Southland Casino Hotel

Hotels
8.8 (796 reviews)
1550 N. Ingram Blvd. , West Memphis , us

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Good amenities
Cons:
Inconsistent cleanliness
Negative service experience for some
High prices on drinks

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness; reports of dirty rooms and bathrooms.
Service
9.41
Mostly positive sentiments about service; some negative instances but overall helpful staff.
Location
8.95
Positive remarks about location being good, especially in relation to casinos.
Room Quality
8.4
Rooms were generally comfortable and spacious, but cleanliness concerns impacted perception.
Amenities
9.43
Praise for the amenities such as breakfast and entertainment.
Value for Money
8.39
Good value compared to similar hotels, but some concerns regarding the overall experience.
Food and Beverage
8.94
Positive experiences with food and dining options.
Overall Experience
8.91
Overall good experiences with some notable drawbacks, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:04

Property Description

Luxurious Adults-Only Accommodation
Located in West Memphis, Southland Casino Hotel offers a sophisticated retreat for adults, featuring a fitness centre, a restaurant, and a stylish bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, an ATM, and complimentary WiFi.

Convenient Location
Situated just a short distance from popular attractions such as the Fire Museum of Memphis, Orpheum Theater, and AutoZone Park, this hotel provides easy access to the best of the city. Additionally, with FedExForum and Memphis Rock n Soul Museum nearby, guests can explore the vibrant culture of Memphis effortlessly.

Unwind and Indulge
Whether relaxing in the elegant rooms, working out in the fitness centre, or savoring delicious meals at the restaurant, Southland Casino Hotel offers a perfect blend of comfort and luxury for a memorable stay. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 796 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
L
Lynne • couple • us
10
Had a good night at the casino
Pros:

Had breakfast there very convient , there rooms are always spotless, a very comfortable stay . Right on the highway . A fairly ok value and the casino . Good stop

Cons:

Resort price added to night stay

2026-04-17 • via Nuitee
L
Lorraine • solo_traveller • us
9
2026-04-16 • via Nuitee
E
Epperson • family_with_children • us
8
It is a nice hotel. The bathroom size was nice and the room wasn’t too narrow.
Pros:

It was not in the city, close to the dr appointment in Memphis and a casino.

Cons:

Breakfast buffet not so expensive per person when 2 of the 3 might have eaten less than $10 of a meal.

2026-04-14 • via Nuitee
A
ASHLEY • couple • us
7
It was ok until I found out there wasn’t breakfast at the buffet
Pros:

Great room

Cons:

No breakfast

2026-04-12 • via Nuitee
W
William • extended_group • us
9
2026-04-10 • via Nuitee
C
Chrissy • couple • us
10
2026-04-08 • via Nuitee
D
Dwayne • couple • ca
8
Absolutely worth the stay
Pros:

Location. Free valet. Staff professionalism Clean

Cons:

None

2026-04-08 • via Nuitee
L
Lisa • extended_group • us
10
Awesome
Pros:

I wanted to go for my 65 birthday an I did that an I loved it all of it

Cons:

There wasn't anything I didn't like

2026-04-06 • via Nuitee
E
Edwin • couple • us
10
2026-04-03 • via Nuitee
T
Tommy • couple • us
9
2026-04-02 • via Nuitee
R
Rodney • couple • us
10
2026-03-23 • via Nuitee
E
Esmond Howard • couple • us
10
Pros:

Everything

Cons:

Cant smoke in the rooms

2026-03-20 • via Nuitee
M
Marlon • solo_traveller • us
10
2026-03-19 • via Nuitee
A
Angela • couple • us
9
2026-03-16 • via Nuitee
C
Casey • couple • us
10
Pros:

The staff knew it was my 10 year anniversary and they decorated the room for us. It was an awesome surprise.

Cons:

Nothing

2026-03-14 • via Nuitee
B
Brown • couple • us
10
2026-03-10 • via Nuitee
L
Lakecia • couple • us
10
2026-03-10 • via Nuitee
B
bishop • couple • us
10
2026-03-05 • via Nuitee
T
Tammy • couple • us
6
Would go again, but think PR could do better on their website !
Pros:

Clean and friendly staff easy to get around

Cons:

Our smoke alarm had a blinking light which kept me up. They deactivate the room keys before checkout time. We went down to have breakfast and when we went to our room at 9:40am to get our bags we were locked out. Change check out time or leave the key card activated. Also we went for the crab legs and they are only served on weekends. Also they advertise live music on Tuesday’s and there wasn’t any. But their music choices on the speaker were spot on!! Really enjoyed the music

2026-03-05 • via Nuitee
J
Joseph • couple • us
7
If we had won a lot of money, we would have enjoyed it more
Pros:

very attractive facility...

Cons:

a bit concerning to be met at the door with a drug sniffing dog and metal detectors. The shower had a broken control to position the handheld. The HVAC would every 20 minutes or so make a strange set of noises that lasted 10 seconds. The main restaurants was closed on the night we were there

2026-03-04 • via Nuitee