Hotel Indigo - Exeter by IHG

Hotels
Hotel Indigo
8.6 (3390 reviews)
3 Catherine Street , Exeter , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3390 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
I
Ian couple gb
8
2026-06-27 via Nuitee
H
Howlett couple gb
9
Lovely staff and clean comfy rooms. Great breakfast and lovely stay
2026-06-27 via Nuitee
F
Francine couple be
9
Zeer goed, alles was in orde
Pros:

De ligging.

Cons:

Het uiterlijk van het hotel

2026-06-27 via Nuitee
E
Eleftheria solo_traveller gb
7
Ok for a night
Pros:

Location
Nice bed
Decor

Cons:

Windows cannot open at all. Felt very claustrophobic
Shower tray mouldy

2026-06-27 via Nuitee
A
Anna couple gb
7
On the whole it was nice and I would come back.
Pros:

Location and decor

Cons:

The shower was black around the sealer at the base, the tiles were not cleaned properly so it made the whole room feel unclean. It doesn’t take long to scape out the sealer, clean it properly and reseal, it would make such a difference.

2026-06-27 via Nuitee
M
Mick couple gb
9
2026-06-25 via Nuitee
A
Amy solo_traveller gb
10
Great Hotel!
Pros:

Great Location, great hotel, great staff, nice decor, big comfortable room with all the amenities. A great breakfast the best day too.

Cons:

Parking is not that close but that isn't the fault of the hotel.

2026-06-23 via Nuitee
L
Lucy solo_traveller gb
9
Pros:

It was our wedding night stay and the room was beautifuly done, they left a note for us, petals on the bed and just married balloons, we were very very grateful and it felt so special.

Cons:

Most of the staff we encountered were absolutely fantastic and very helpful and lovely, however there was 1 or 2 staff that were completely opposite.

2026-06-23 via Nuitee
L
Luis couple pt
10
Pros:

Localização e limpeza

2026-06-22 via Nuitee
M
Marcin solo_traveller gb
10
2026-06-21 via Nuitee
M
Matthew solo_traveller gb
9
2026-06-20 via Nuitee
R
roger couple gb
9
Location enable tour of Exeter to be easy
Pros:

Location was excellent. Breakfast good.

2026-06-19 via Nuitee
L
Lisa solo_traveller gb
9
great staff second time I have been for business - thank you
Pros:

the staff are wonderful and very helpful - room very clean and Ac was fab! and a great shower

Cons:

the bathroom was little tired but the facility was great

2026-06-19 via Nuitee
S
Sonal solo_traveller gb
7
Pros:

The bed / coffee machine. Staff were friendly.

Cons:

The room very dark with dim lighting. The reason why I booked this was for the spa and the rooftop bar, both were unavailable during my duration, really disappointed.

2026-06-14 via Nuitee
E
Emrah couple ch
9
2026-06-13 via Nuitee
E
Eleonore solo_traveller ch
9
Nice and friendly hotel in best location
Pros:

Very comfortable and nicely furnished room. Good bed. Good bathroom. I appreciated the Nespresso machine. Perfect location in the center, 2 steps from the Cathedral. Nice Lobby.

Cons:

All was fine

2026-06-13 via Nuitee
S
Sean solo_traveller de
10
Great hotel, great location
Pros:

Great hotel, clean with lovely rooms, location perfect

2026-06-13 via Nuitee
P
Peter couple gb
9
2026-06-12 via Nuitee
K
Kate couple gb
9
2026-06-12 via Nuitee
P
Phil couple gb
10
My daughter and I had a brilliant 2 days, thank you.
Pros:

Location was ideal in the centre of Exeter and all staff were very helpful and friendly.

Cons:

All was very good.

2026-06-12 via Nuitee