Candeo Hotels Utsunomiya

Hotels
•
Candeo Hotels
8.6 (2066 reviews)
Miyamirai 1-1 , Utsunomiya , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Bar
Sauna
Spa/wellness center
Open-air bath
See all facilities

Review Highlights

Pros:
Convenient location
Hot spring facilities
Spacious and clean rooms
Reasonable price for quality
Cons:
Cleanliness issues
Inconsistent service
Breakfast variety

Categories

Cleanliness
7.66
There were mentions of cleanliness issues, such as hair found and inadequate room cleaning.
Service
9.13
Standard quality for this hotel tier but some inconsistent experiences reported.
Location
9.17
Repeatedly mentioned as a strong point, conveniently located near transport.
Room Quality
8.62
Rooms were noted as spacious and comfortable.
Amenities
8.65
Onsen and spa facilities highly praised, but some complaints regarding bath towels.
Value for Money
8.71
General acknowledgment of quality relative to pricing, felt reasonable.
Food and Beverage
8.16
Breakfast received mixed reviews, with some praising variety and others noting shortcomings.
Overall Experience
8.73
Overall satisfaction reported across many reviews despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:25

Property Description

Luxurious 4-Star Accommodation
Located in Utsunomiya, Candeo Hotel offers upscale lodging near major attractions. Guests can unwind at the spa and wellness centre, enjoy the sauna, and benefit from the 24-hour front desk service.

Comfortable and Well-Equipped Rooms
Each room features modern amenities including a desk, flat-screen TV, and a private bathroom. Guests can expect a restful stay with quality bed linens and towels provided. Additionally, all rooms come with a convenient fridge.

Convenient Location and Nearby Attractions
Situated close to Utsunomiya Station and Utsunomiya Futaarayama-jinja Shrine, the hotel offers easy access to key landmarks. Explore Nikko Toshogu Shrine and Rinno-ji Temple, both located just 40 km away.

Ready to experience luxury and convenience at Candeo Hotel Utsunomiya? Book your stay now for an unforgettable getaway.

Important information:

Please note that maintenance work of the men's sauna only will be carried out from 24/10/2025, 11:00 to 25/10/2025, 16:00.

Please note that maintenance work of the men's large public bath including sauna will be carried out on 25/10/2025, from 09:00 to 16:00.

Please note that maintenance work of the women's sauna only will be carried out from 24/10/2025, 11:00 to 26/10/2025, 16:00.

Please note that maintenance work of the women's large public bath including sauna will be carried on 26/10/2025, from 09:00 to 16:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2066 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.71
Food and Beverage: 8.16
Overall Experience: 8.73
Y
Yuko • couple • jp
6
アクセスが良いだけです。
Pros:

アクセス

Cons:

スリッパが使い回しで消毒済みの札もなく、とても不快でした。

2026-10-24 • via Nuitee
Y
Yoshinari • solo_traveller • au
10
2026-10-24 • via Nuitee
S
Shashi • solo_traveller • us
10
2026-10-22 • via Nuitee
A
Ai • couple • jp
8
2026-10-21 • via Nuitee
L
Logan • extended_group • us
10
2026-10-19 • via Nuitee
A
AiN. • extended_group • sg
10
Pros:

Staff more than willing to provide services and helped so much when we wanted to deliver our luggage to the next accommodation. Room big enough for 3 people comfortably even though it lists as twin bed and a sofa bed.

2026-10-19 • via Nuitee
T
Takatsugu • family_with_children • jp
8
2026-10-18 • via Nuitee
M
Maria • couple • au
8
Lovely stay. Would stay again.
Pros:

Nice big room. Staff were great. Convenient to train station

Cons:

N/A

2026-10-16 • via Nuitee
L
Lisa • couple • au
8
2026-10-15 • via Nuitee
E
Edward • solo_traveller • gb
10
2026-10-15 • via Nuitee
M
Masaharu • couple • jp
5
2026-10-15 • via Nuitee
J
John • couple • fr
9
2026-10-14 • via Nuitee
N
Neil • solo_traveller • au
8
Comfortable, clean and convenient.
Pros:

The location was very convenient to the station and restaurants.

Cons:

Whilst the laundry system was good, the dryers were not very affective, which meant nay cycles to get clothes dry.
Also, I think the hotel is missing a great opportunity to open a proper bar upstairs, which great views. I think it would be very popular for guest and passing trade.

2026-10-14 • via Nuitee
郭 • extended_group • tw
10
下次還會再入住,也會推薦給要來宇都宮的朋友!
Pros:

Sky spa實在太棒了!
距離車站拖行李不用搬上搬下,真的是旅行者的一大福音。旁邊連結超市,餐飲街也是很大的賣點。
重點是住宿環境品質也很好,在日本也算是空間相對很大了,還有臥榻真的是棒到不行,坐在臥榻上看著窗外一覽無遺的街景很愜意。

Cons:

早餐的品項相對較少,不過每一道料理都很美味。

2026-10-12 • via Nuitee
M
MIKA • couple • jp
9
快適でした
Pros:

駅から連絡通路で直結
フロントの方も丁寧
大浴場もすごく気持ち良かった
部屋からの眺めも良い ベンチ?ソファ?が使い勝手良し
枕も良かった

Cons:

部屋のお風呂のシャンプー容器、トイレウォシュレットのノズル、大浴場のトイレの引き戸の桟
の清掃が出来ていない所がありました

2026-10-12 • via Nuitee
T
Tomohiro • solo_traveller • jp
9
Pros:

駅直結、コンベンションセンター直結、コンビニあり、風呂最高❗️

2026-10-10 • via Nuitee
R
Rebekah • solo_traveller • us
10
2026-10-10 • via Nuitee
K
keiko • solo_traveller • jp
9
2026-10-09 • via Nuitee
K
KUWASHIMA • couple • jp
8
Pros:

風呂

Cons:

サウナのオートロウリュウが始まると息できないくらい暑い

2026-10-07 • via Nuitee
M
MANO • extended_group • jp
10
Pros:

駅近で綺麗

2026-10-07 • via Nuitee