Southland Casino Hotel

Hotels
8.8 (775 reviews)
1550 N. Ingram Blvd. , West Memphis , us

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Good amenities
Cons:
Inconsistent cleanliness
Negative service experience for some
High prices on drinks

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness; reports of dirty rooms and bathrooms.
Service
9.41
Mostly positive sentiments about service; some negative instances but overall helpful staff.
Location
8.95
Positive remarks about location being good, especially in relation to casinos.
Room Quality
8.4
Rooms were generally comfortable and spacious, but cleanliness concerns impacted perception.
Amenities
9.43
Praise for the amenities such as breakfast and entertainment.
Value for Money
8.39
Good value compared to similar hotels, but some concerns regarding the overall experience.
Food and Beverage
8.94
Positive experiences with food and dining options.
Overall Experience
8.91
Overall good experiences with some notable drawbacks, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:04

Property Description

Luxurious Adults-Only Accommodation
Located in West Memphis, Southland Casino Hotel offers a sophisticated retreat for adults, featuring a fitness centre, a restaurant, and a stylish bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, an ATM, and complimentary WiFi.

Convenient Location
Situated just a short distance from popular attractions such as the Fire Museum of Memphis, Orpheum Theater, and AutoZone Park, this hotel provides easy access to the best of the city. Additionally, with FedExForum and Memphis Rock n Soul Museum nearby, guests can explore the vibrant culture of Memphis effortlessly.

Unwind and Indulge
Whether relaxing in the elegant rooms, working out in the fitness centre, or savoring delicious meals at the restaurant, Southland Casino Hotel offers a perfect blend of comfort and luxury for a memorable stay. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 775 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
B
bo family_with_children us
9
2026-02-14 via Nuitee
L
Lee couple us
10
Pros:

Great

Cons:

Winning good

2026-02-10 via Nuitee
M
M. Wyvette couple us
10
Pros:

The shower was easy to get in and out of

Cons:

The weather and that was not your fault

2026-01-29 via Nuitee
C
Cavon solo_traveller us
10
2026-01-28 via Nuitee
M
Michelle solo_traveller us
10
Excellent
Pros:

My 2nd time staying and each time has been exceptional. Several restaurants on site. Smoking and non smoking tables and slots. Staff extremely helpful and knowledgeable

Cons:

Have no complaints

2026-01-21 via Nuitee
S
Sony couple us
8
Good n pleasant
Pros:

Nice n clean

Cons:

Some of the check reception was not to friendly. Maybe she tired that day or what.

2026-01-20 via Nuitee
L
Larry couple us
10
2026-01-20 via Nuitee
R
Randy solo_traveller us
10
2026-01-19 via Nuitee
T
Thomas couple us
10
Stay was amazing. Wish I could've won a little bit but it's called gambling not winning :))
Pros:

Breakfast was awesome and location was perfect

Cons:

The view from the 22nd floor was breath taking

2026-01-19 via Nuitee
A
Amber extended_group us
10
2026-01-19 via Nuitee
C
coleman extended_group us
10
2026-01-19 via Nuitee
R
Randall extended_group us
10
2026-01-19 via Nuitee
E
Elton extended_group us
10
2026-01-19 via Nuitee
E
Evelyn couple us
1
Unhelpfully staff, faulty policies..,...
Cons:

My partner forgot his room key when he went to gamble while I was asleep. He was locked out of the room all night and was not offered any help to resolve the matter. He just didn't get to sleep all night. Bad policy, I will never go back there.

2026-01-19 via Nuitee
P
Pamela couple us
10
2026-01-18 via Nuitee
P
Peggy couple us
9
2026-01-16 via Nuitee
G
Gale solo_traveller us
10
I had a pleasant overnight stay. All staff were very friend and accommodating.
Pros:

I liked he variety of slot machines.

Cons:

The prices of drinks and food.

2026-01-14 via Nuitee
S
Scott couple us
9
2026-01-11 via Nuitee
G
Gail couple us
10
2026-01-02 via Nuitee
B
Benton solo_traveller us
10
Pros:

Band, Dj. Food & Room

2026-01-02 via Nuitee