Hotel Indigo - Exeter by IHG

Hotels
•
Hotel Indigo
8.6 (3472 reviews)
3 Catherine Street , Exeter , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.6
Based on 3472 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
J
jackie • couple • gb
10
Great night away ,very clean and comfortable
Pros:

Lovely location and all round lovely hotel

Cons:

Nothing

2026-10-24 • via Nuitee
M
Melanie • couple • gb
10
A gem of a hotel in a great location
Pros:

This gem of a hotel is in the perfect location for a visit to Exeter being close to the shops and the cathedral and not far to walk from Exeter Central train station.
The staff are so helpful and cheerful making you feel very welcome. The building and styling of its interior is beautiful.

Cons:

Our bathroom needed a bit of a refresh with paint and some way of getting rid of the mouldy mastic around the shower.

2026-10-24 • via Nuitee
L
louise • couple • gb
7
Over priced for a room only given the comparison to its sister hotel in Gloucester
Pros:

Location and room good

Cons:

Self service coffee in the morning with only 1 machine

2026-10-24 • via Nuitee
N
Nick • family_with_children • gb
9
Pros:

Great location. All the staff were professional and helpful. The bedroom was good. We enjoyed having drinks in the he bar on the roof.

Cons:

Nothing

2026-10-24 • via Nuitee
C
Clare • solo_traveller • gb
7
2026-10-23 • via Nuitee
L
Lauren • couple • gb
10
Short, sweet and cosy
Pros:

The central location, the lovely staff, the rooms (the beds are so comfy!) and the breakfast. It’s our favourite place to stay in Exeter!

Cons:

The mocktail options at Becketts could be better, they’re just soft drinks. Maybe try using non-alcoholic spirits; such as gin or rum) and de-alcoholised sparkling wine for a more fancy touch.

2026-10-22 • via Nuitee
P
penelope • solo_traveller • gb
7
2026-10-22 • via Nuitee
S
SHARON • couple • gb
9
We absolutely loved this hotel!! If we were staying longer we would have mentioned a few things. No loo brush, the magni
Pros:

Location, beautifully decorated comfy bed, rooftop bar,great breakfast, nice staff

Cons:

Lighting in the room is a little low, especially at the mirrors ( for doing make up)

2026-10-21 • via Nuitee
R
Rebecca • solo_traveller • ch
9
Perfect for my visit with my son in Exeter
Pros:

Great location, excellent service, spotless room

2026-10-21 • via Nuitee
K
Kaan • couple • gb
8
2026-10-16 • via Nuitee
A
Audrey • couple • gb
8
Great city centre hotel, position super and staff excellent.
Pros:

Decor, staff and general quality of food and surroundings very good. Very thoughtful aspects, good toiletries, comfortable bed and sheets, spa was lovely. Breakfast and dinner very nice.real milk in bedrooms.
Staff all extremely helpful.

Cons:

A few small niggles. Bathroom door was very scuffed and knocked about. Not enough tea bags in bedrooms and very small cups. Pump on hand lotion in dining room toilets didn’t work. Bit annoying to have to arrange breakfast dinner spa and cocktail bookings separately, could be streamlined surely?

2026-10-16 • via Nuitee
J
Julie • extended_group • gb
9
2026-10-15 • via Nuitee
A
Anja • couple • de
8
Charmantes Hotel in sehr guter Lage
Pros:

Schön eingerichtet und sehr zentral

Cons:

Es ist teilweise etwas abgewohnt

2026-10-15 • via Nuitee
A
AnnKatrine • couple • gb
8
Enjoyable
Pros:

Comfortable and good location.

Cons:

The window in the room didn’t open and the air con wasn’t great so we were a bit hot.

2026-10-15 • via Nuitee
A
Alison • extended_group • gb
9
very much enjoyed the visit
Pros:

Excellent

2026-10-15 • via Nuitee
S
Stephen • couple • gb
9
Amazing
Pros:

Fantastic room was upgraded when we got there to a suite. It was amazing. This is the second time I’ve been at the hotel, but it’s the first time I had an upgrade.

2026-10-13 • via Nuitee
D
David • solo_traveller • us
8
Cons:

This is not a place to stay on an automobile trip. Directions to the hotel take you to a distant location. Parking is distant and must be paid for separately.

2026-10-12 • via Nuitee
D
David • couple • gb
1
2026-10-11 • via Nuitee
Y
Yinusa • family_with_children • ng
8
Excellent
Pros:

Location. Right in the center of town on the High Street

Cons:

None

2026-10-11 • via Nuitee
K
Kelly • couple • gb
10
2026-10-11 • via Nuitee