Colonial Brick Inn & Suites

Hotels
7.3 (606 reviews)
25161 US-11 , Hallstead , US

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Free

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Express check-in/check-out
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty rooms
Poor maintenance issues

Categories

Cleanliness
4.94
Numerous complaints about dirty rooms, unclean bathrooms, and poor maintenance.
Service
8.91
The front desk staff apologized for issues, but management's responsiveness was lacking.
Location
9.45
Convenient location for traveling, walking distance to shops.
Room Quality
7.4
Rooms were mostly clean but had issues like noise and poor maintenance.
Amenities
5.93
Lack of pool and gym; limited nearby dining options.
Value for Money
6.89
Many felt not worth the cost, given the quality of the stay.
Food and Beverage
5.94
No breakfast offered; limited options nearby.
Overall Experience
8.91
Some positive experiences, but significant issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:45

Property Description

Luxurious Accommodation
Experience comfort and elegance at Colonial Brick Inn & Suites. Nestled in Susquehanna, our 4-star hotel offers a serene retreat just 36 km from Binghamton University. Family-Friendly Atmosphere
Enjoy spacious family rooms and impeccable service from our 24-hour front desk. Unwind in rooms equipped with a computer, air conditioning, and a desk for your convenience. Convenient Amenities
With a garden and free private parking, we ensure a hassle-free stay. Plus, the Greater Binghamton Airport is just 39 km away for easy access. Book your stay now for a memorable experience at Colonial Brick Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 606 reviews
Cleanliness: 4.94
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 8.91
B
Brauer • extended_group • il
6
ללילה אחד על הדרך. המחיר שווה את התמורה
Pros:

מיקום מצויין, מחיר טוב, צוות מאוד נחמד! מגבות לבנות צחות

Cons:

לא היו מספיק מגבות, מיטות צרות במיוחד לא מתאימות לשתיים
והנקיון לא מספיק

2026-11-06 • via Nuitee
C
Christopher • solo_traveller • us
8
My overall stay was very good, would use again if in the area
Pros:

Room was very spacious, clean and updated.

Cons:

only issue was in the shower, when water was turned on, brown water came out at first then it was fine. The ceiling in the shower showed damage that hadn't been fixed yet. Very minor issues didn't affect my stay at all

2026-11-03 • via Nuitee
N
Nichole • couple • us
4
Not accurate on description , bed suppose to be a queen and it doesn’t even fit the frame
Pros:

It’s easy off highway for our desired travel

Cons:

Cost too much for what you get , when brought to staff attention…that we paid almost two hundred for two nights to be told ….will let the boss know

2026-11-01 • via Nuitee
O
Ortiz • solo_traveller • us
5
Pros:

Nice and quiet

Cons:

The key lock didn't work the first time so having to go back down after a long day to then have to go back up was a lot, the comforter had stains or wasn't cleaned properly, the coffee in the pot looked like tar and was bubbling at the reception area. Drawers weren't cleaned properly since I found Cheerios in them.

2026-10-31 • via Nuitee
B
Bruno • couple • br
9
2026-10-28 • via Nuitee
S
Savannah • couple • us
8
2026-10-26 • via Nuitee
J
JAMES • extended_group • us
3
Nasty staff, extremely uncomfortable beds, and they like to play games with your booking.
Pros:

The hotel was close to the event that I was attending. The room had a mini fridge and microwave that we're not listed on the amenities.

Cons:

I walked in to check in for my reservation and the boy behind the counter pulls it up and is like you can only have two adults and two children per room. When I booked on their website through booking.com, it gave me the option of having three adults and that's what I booked for me and my friends. The kid at the front desk tried to convince me that I would have to get a second room for the night. It wasn't until I threatened to leave but he reached out to his manager who told him to check us in. While we were there everyone in my group had hip and back pain from the beds because they feel like sheet wood with little to no cushion. On checkout I went to the office to turn in my room key and was waiting for about 10 minutes before anyone came into the office. I was walking over to a door that said employees only to knock on it, as I had places to be. The woman walks in and hollers at me you can't go back there that's employee's only. And I look at her and I was like "and I was looking for employees." She at least took the key and performrd the checkout. The people here are just nasty and I will find a different venue to stay at for future events in the area.

2026-10-22 • via Nuitee
C
Carmen • couple • br
7
Pros:

Proximidade da highway. Terr estacionamento. Ter um local para tomar café da manhã ao lado, já que não é oferecido no hotel.

2026-10-21 • via Nuitee
H
Hanna • couple • us
8
Okay for one night.
Pros:

It’s hard to beat the price. Located next to interstate, so it’s very convenient. Clean rooms, friendly staff.

Cons:

Paper thin walls, hard mattress.

2026-10-20 • via Nuitee
P
Piotr • couple • gb
8
Pros:

Spacious, comfortable big bed, clean.

Cons:

Only one small window with air conditioning unit in it.

2026-10-18 • via Nuitee
P
Penny Leite • couple • us
10
Pros:

Location was great beds were comfy and price was competitive. Staff was very nice too. We're coming back up in the next week to see the leaves and the mountains. When we figure out our set dates, I will be calling.

Cons:

The breakfast left a little bit to be desired.

2026-10-17 • via Nuitee
B
Bernard • solo_traveller • ca
7
Pros:

Location
Good parking for motorcycle

2026-10-14 • via Nuitee
K
Kimon • couple • us
4
It was convenient, but not at the location that I booked.
Pros:

Nothing much.

Cons:

The remote went off & didn’t work.

2026-10-12 • via Nuitee
J
Jeremy • couple • us
10
2026-10-10 • via Nuitee
I
Ingrid • family_with_children • ca
7
excellent for 1 night while traveling; slept well; good restaurant walking distance from hotel.
Pros:

Location, easy on and off the highway; close to a few places for dinner; price; terrace.

Cons:

staff could be more personable. no bath mat.

2026-10-08 • via Nuitee
M
Marcia • couple • us
1
The absolute WORSE hotel experience I’ve ever had!
Pros:

Leaving.

Cons:

The bed was SO hard and uncomfortable. The bedding was stained and dirty. The room was dark and gloomy and the air conditioner was SO LOUD!!

2026-10-08 • via Nuitee
K
Karolina • solo_traveller • cz
5
Cons:

Both towels were unfortunately dirty. It was quite noisy as well.

2026-10-07 • via Nuitee
A
ASHLEY • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Sandra • couple • us
10
Well worth the price and stay.
Pros:

I like that the property is clean and not outdated. The staff are sweet and helpful and they don’t bother you.

Cons:

If I had to pick it would be that the patios are connected. I didn’t like people walking past the door when everyone is designated a space.

2026-09-15 • via Nuitee
S
Stephen • solo_traveller • us
4
Cons:

We requested a cot upon booking, but they did not have any cot for our third person.

2026-09-12 • via Nuitee