Hotel Indigo - Exeter by IHG

Hotels
•
Hotel Indigo
8.6 (3472 reviews)
3 Catherine Street , Exeter , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.6
Based on 3472 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
A
amelie • solo_traveller • gb
10
2026-09-18 • via Nuitee
E
Emma • couple • gb
4
Disappointed
Pros:

The bathroom had mould in the shower, and the tiles were dirty (either mould spots or dirt on all of them). There was no extraction in the bathroom. Also the paint needs to be redone on the wall of the bathroom next to the mirror you could move in the bathroom and the mirror in the bedroom. Bathroom door damaged by water at the bottom.
Breakfast uninspiring.

Cons:

Central and very convenient. When I stayed there 4 years ago lovely.

2026-09-17 • via Nuitee
F
felix • couple • ch
3
Awful
Pros:

Breakfast was very nice and the breakfast personnel was also very nice.

Cons:

Most things. If you are not aware there is no access or parking for a car anywhere close. The staff were not helpful when we arrived. The rooms were sub par with only high located windows that were on top of it, frosted. The rooms were not clean with pins and other items on the floors. Our rooms were close to a pub/disco that there was no sound insulation to block out.

2026-09-16 • via Nuitee
S
Sam • couple • gb
9
Amazing
Pros:

Beautiful Room, Comfy bed, Large shower, Loved having that we could have breakfast in the room. Perfect location and value for money

2026-09-12 • via Nuitee
D
David • couple • gb
9
2026-09-10 • via Nuitee
S
Stephen • couple • gb
9
excellent
Pros:

breakfast good, location excellent

Cons:

quality of soaps etc & unable to turn down the air conditioning

2026-09-09 • via Nuitee
L
Lucrecia • couple • gb
10
2026-09-08 • via Nuitee
P
Paul • solo_traveller • gb
10
We really enjoyed our stay the staff were excellent and we would recommend this hotel to anyone.
Pros:

Everything could not fault anything the location was perfect everything you needed. Both the restaurant and cocktail bar were excellent and the view from the terrace of the cocktail bar was a beautiful view of the cathedral.

Cons:

Nothing

2026-09-08 • via Nuitee
J
Jessica • couple • gb
9
Great location, perfect room
Pros:

Great room, we had a balcony and lovely view over the Catherdral and city rooftops. Roof top bar is excellant

Cons:

We had booked for DBB, Went down for dinner to then wait 45 minutes with a menu. We were informed two people were off that night with sickness leaving the one poor waiter to do it all: bar, taking orders, serving food. We ended up leaving and going somewhere else.

2026-09-07 • via Nuitee
S
Sumi • solo_traveller • gb
8
Pros:

The bedroom and bathroom were very comfortable

Cons:

I made the booking as due to challenging trains issues I was going to have to stop in Exeter - I sent a message on booking.com and on email to say I’d have to check in very late. I got no reply. When I got there at 2am after the train company had to put taxis on, the front door was closed but there was a sign for the side door. However despite pressing buttons nothing worked and I had to call - I was let in but the receptionist was making a point of telling me that I might nearly have missed him.

2026-09-07 • via Nuitee
N
Natasha • family_with_children • za
10
Pros:

Kindly let us shower downstairs despite check in only being later that day + could store luggage

2026-09-06 • via Nuitee
R
Rob C • couple • gb
10
Great central hotel but parking can be difficult at peak times
Pros:

Great central location, friendly staff, good breakfast

Cons:

No parking

2026-09-04 • via Nuitee
R
Robert • solo_traveller • gb
10
Very good
Pros:

Nicely decorated, very central location and friendly staff.

Cons:

Nothing

2026-09-03 • via Nuitee
S
Sarah • solo_traveller • ch
7
2026-09-03 • via Nuitee
K
Kay • extended_group • gb
9
Friendly staff make the stay that bit nicer .
Pros:

Style and location plus soundproof

Cons:

Air con wasn’t great at night it got a bit warm

2026-09-03 • via Nuitee
L
Louise • solo_traveller • gb
9
2026-09-03 • via Nuitee
M
Massimo • solo_traveller • it
9
2026-09-03 • via Nuitee
C
Chawanrat • couple • th
10
2026-09-02 • via Nuitee
L
Laura • couple • it
8
2026-09-01 • via Nuitee
B
Barry • solo_traveller • gb
9
Loved it except for lack of drop off facilities.
Pros:

Almost every thing was great.

Cons:

Parking. No place nearby to drop off luggage.

2026-09-01 • via Nuitee