Sonder Ida

Hotels
Sonder
9.2 (184 reviews)
250 East McKinley Street , Phoenix , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Comfy beds
100% self-service check-in
Modern apartment
Cons:
Thin walls
Limited parking availability
Noisy surroundings
Lack of facilities

Categories

Cleanliness
7.2
Most guests commented positively on the cleanliness of the apartments.
Service
5.4
Mixed feedback on service quality, with some complaints about customer support and availability.
Location
8.5
Highly praised location with convenient access to amenities and attractions.
Room Quality
6.7
Guests appreciated the modern design and comfort of the rooms, but some highlighted noise issues.
Amenities
6
Mixed reviews on amenities, with some guests appreciating the self-check-in feature and others noting the lack of certain facilities.
Value for Money
5.2
Varied opinions on the value for money, with some guests feeling it was overpriced for the services offered.
Food and Beverage
7.3
Overall positive feedback on food and beverage services, with a focus on convenience and availability.
Overall Experience
6.2
Mixed reviews on the overall experience, with some guests having positive experiences while others faced issues with noise and lack of support.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 04:23

Property Description

Luxurious Accommodation in the Heart of Phoenix

Modern Amenities: Sonder Ida offers free WiFi and fully equipped kitchens in every unit, complete with a dishwasher, oven, and microwave.

Comfortable Living: Each air-conditioned unit comes with a flat-screen TV, plush bed linen, and towels. Guests can also enjoy the convenience of a toaster, fridge, stovetop, coffee machine, and kettle.

Prime Location: Situated just minutes away from popular attractions like Copper Square, Phoenix Convention Center, and Chase Field, Sonder Ida provides easy access to the best of Phoenix.

Experience the perfect blend of comfort and convenience at Sonder Ida. Book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder Ida in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government-issued photo ID. Guests will receive check-in details from property management three days prior to arrival. Please note: the layout, furniture, and decor of your space may vary from these photos. There is no cable. We have provided a Roku and HDMI cord for streaming. The upstairs bedroom in the Two-Bedroom Suite opens onto the stairs without a door. This building is prone to noise from a nearby nightclub. There is no private parking. Paid parking options can be found nearby.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 184 reviews
Cleanliness: 7.2
Service: 5.4
Location: 8.5
Room Quality: 6.7
Amenities: 6
Value for Money: 5.2
Food and Beverage: 7.3
Overall Experience: 6.2
A
Anna extended_group at
10
Pros:

sehr komfortabele unterkunft, gute küchenauastattung

Cons:

/

2025-09-09 via Nuitee
J
Jule couple de
9
Pros:

Super leicht zu finden, moderne Ausstattung - viel Platz und vor allem alles klimatisiert bei der Hitze :)

2025-08-09 via Nuitee
D
Daron couple us
10
2025-07-28 via Nuitee
couple us
1
Needs to be more clean
Pros:

Location

Cons:

Dirty

2025-07-18 via Nuitee
J
Jason family_with_children us
10
2025-07-10 via Nuitee
V
Vernda
10
Pros:

Wonderful apartment, seamless and simple check in and out, secure building. Clean

2025-06-30 via Nuitee
A
Abigail family
10
Pros:

Beautiful, clean , and spacious! Responsive staff as well

2025-06-26 via Nuitee
T
Tracey group ca
10
Very nice apartment. Secure and safe for the guests
Pros:

The place was modern and well laid out. Great location

Cons:

I wish we had known it was a sea can container.

2025-06-22 via Nuitee
H
Harleigh young couple us
9
Overall for the pricing and location I’d still give it a rather good scoring!
Pros:

It was very close to the convention center! Once I was able to find parking it was pretty easy to get around.

Cons:

The walls are very thin. Like you can definitely hear every conversation the people near you are having. The location was good but the initial finding parking was a nightmare. That was more on all the events happening the first night we were there, but still something to be aware of.

2025-06-19 via Nuitee
A
Alyssa family_with_children
10
Pros:

The apartment itself is nice and has many of the items you would want to cook. They did include some usual items like coffee, teas, shampoo/conditioner, and soap. I can confirm it can get loud around the premise, mostly drunk people walking by or cars speeding by. I would not recommend this location for a light sleeper. I throughly enjoyed my stay though and would stay again.

2025-06-19 via Nuitee
H
Harald solo traveller at
10
Exceptional
2025-06-18 via Nuitee
S
Samantha young couple us
10
Unique and fun
Pros:

In a very nice area with a lot of stuff in walking distance

Cons:

It’s not that I didn’t like it, but I wasn’t prepared for the shipping container

2025-06-16 via Nuitee
T
Taylor partner
6
Pros:

Will not stay at the property in the future due to no parking. Overall place was nice

2025-06-09 via Nuitee
D
David review category business travellers us
10
Amazing value and convenience! I would do this for every work trip if I could!
Pros:

Love the 100% self-service checkin!

Cons:

Nothing. It was awesome!

2025-06-05 via Nuitee
L
Lukenolan group ae
8
Very good
2025-05-30 via Nuitee
G
Gabriel
4
Pros:

The property was nice, but the bar next to the hotel played loud music until 1 or 2 AM every night. I couldn't rest well during my entire stay.

2025-05-28 via Nuitee
W
Wilfred with friends us
1
Bad
Pros:

Air conditioner

Cons:

Location, no help, poor customer service, constant excuses

2025-05-26 via Nuitee
V
Vianey solo traveller us
10
Exceptional
2025-05-20 via Nuitee
J
Jerrod
8
Nice room, some negatives
Pros:

Room was really nice, unfortunately there is no parking so you have to find parking on the street. It's very noisy late at night also.

2025-05-16 via Nuitee
J
Johnson review category business travellers us
10
Exceptional
2025-05-15 via Nuitee