Sotetsu Fresa Inn Sapporo-Susukino

Hotels
Sotetsu Fresa Inn
8.8 (3735 reviews)
Chuo-ku, Minami 5-jo, Nishi 2-chome 6-1 , Sapporo , jp

Facilities

Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Rooms a bit small
Slow lifts

Categories

Cleanliness
8.8
Rooms were reported as clean and well-maintained.
Service
9.3
Staff were consistently described as friendly, helpful, and attentive.
Location
9.3
Multiple reviews praised the hotel's excellent location, close to train stations and local attractions.
Room Quality
7.8
Rooms were mentioned as small by some reviews, which affected overall sentiment.
Amenities
8.8
Good amenities available, including self-service toiletries.
Value for Money
8.8
Generally seen as great value for the price.
Food and Beverage
8.8
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.8
Guests expressed satisfaction and positive overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:25

Property Description

Central Location
Located in the heart of Sapporo, Sotetsu Fresa Inn Sapporo-Susukino offers convenience for exploring the city. With key attractions nearby, you can immerse yourself in the vibrant atmosphere of Sapporo effortlessly.

Comfortable Accommodation
Experience comfort in every corner of the hotel. The guest rooms feature modern amenities such as a flat-screen TV, private bathroom with free toiletries, and cozy bedding, ensuring a relaxing stay after a day of sightseeing.

Convenient Amenities
Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the hotel. The 24-hour front desk is always ready to assist, making your stay stress-free and enjoyable.

Book now at Sotetsu Fresa Inn Sapporo-Susukino for a memorable stay in Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3735 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
Z
ziyi couple au
8
2026-02-14 via Nuitee
E
Emma couple au
9
Short and sweet
Pros:

Easy to get to from Sapporo station, brilliant location for us to see the snow and ice festival. Friendly staff and easy check in.

2026-02-14 via Nuitee
H
hannah couple gb
9
2026-02-14 via Nuitee
P
Pieter family_with_children nl
10
Amazing location, easily reachable and friendly staff.
Pros:

Located in a somewhat quiet street while being near the city center. Also there is a train station right in front of the hotel. So it is really easy to reach it from Sapporo station! Also the staff were all very friendly and helpful.

Cons:

Bed was a little hard. I could sleep fine myself, but be aware of that.

2026-02-14 via Nuitee
M
Mohd Dasuki couple my
10
2026-02-14 via Nuitee
C
Carol solo_traveller us
10
Pros:

Great hotel in the entertainment center of Sapporo. Easy access to the subway-just outside the front door. The staff went above and beyond to help. They even have a cool plexiglass block that translates as they type. Definitely recommend.

2026-02-14 via Nuitee
A
AI HUI family_with_children sg
8
2026-02-14 via Nuitee
J
jillian couple us
10
Pros:

Amazing place. Would stay here again. Very clean

2026-02-13 via Nuitee
M
Mingyu couple tw
10
Pros:

舒適跟服務人員的專業

2026-02-13 via Nuitee
J
james family_with_children kw
7
Cons:

the staff in the breakfast buffet area is grumpy and not accomodting. the food selection is scarce. it took a while for her to refill food.

2026-02-12 via Nuitee
H
Haruko couple jp
8
Pros:

駅前で良かったです。
傘の貸し出しもありがたかったです。

Cons:

シャンプーリンスの質がイマイチ
雪で転ぶ人も多いと思うが、湿布などの怪我用救急品が用意されていなかった。

2026-02-12 via Nuitee
M
Michel family_with_children ch
10
素晴らしいホテル
Pros:

全て素晴らしかったです。お部屋の眺めもですが、特に最上階のリラクゼーションルームは景色が最高でした。
JR札幌駅からは外を歩く必要がありますが、私達はそれほど苦ではありませんでした。

2026-02-11 via Nuitee
N
Natthakorn couple th
10
2026-02-11 via Nuitee
S
Stella family_with_children ph
10
2026-02-11 via Nuitee
N
Natthakorn couple th
10
2026-02-11 via Nuitee
S
Sharon extended_group au
5
2026-02-10 via Nuitee
P
Piyanart couple th
10
2026-01-30 via Nuitee
品毅 couple tw
10
Pros:

去哪裡都很方便,環境很好

2026-01-29 via Nuitee
F
Fatima Kristine extended_group ph
10
2026-01-29 via Nuitee
K
Kanokwan couple th
9
ถ้าไปsapporoอีกก็จะพักที่นี่ วันกลับหิมะถล่มหนัก ลากกระเป๋าไปสถานีรถไฟไม่ไหว ให้พนักงานช่วยเรียกแท๊กซี่ ก็ได้รับความช่วย
Pros:

สะดวกทุกอย่าง โรงแรมรับฝากระเป๋าข้ามคืนได้ ถ้ากลับมาพักอีกครั้ง ไปรร.ถ้าลงสถานีsusukino ให้ออกExit4 มีบันไดเลื่อนและลิฟต์ ถ้าลงสถานี Hosui susukinoหน้ารร.คือExit4 ถ้ามีเป๋าเดินทางใช้ลิฟต์ทางออกexit7

Cons:

-

2026-01-28 via Nuitee