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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Car hire
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Diving
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Snorkelling
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Public Bath
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Pool bar
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Pool cover
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Accommodations
Ah Xok Suites, a 4-star hotel in Playa del Carmen, offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Relax on your private balcony or take a refreshing dip in the outdoor swimming pool.
Convenient Location
Located just steps away from Playa del Carmen Beach and close to the city centre, Ah Xok Suites is the perfect base for your Mexican getaway. Explore nearby attractions easily with the tour desk and enjoy a hassle-free stay with concierge services.
Top-Notch Facilities
Enjoy free WiFi throughout the property, luggage storage, and a terrace to unwind after a day of sightseeing. With ADO International Bus Station and Playa del Carmen Maritime Terminal within a few kilometers, your travels are made simple.
Experience comfort and convenience at Ah Xok Suites - book your stay now for an unforgettable vacation!
Al realizar la reserva hay un pago pendiente de 31.12 pesos mexicanos por el cargo de ecotasa,el cual debe ser pagado en efectivo.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excelente atención, buena comunicación, el personal muy amable, las instalaciones muy cómodas, limpieza presentación 10 de 10, volvería a hospedarme, lo recomiendo ampliamente
Todo estuvo perfecto
No hay muy buena señal de celular
La amabilidad
מקום מדהים אנשי שירות מצויינים, נחמדים, עוזרים, מיקום אש, לישון רק שם בפלאיה!!
La struttura si trova all’incrocio con la 5 avenida quindi perfetto per uscire e mangiare.
Hotel super pulito e sopratutto lo staff super cordiale e disponibile.
Small kitchen, but it's great to have a fridge in the room. We used the pool area on one of the days and had it just for ourselves.
At night, we could hear noise from nearby bars.
La ubicación y la limpieza
La falta de estacionamiento
Nous avons réservé cet hôtel en dernière minute. Du coup le prix était excellent!
Il est en plein centre-ville avec un parking facile. La réceptionniste est présente de 9h à 16h mais elle nous a laissé des instructions très claires.
Malheureusement les restaurants à côté font des concerts, karaokes… et donc c’était très compliqué de dormir malgré les bouchons d’oreille.
Clean, cool, convenient.
They claim sound proofing, but not enough for loud live music that kept us up late. There is a restaurant around the corner that plays loud live music.
La verdad todo estuvo muy bien, a pesar del ruido de la Quinta Avenida todo muy tanquilo. Cuentan con un servicio de desayuno excelente, te preparan todo en el momento. Excelente ubicación. 100% recomendado.
Great location near restaurants and stores.
Disliked the loud music next door.
The hotel was really nice with super staff. So friendly and helpful. Unfortunately, I don't remember the name of the lady who checked us in. We really appreciate it, mostly her help with booking our shark dive. Regards from Switzerland
Everything great, totally worth the price and the stuff was very nice as well :) it’s perfectly located as it’s near the main avenue but you don’t hear any noise. Also they have great breakfast for only 150 pesos! Totally recommend it was delicious 🤤
Nothing :)
The location, staff and cleanliness of this property was excellent! The only complaint that myself and my party had was the mattress and futon was absolutely terrible, both were very hard and difficult to sleep on. Despite that, we were all very pleased with this place and will be back.
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