-02-13 via Nuitee
V
Vimal family_with_children gb
10
Best place to stay with family in Putrajaya
Pros:

Good breakfast.
Centrally located.
Very close to the mall Alamanda.
Helpful staff!

Cons:

None!

2026-02-12 via Nuitee
A
AINA MARDHIAH couple my
10
Great and feels like home
Pros:

Very spacious, full equip with all the electronic machine especially washing machine with dryer. Walking distance with Alamanda Putrajaya Mall. Got Sukiya at Shaftbury. Feel like home. Never disspointed.

Cons:

None. All good.

2026-02-12 via Nuitee
A
Ayesha family_with_children au
8
Comfortable but need to improve cleaning standards
Pros:

Spacious rooms

Cons:

Toilets were not properly cleaned

2026-02-11 via Nuitee
M
Mohd Nur Azmi family_with_children my
10
2026-02-11 via Nuitee
N
Nor Hazami family_with_children my
10
Pros:

Swimming pool, the room very clean. Comfortable and i satisfy

Cons:

-

2026-02-09 via Nuitee
N
Neil extended_group gb
9
2026-02-08 via Nuitee
S
SRI DEWI couple my
10
Worth the money and stay. Tqvm Mecure🌹
Pros:

Very clean and convenient

2026-01-30 via Nuitee
M
Mohd Noh couple my
7
Pros:

Bit smelly, probably water not proper drainage outlet.

Cons:

Unit 2801 not feel confertable because feel bad aura. Hunted but we manage it.

2026-01-30 via Nuitee
H
Haniza couple my
10
2026-01-28 via Nuitee
H
Husam family_with_children sa
7
2026-01-27 via Nuitee
I
ieja family_with_children my
9
Pros:

the bed, air conditioning..view

Cons:

i just dont know how to use the washing machine..haha..n the water heater take time to get hot, water pressure not so fast otherwise ok.

2026-01-26 via Nuitee
O
OMAYMA extended_group my
8
Pros:

the breakfast & location also room

2026-01-26 via Nuitee