Colonial Brick Inn & Suites

Hotels
7.3 (606 reviews)
25161 US-11 , New Milford , us

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Free

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Express check-in/check-out
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty rooms
Poor maintenance issues

Categories

Cleanliness
4.94
Numerous complaints about dirty rooms, unclean bathrooms, and poor maintenance.
Service
8.91
The front desk staff apologized for issues, but management's responsiveness was lacking.
Location
9.45
Convenient location for traveling, walking distance to shops.
Room Quality
7.4
Rooms were mostly clean but had issues like noise and poor maintenance.
Amenities
5.93
Lack of pool and gym; limited nearby dining options.
Value for Money
6.89
Many felt not worth the cost, given the quality of the stay.
Food and Beverage
5.94
No breakfast offered; limited options nearby.
Overall Experience
8.91
Some positive experiences, but significant issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:45

Property Description

Luxurious Accommodation
Experience comfort and elegance at Colonial Brick Inn & Suites. Nestled in Susquehanna, our 4-star hotel offers a serene retreat just 36 km from Binghamton University. Family-Friendly Atmosphere
Enjoy spacious family rooms and impeccable service from our 24-hour front desk. Unwind in rooms equipped with a computer, air conditioning, and a desk for your convenience. Convenient Amenities
With a garden and free private parking, we ensure a hassle-free stay. Plus, the Greater Binghamton Airport is just 39 km away for easy access. Book your stay now for a memorable experience at Colonial Brick Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 606 reviews
Cleanliness: 4.94
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 8.91
S
Serge • solo_traveller • ca
8
2026-09-01 • via Nuitee
K
Kiron • solo_traveller • us
5
2026-08-26 • via Nuitee
D
DAVID • solo_traveller • us
10
Pros:

Clean, comfortable room - everything worked

2026-08-26 • via Nuitee
F
Francis • solo_traveller • us
7
2026-08-26 • via Nuitee
L
Lambros • couple • us
8
2026-08-24 • via Nuitee
S
Sharon • couple • us
9
Over all a pretty good place
Pros:

Clean , well lite , helpful staff

Cons:

The refrigerator running was mosey And the drape is just shy of covering the entire sliding door. Making lite coming in an issue .

2026-08-20 • via Nuitee
B
Beatriz • couple • us
2
2026-08-18 • via Nuitee
A
Ashraf • solo_traveller • ru
10
2026-08-17 • via Nuitee
A
Ariel • solo_traveller • ar
7
Pros:

Bien ubicado, habitación cómoda y amplia

Cons:

Ruidoso para descansar, la higiene deja bastante que desear sobre todo los vidrios y pisos, la cama metálica es muy ruidosa. No tiene desayuno

2026-08-16 • via Nuitee
R
Renata • couple • us
5
2026-08-06 • via Nuitee
J
Jason • couple • us
1
Scam don’t go.
Pros:

Nothing

Cons:

Rude front desk people that double charged us than it took 3 weeks for a refund. Dirty and loud.

2026-08-06 • via Nuitee
S
Sandra • couple • us
10
Worth the money and clean !
Pros:

I like that everything is clean and not outdated. They have an ice machine, microwave and fridge in the room. People mind their business and the front desk people are Nice ! If you need a quick stay and looking for affordability this is it.

Cons:

I dont like that there aren’t many restaurants to eat from besides McDonald’s, Burger King and subway.

2026-08-05 • via Nuitee
A
April • couple • us
10
2026-08-04 • via Nuitee
K
Karmen • extended_group • us
8
2026-08-03 • via Nuitee
J
Jeff • solo_traveller • us
5
Clean but exceptionally basic
Pros:

Good locations

Cons:

all of the soap and shampoo dispensers in my room were empty and only one towel total.

2026-07-24 • via Nuitee
W
William • solo_traveller • us
7
Cons:

Staff available when checkout

2026-07-17 • via Nuitee
D
DAVID • solo_traveller • us
8
2026-07-15 • via Nuitee
E
Elena • couple • ca
8
2026-07-13 • via Nuitee
M
Mario R • couple • us
10
2026-07-11 • via Nuitee
N
Nat • family_with_children • ca
5
2026-07-10 • via Nuitee