Colonial Brick Inn & Suites

Hotels
7.3 (589 reviews)
25161 US-11 , Susquehanna , us

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Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Express check-in/check-out
Private parking
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Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty rooms
Poor maintenance issues

Categories

Cleanliness
4.94
Numerous complaints about dirty rooms, unclean bathrooms, and poor maintenance.
Service
8.91
The front desk staff apologized for issues, but management's responsiveness was lacking.
Location
9.45
Convenient location for traveling, walking distance to shops.
Room Quality
7.4
Rooms were mostly clean but had issues like noise and poor maintenance.
Amenities
5.93
Lack of pool and gym; limited nearby dining options.
Value for Money
6.89
Many felt not worth the cost, given the quality of the stay.
Food and Beverage
5.94
No breakfast offered; limited options nearby.
Overall Experience
8.91
Some positive experiences, but significant issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:45

Property Description

Luxurious Accommodation
Experience comfort and elegance at Colonial Brick Inn & Suites. Nestled in Susquehanna, our 4-star hotel offers a serene retreat just 36 km from Binghamton University. Family-Friendly Atmosphere
Enjoy spacious family rooms and impeccable service from our 24-hour front desk. Unwind in rooms equipped with a computer, air conditioning, and a desk for your convenience. Convenient Amenities
With a garden and free private parking, we ensure a hassle-free stay. Plus, the Greater Binghamton Airport is just 39 km away for easy access. Book your stay now for a memorable experience at Colonial Brick Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 589 reviews
Cleanliness: 4.94
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 8.91
B
brenda • extended_group • us
9
The property was clean and service was good.
Pros:

No frills clean place to stay for a night while traveling.

2026-07-03 • via Nuitee
A
AYLEEN • couple • us
6
It was oK for the short stay.
Pros:

Location was perfect to where we needed to go. There were also couple of places to eat and highways were near by to travel back and forth. View from the room was beautiful.

Cons:

They should have better bead spreads. When we arrived we saw signs that we would be charged if any stains, damage to towels, pillows, sheets, etc. We decided to do a video before we got settle in the room and found blood stains in the pillow cases, the bead spread had cigarettes burns and stains. The bathroom towels were dirty. We brought it to the employee attending the front desk who was not very friendly and he had someone replace the sheets and pillow cases and towel. There was no breakfast just old coffee.

2026-06-29 • via Nuitee
C
Chauncey • solo_traveller • us
8
Pros:

The bed was a bit more comfortable than the last time I was there.

Cons:

Could have used a little more lighting

2026-06-29 • via Nuitee
K
Knowlton • couple • us
1
Horrible! Would not reccommend at all!
Pros:

It was conveniently located off the freeway

Cons:

Extremely dirty! Booked queen, and got full sized beds. Was told they took out all the queens and put in fulls and they are their “queens”. Dirty bathroom, dirty mirrors, dirty doors, everything was quite bad!

2026-06-27 • via Nuitee
E
Ellen • couple • us
10
2026-06-22 • via Nuitee
J
joseph • couple • us
2
Will not book them again
Pros:

Not much, tv did not come in well, lights poor
Towels to small

2026-06-17 • via Nuitee
S
Stewart • couple • us
6
Pros:

The room was renovated and spacious and clean. The location was absolutely gorgeous and very accessible to the major roads. Although it didn't offer breakfast in the morning it did have a Dunkin donuts close by.

Cons:

There was actually not a mattress but just a box spring to sleep on. We had to go down a long hallway and up a flight of stairs to get to our room.

2026-06-15 • via Nuitee
M
Michel • couple • ca
8
Bon choix pour séjour courte durée
Pros:

Correct pour un soir

Cons:

Bruyant

2026-06-02 • via Nuitee
D
David • family_with_children • us
7
Cons:

At night was noisy

2026-05-31 • via Nuitee
J
Jessica • couple • us
10
Very good
Pros:

Didn't get breakfast . But grabbed few drinks reasonably. Staff was kind

2026-05-28 • via Nuitee
J
john • family_with_children • gb
8
Great
Pros:

It was a convenient stop over for our trip and we only slept got up early and went but if you’re going to stay longer I would still like to go back

Cons:

Nothing

2026-05-27 • via Nuitee
R
Randy • couple • us
10
Great value nice rooms
Pros:

Everything was nice

Cons:

Nothing

2026-05-25 • via Nuitee
C
carolyn • couple • us
6
Over priced for what you got
Pros:

No breakfast only coffee

Cons:

The towels not absorbent

2026-05-22 • via Nuitee
D
Davidson • solo_traveller • us
8
Pros:

Clean, convenient

Cons:

N/A

2026-05-18 • via Nuitee
K
Kimdar • solo_traveller • us
8
Pros:

The place was clean, the staff was friendly and helpful.

Cons:

Does not have closet space and breakfast would have been nice.

2026-05-17 • via Nuitee
J
Jeremy • couple • us
10
Great
Pros:

Comfortable

Cons:

Nothing

2026-05-08 • via Nuitee
A
Alfonso • couple • us
7
2026-05-04 • via Nuitee
K
katsunori • solo_traveller • ca
5
2026-04-06 • via Nuitee
G
Georgina • couple • us
2
Uncomfortable
Pros:

Had gas station, stores and food places near it

Cons:

Bed was very hard. Water pressure was very low

2026-03-12 • via Nuitee
W
Wayne • couple • us
8
Pros:

No Breakfast

Cons:

No hand towers

2026-03-08 • via Nuitee