Hotel Indigo - Exeter by IHG

Hotels
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Hotel Indigo
8.6 (3155 reviews)
3 Catherine Street , Exeter , gb

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3155 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
A
adam • family_with_children • gb
4
2026-03-21 • via Nuitee
I
Ingy • solo_traveller • ae
10
Pros:

It’s in the middle of of the city close to everything. Staff are welcoming the room is clean and service is amazing

Cons:

N/A

2026-03-21 • via Nuitee
P
Pat • extended_group • gb
10
2026-03-20 • via Nuitee
C
Craig • couple • gb
7
Cons:

Bathroom could have been a little cleaner!

2026-03-19 • via Nuitee
R
Rachel • couple • gb
8
Definitely stay again.
Pros:

Great location. Decent room size

Cons:

Not a quirky as other Indigo properties

2026-03-18 • via Nuitee
A
Anna • family_with_children • gb
10
2026-03-18 • via Nuitee
G
Giles • family_with_children • gb
3
Disappointing.
Pros:

Location is excellent, but only accessible by foot in a pedestrian areas.

Cons:

Dinner at Dottie's the hotel restaurant very average but overpriced. Menus stained and worn. Breakfast buffet small, no basics such as marmalade. Fried eggs, batch cooked and greasy.
Breakfast staff did not appear to understand a request for marmalade. When I asked for this, the "waiter" pulled open a drawer half full of individual marmite servings.
The room showed signs of wear, paint and water damage in the bathroom.
Booked and paid ahead. At check in asked for a dinner reservation, but not asked for a credit card. After dinner charged the dinner to the room and went to bed. Reception called on the in room phone at 10pm to ask if I could come down and pay the dinner bill. I stated no. Reception then asked if they could take my credit card details over the phone. Again I stated no. Reception stated could they send someone to my room, twice. Again I stated no. The call and requests were unacceptable.

2026-03-15 • via Nuitee
S
Sylvia J • couple • gb
9
2026-03-14 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Location, vibe, restaurant

2026-03-12 • via Nuitee
M
Mark • extended_group • gb
8
Cosy, helpful staff and a great location.
Pros:

Location, rates, staff.

Cons:

Room was too small compared to the standard in Liverpool. Bar closure at 10pm might not suit everyone in particular guests.

2026-03-12 • via Nuitee
F
Frederick • couple • gb
9
Pros:

The location is really good for the City. Very relaxed vibe in the hotel. Staff very helpful.

Cons:

Nothing I didn't like.

2026-03-11 • via Nuitee
G
Garrick • couple • gb
10
2026-03-11 • via Nuitee
G
Grace D • solo_traveller • us
10
Location and restaurant superb.
Pros:

Location and restaurant superb.

2026-03-11 • via Nuitee
G
Grace D • solo_traveller • us
10
A definite yes to stay again.
Pros:

Great location. Restaurant and food great. Close to everything.

2026-03-11 • via Nuitee
M
Mairi • solo_traveller • gb
7
Lovely hotel, staff need a little boost
Pros:

Breakfast excellent, supper ordinary and service a little lack lustre at both meals

Cons:

Staff attention,attantion to detail, rooms need to be refreshed a little tired

2026-03-10 • via Nuitee
S
Sam • family_with_children • gb
9
Pros:

Friendly welcome, lovely big clean room, nice view, good bar to come back to in evening. Well done to housekeeping team, room was spotless

Cons:

Nothing

2026-03-10 • via Nuitee
S
Sally • extended_group • gb
6
Disappointed
Pros:

Location perfect in centre

Cons:

Daughter burnt her foot in spa on steam outlet with no sign saying caution hot
Had to abandon spa as had to ice foot
Staff were slow in serving

2026-03-09 • via Nuitee
H
Hannah • solo_traveller • gb
10
2026-03-09 • via Nuitee
N
Natalie • couple • gb
8
2026-03-09 • via Nuitee
J
Jarno • extended_group • fi
9
2026-03-09 • via Nuitee