Hotel Indigo - Exeter by IHG

Hotels
Hotel Indigo
8.6 (3338 reviews)
3 Catherine Street , Exeter , gb

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3338 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
R
Richard solo_traveller gb
7
2026-06-06 via Nuitee
S
Susan couple gb
10
Our second stay at Hotel Indigo, we love it. Great location in the centre of town, staff are super helpful and we partic
Pros:

Beautiful building, rooms were clean and comfy with great decor.

2026-06-06 via Nuitee
S
SpanishTinto Couples Frigiliana, Province of Malaga, Andalucia
8
Good option in Central location
Pros:

The hotel has, I think, a mock Edwardian theme which isn't particularly to our taste. But it is very central, relatively cosy, comfortable.
They overdo the room spray which wasn't pleasant for a while and service is a little brusk but ok.
Exeter itself was impressive. A lot of investment has paid off.

2026-06-05 via Tripadvisor
A
Alison couple gb
9
City centre, lovely stay, friendly staff local to all amenities
Pros:

Super hotel in the middle to Exeter met all our needs whilst visiting family members. Exeter Central 10 mins away Exeter St David's about 20 min walk. All shops and eateries nearby, hotel holds luggage for you, and you can eat in the restaurant. Roof top bar, not able to test this out due to private party in full swing. 3 Steps but also ramp to hotel for access. 2 Lifts in place.

Cons:

Was very busy with students/families and other guests not an issue for us but lively.

2026-06-05 via Nuitee
T
Tess solo_traveller gb
10
Gem of a hotel, small, great location, quiet, lovely decor and excellent Breakfast. Loved all the details and products.
Pros:

Location, decor, vibe, the variety of quality drinks in the rooms, tea cups! Great rooftop

Cons:

Would have preferred a pillow choice (ie feather) but there may have been more pillows in the wardrobe and I just didn’t check.

2026-06-05 via Nuitee
V
Valerii family_with_children gb
9
2026-06-05 via Nuitee
B
BobbyCW solo_traveller us
5
2026-06-04 via Nuitee
I
Isla couple gb
7
Very nice, but need to redo there flooring asap before someone falls through it
Pros:

The location was perfect for what we needed.

Cons:

The floorboards were the creakiest things in the world and as some points you felt like you were going to fall through the floor.

2026-06-03 via Nuitee
V
Vacation600870 Couples
8
Excellent location
Pros:

Excellent location with all shops, Exeter quay and restaurants within walking distance. Lovely rooftop terrace however a lot of private functions so only went once for cocktails. Would highly recommend this hotel for a stay in Exeter expecially a room with a terrace as lovely looking on to the ruins below

2026-06-02 via Tripadvisor
B
Beck solo_traveller gb
6
Should have been better, especially for the price!
Pros:

The corner suite was clean and spacious, the bathroom had a large shower and roll top bath. We had a side view of the Cathedral, Central location, easy to walk everywhere. Parking in the shopping centre carpark easy to use. 5 mins walk to hotel.

Cons:

We had paid for breakfast, however sadly we had to wait over a hour for our order. I believe this was due to lack of staff on a busy day (Exeter Uni open day) the staff who were there (a very friendly and professional waitress remained calm amongst the chaos, clearly not her fault the management had accepted so many booking, but couldn't cater for breakfast and had reduced staff) our morning was stressful as breakfast was cold when it finally arrived and we were therefore late for the open day. There were large queues to check out, again surely on a university open day, which happens each year, there could be a 'quick check out box-?
There were sadly many frustrated customers due to this and left a sour taste to what should have been a relaxing stay.

2026-06-02 via Nuitee
G
Gioel couple gb
9
2026-06-02 via Nuitee
A
Adrian couple gb
10
2026-06-01 via Nuitee
L
Liza couple au
9
Great stay
Pros:

Location. Very central and easy to get to. Beautiful bedrooms.

2026-05-31 via Nuitee
C
Cheryl family_with_children gb
7
2026-05-30 via Nuitee
J
Joanne couple gb
8
2026-05-30 via Nuitee
J
Jane solo_traveller gb
7
2026-05-30 via Nuitee
L
Lyndsey family_with_children gb
9
Great location, comfy stay, would return
Pros:

Excellent location, great view, comfy bed, nice toiletries, welcoming for dogs

Cons:

Not much it was all very good. Missing some basic utensils at the breakfast buffet (tongues for toast, tongues for pastries, a knife to cut the bread!) and the pile of plates at the buffet were all wet. Me and another guest had to find napkins to dry them before getting our food

2026-05-30 via Nuitee
L
Lucy solo_traveller gb
10
2026-05-30 via Nuitee
J
justin couple gb
7
2026-05-29 via Nuitee
S
Samantha couple gb
1
Hotel main area lovely. Staff unhelpful. Room completely overpriced.
Pros:

The main areas of the hotel were lovely

Cons:

We paid £375 for a night for a good room. What we got was an accessible room over looking the fans from the kitchen with old cushions and cigarette ends outside our window

2026-05-29 via Nuitee