Southland Casino Hotel

Hotels
8.8 (783 reviews)
1550 N. Ingram Blvd. , West Memphis , us

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Good amenities
Cons:
Inconsistent cleanliness
Negative service experience for some
High prices on drinks

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness; reports of dirty rooms and bathrooms.
Service
9.41
Mostly positive sentiments about service; some negative instances but overall helpful staff.
Location
8.95
Positive remarks about location being good, especially in relation to casinos.
Room Quality
8.4
Rooms were generally comfortable and spacious, but cleanliness concerns impacted perception.
Amenities
9.43
Praise for the amenities such as breakfast and entertainment.
Value for Money
8.39
Good value compared to similar hotels, but some concerns regarding the overall experience.
Food and Beverage
8.94
Positive experiences with food and dining options.
Overall Experience
8.91
Overall good experiences with some notable drawbacks, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:04

Property Description

Luxurious Adults-Only Accommodation
Located in West Memphis, Southland Casino Hotel offers a sophisticated retreat for adults, featuring a fitness centre, a restaurant, and a stylish bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, an ATM, and complimentary WiFi.

Convenient Location
Situated just a short distance from popular attractions such as the Fire Museum of Memphis, Orpheum Theater, and AutoZone Park, this hotel provides easy access to the best of the city. Additionally, with FedExForum and Memphis Rock n Soul Museum nearby, guests can explore the vibrant culture of Memphis effortlessly.

Unwind and Indulge
Whether relaxing in the elegant rooms, working out in the fitness centre, or savoring delicious meals at the restaurant, Southland Casino Hotel offers a perfect blend of comfort and luxury for a memorable stay. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 783 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
T
Tammy • couple • us
6
Would go again, but think PR could do better on their website !
Pros:

Clean and friendly staff easy to get around

Cons:

Our smoke alarm had a blinking light which kept me up. They deactivate the room keys before checkout time. We went down to have breakfast and when we went to our room at 9:40am to get our bags we were locked out. Change check out time or leave the key card activated. Also we went for the crab legs and they are only served on weekends. Also they advertise live music on Tuesday’s and there wasn’t any. But their music choices on the speaker were spot on!! Really enjoyed the music

2026-03-05 • via Nuitee
B
bishop • couple • us
10
2026-03-05 • via Nuitee
J
Joseph • couple • us
7
If we had won a lot of money, we would have enjoyed it more
Pros:

very attractive facility...

Cons:

a bit concerning to be met at the door with a drug sniffing dog and metal detectors. The shower had a broken control to position the handheld. The HVAC would every 20 minutes or so make a strange set of noises that lasted 10 seconds. The main restaurants was closed on the night we were there

2026-03-04 • via Nuitee
J
James • couple • us
10
2026-03-02 • via Nuitee
G
Glover • couple • us
10
2026-03-01 • via Nuitee
C
Charli • solo_traveller • us
10
Pros:

All

2026-02-26 • via Nuitee
B
bo • family_with_children • us
9
2026-02-14 • via Nuitee
L
Lee • couple • us
10
Pros:

Great

Cons:

Winning good

2026-02-10 • via Nuitee
M
M. Wyvette • couple • us
10
Pros:

The shower was easy to get in and out of

Cons:

The weather and that was not your fault

2026-01-29 • via Nuitee
C
Cavon • solo_traveller • us
10
2026-01-28 • via Nuitee
M
Michelle • solo_traveller • us
10
Excellent
Pros:

My 2nd time staying and each time has been exceptional. Several restaurants on site. Smoking and non smoking tables and slots. Staff extremely helpful and knowledgeable

Cons:

Have no complaints

2026-01-21 • via Nuitee
S
Sony • couple • us
8
Good n pleasant
Pros:

Nice n clean

Cons:

Some of the check reception was not to friendly. Maybe she tired that day or what.

2026-01-20 • via Nuitee
L
Larry • couple • us
10
2026-01-20 • via Nuitee
R
Randy • solo_traveller • us
10
2026-01-19 • via Nuitee
T
Thomas • couple • us
10
Stay was amazing. Wish I could've won a little bit but it's called gambling not winning :))
Pros:

Breakfast was awesome and location was perfect

Cons:

The view from the 22nd floor was breath taking

2026-01-19 • via Nuitee
A
Amber • extended_group • us
10
2026-01-19 • via Nuitee
C
coleman • extended_group • us
10
2026-01-19 • via Nuitee
E
Elton • extended_group • us
10
2026-01-19 • via Nuitee
E
Evelyn • couple • us
1
Unhelpfully staff, faulty policies..,...
Cons:

My partner forgot his room key when he went to gamble while I was asleep. He was locked out of the room all night and was not offered any help to resolve the matter. He just didn't get to sleep all night. Bad policy, I will never go back there.

2026-01-19 • via Nuitee
R
Randall • extended_group • us
10
2026-01-19 • via Nuitee