Cofresi Hills Residence

Hotels
Independent
9 (22 reviews)
Cofresi Main Street at Ocean World Park, Puerto Plata, Puerto Plata Province, 57000 , Puerto Plata , DO

Facilities

Fitness facilities
Health or beauty spa nearby
Free beach shuttle
Nightclub
Free beach club nearby
Boat tours on site
Free WiFi
Terrace
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Modern design
Amazing views
Cons:
Cleanliness issues
Limited parking space

Categories

Cleanliness
7.75
Multiple issues mentioned regarding cleanliness and maintenance, including hair left in the bathroom and dirty elevators.
Service
9.75
Standard service quality expected for a hotel of this rating.
Location
9.25
Amazing views and a generally nice setting contribute positively to the location rating.
Room Quality
8.75
While the rooms have modern features, the cleanliness issues detract slightly from the rating.
Amenities
9.25
Amenities are generally good, with modern elements enhancing the experience.
Value for Money
9.25
Justified considering the overall positive aspects, despite some cleanliness issues.
Food and Beverage
9.25
No specific mentions, but standard for the category at a resort level.
Overall Experience
8.75
Generally positive experience but impacted by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:56

Property Description

Outdoor Swimming Pools and Recreational Amenities
Enjoy 2 outdoor swimming pools, a nightclub, and a fitness center at our Mediterranean hotel.

Complimentary Amenities and Shuttle Service
Benefit from free wireless internet, concierge services, and a communal living room. Take the complimentary beach shuttle for easy access to the surf and sand.

Individually Decorated Guestrooms with Modern Amenities
Relax in one of our 10 guestrooms with kitchenettes and Tempur-Pedic beds. Stay entertained with 65-inch LED TVs and enjoy daily housekeeping services.

Enjoy a luxurious stay at Cofresi Hills Residence. Book now to experience a blend of comfort and convenience.

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 22 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 8.75
F
FRANKLYN
10
Pros:

It was nice and quiet. Good place for resting

2025-10-07 via Nuitee
J
joel family
10
Pros:

I like everything about cofresi

2025-08-15 via Nuitee
J
Jose family
4
Pros:

Very Nice Resort/Hotel as for being modern and amazing views but maintenance and cleanliness was overwhelming with horrible smell once you open door rooms, hair left in bathroom from previous guests, elevators glass dirty, and limited parking space.

2025-07-30 via Nuitee
R
Rosario
10
Pros:

Nice place

2025-07-06 via Nuitee
J
joel family_with_children
10
Pros:

Everything

2025-06-26 via Nuitee
D
Diana family
8
Pros:

Great area building just needs TLC, cleaning could be much better but not dirty? Would return and recommend

2025-06-15 via Nuitee
S
Soufiane
10
Quiet and family, friendly please
Pros:

Excellent place everything was perfect except two things.1- The shower’s water pressure is very bad.
2- the Fridge was too small for a 2 bedroom apartment

2025-05-26 via Nuitee
M
man
10
Pros:

I would stay there again

2025-05-22 via Nuitee
T
Thierry
10
Pros:

Loved it !!!

2025-05-15 via Nuitee
M
man
10
Pros:

Nice place. I wooukd stay here again

2025-04-24 via Nuitee
G
Gerard family
10
Pros:

Amazing property! I’ll be back again.

2025-03-19 via Nuitee
N
Nevine
10
Pros:

A real gem.

2025-03-04 via Nuitee
H
Hector
10
Pros:

Property Was Well Kepted , Real Clean, Quiet, Host Was Awesome, Beautiful View.

2025-02-25 via Nuitee
V
Verified traveler
2
Raw sewage and mold smells, don’t take a chance!
Pros:

Numerous rooms smell of raw sewage, mold, and extreme-smelling cleaning products. Under no circumstances should you take a chance staying there.

There are other, positive details of the place, but they are overshadowed by the fact that it was misengineered; the waste lines stink and there is not adequate ventilation. The building is attached to a side of rock and the rooms are water damaged.

The only decent beach in the area is Playa Dorada (a 30 minute cab from Cofresi), all others are soiled by litter both in and out of the water. The area in walking distance does not have many decent dining or nightlife. The property is guarded closely by men with shotguns at a checkpoint.

The only bright spot is the people. Merlin, Belize, and the kitchen staff do their utmost. Unfortunately, this is a property that is based on a bait and switch. Pretty pictures, pretty views, but when you get to your room, there is a very good chance you will be sleeping with the stench of raw sewage.

Let me experience be a lesson to you! Don’t take a chance on this place!

2025-02-23 via Nuitee
D
Diego
10
Pros:

MARLIN and Leo and bar attendant were amazing. They took care of us. Helped us with all my requests. My plane got delayed twice, but they helped with all my concerns too. I would give more stars if I could, and definitely going back again

2025-02-19 via Nuitee
H
Hannah
10
Pros:

Excellent check in and the sweetest staff

2025-02-15 via Nuitee
T
Trent
10
Pros:

Awesome room

2025-02-08 via Nuitee
A
Avory
10
Great place! Great people!
Pros:

Stayed there one night. Loved the room and view. Felt very safe. It is right next to ocean world if the kids what to go to the water park. Merlin is amazing. She was super helpful, great communicator, and she helped arrange a taxi to pick us up. Very safe and pleasant.

2025-01-09 via Nuitee
Y
Yuliana family
8
Pros:

From the very beginning of our arrival, Merlin was exceptionally attentive. Although our trip started on a rocky note due to an overbooking issue at our original destination (which led us to find this place as a quick alternative), Merlin and her staff, including Mr. Belice, went above and beyond to make us feel welcome. They took the time to provide all the information we needed, ensuring we were well cared for throughout our stay.

The property itself is beautiful, with a warm and inviting atmosphere, but what truly makes it special is the staff. Merlin and Belice genuinely make you feel at home with their kindness and professionalism. Their dedication truly stands out.

However, I do need to point out a few things. The beach near the property wasn’t very clean—there was a lot of seaweed and some garbage around the area. It’s worth mentioning that this beach is not part of Cofresi Hills Residence, as it falls under the town’s jurisdiction. If the local mayor happens to read this, I sincerely hope they address these issues because the beach and surrounding area have the potential to be magical with a little care and attention. Additionally, the streets around the property have several potholes that could use fixing.

As for the residence itself, there are a couple of areas for improvement. The kitchen could be better equipped with a microwave, more pots and pans, and a full-size refrigerator to allow guests to prepare or warm up their own meals.

2025-01-04 via Nuitee
P
phily family
10
Pros:

Lovely apartment

2024-08-18 via Nuitee