L’HÔTEL du LAC Hanoi

Hotels
Independent
9.6 (295 reviews)
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, 10000 , Hanoi , VN

Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Free breakfast
Full-service spa
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Excellent location
Comfortable accommodation

Categories

Cleanliness
9.2
Clean well-maintained rooms at a very convenient location.
Service
10
Very accommodating staff, excellent service, and warm hospitality.
Location
9.8
Amazing location, right next to everything in Hanoi, walkable to all attractions.
Room Quality
9.7
Comfortable rooms with excellent amenities.
Amenities
9.6
Great amenities including a lovely sky bar and spa experience.
Value for Money
9.3
Excellent value considering the quality of service and location.
Food and Beverage
9.4
Delicious breakfast and variety of food options available.
Overall Experience
9.8
Overall amazing experience with memorable hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:29

Property Description

Discover the essence of comfort and elegance at L’HÔTEL du LAC Hanoi, your perfect getaway in the heart of the city.

Relaxation Awaits
Unwind in our full-service spa, where tranquil massages, revitalizing body treatments, and rejuvenating facials promise to melt your stress away.

Gourmet Delights
Savor exquisite cuisine in our restaurant or grab a quick bite in the cozy coffee shop/café. Top off the evening with a refreshing drink from the stylish bar/lounge.

Home Away from Home
Enjoy one of our 66 uniquely designed guestrooms, featuring modern amenities such as LCD televisions, minibars, and complimentary Wi-Fi to ensure you stay connected throughout your visit.

Experience the vibrant culture of Hanoi right on your doorstep. Your exceptional stay awaits—book your room now at L’HÔTEL du LAC Hanoi!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Private host property

See all policies

Location

Guest Reviews

9.6
Based on 295 reviews
Cleanliness: 9.2
Service: 10
Location: 9.8
Room Quality: 9.7
Amenities: 9.6
Value for Money: 9.3
Food and Beverage: 9.4
Overall Experience: 9.8
S
SamHasOpinions Couples Denver, Colorado
10
Perfect in every way
Pros:

This hotel was perfect- very accommodating, the room was comfortable, the breakfast is delicious, and the sky bar is really nice. We were there for a New Years Eve celebration and the staff went all out for a night I will remember for a long time. They also helped book an overnight trip to Ninh Binh that was excellent. Highly recommend!

2026-01-03 via Tripadvisor
C
Curiosity07743452471 Family
10
Great stay at a great location
Pros:

Great staff, very polite and helpful right from the staff untill our bags were loaded for the airport transfer. Clean well maintained rooms at a very convenient location. Decent veg/vegan options also for Indians. We also split our stay so that we could go the Halong Bay overnight cruise and left most of our luggage with the hotel.

2026-01-03 via Tripadvisor
9
937amit Couples
10
Amazing stay experience
Pros:

Had the most comfortable and amazing stay at the hotel du lac! All the staff members are so friendly here, love the hospitality! ❤️ Also, the hotel is at a point where almost all the famous spots and shopping areas are walkable.

2026-01-03 via Tripadvisor
D
divyangm2026 Couples
10
Amazing experience in the middle of old quarter.
Pros:

We had an absolutely amazing time at the hotel. The entire staff is exceptional and took care of everything for us. The location is amazing as well - right next to everything in Hanoi - from night market to train street to the lake - everything is walkable. The rooms and amenities were amazing, and we really enjoyed the New Year's eve countdown party as well. Our entire stay was amazing and we would highly recommend everyone to stay here for the lovely hospitality. The spa experience was amazing too. Definitely recommend having a relaxing session here.

2026-01-03 via Tripadvisor
A
alijevy_2025 Family
10
Good
Pros:

Thank you, Emily, for your excellent service and warm hospitality. Your friendly attitude, attentiveness, and professionalism truly made our experience enjoyable and comfortable. You always served with a smile, paid close attention to details, and ensured that every request was handled promptly and thoughtfully.

2025-12-31 via Tripadvisor
G
GoPlaces631458 Family
10
Loved L’Hotel du Lac
Pros:

We loved this hotel so much that we booked i when we returned to Hanoi at the end of our trip. The staff was incredible. The breakfast is delicious. The location is great!. This was our favorite hotel in Vietnam.

2025-12-31 via Tripadvisor
S
SaurabhP_11 Couples New Delhi, National Capital Territory of Delhi
10
Would love to come back and stay again
Pros:

It was an amazing experience, right from check-in to check-out.
Jolie from the front desk guided us nicely about places to shop and visit for sight seeing.
Emylee in the breakfast area, suggested a cafe for egg coffee, Cafe Giang. The place and coffee was great. We want to thank her for her warmth and kindness.
All other staff members, Anna, Alice, Helen, Debbie, Dulcie, Jolie and Enzo were very warm and helpful.
Enzo helped us with the weighing scale in the room.
Hotel’s lovely Christmas goodies made it all the more special.
The location of the hotel is right at the centre of all happening places in old quarter, shops, money exchange, tour operators, Hoàn Kiếm lake, Train Street, Dong Xuan market. Night Market etc.
Wish the hotel and staff all the very best.
Would love to come back and stay here again !! Cheers !!!

2025-12-29 via Tripadvisor
T
Tourist50849538670 Family Los Angeles, California
10
Outstanding
Pros:

Our group of seven had a fantastic stay at L'Hotel du LAC Hanoi. Its convenient location made exploring Old Town easy, while the friendly staff, comfortable beds, delicious breakfast, and rooftop bar (happy hour drinks from 4pm-7pm!) made our stay especially enjoyable. The hotel's stunning Art Deco design was a standout as well. We would absolutely choose this hotel again on our next visit to Hanoi!

2025-12-27 via Tripadvisor
P
pnelsonnyc Friends getaway New York City, New York
10
Lovely Oasis in Hanoi
Pros:

We had such a nice stay here! The hotel is just near the lake in the heart of Hanoi, so it’s a perfect HQ for exploring. The breakfast is also delicious. But the staff truly made it special - going out of their way to help us with transportation, reservations, and other ideas. Thanks especially to Louis for his attention & help!

2025-12-27 via Tripadvisor
W
W6854BZellenc Friends getaway
10
Happy experience
Pros:

Staying in L Hotel Le Duc is such a nice experience, with Chloe and all the front desk where very accomodating, warm and helpful.
The rooms were nice and clean.
Location is the best!
Room rate/ breakfasr were value for money
If you have a chance, we will certainly go back to the same hotel..

2025-12-27 via Tripadvisor
A
A9348HUgeorginam Couples
10
Fantastic stay!!
Pros:

We had a fantastic stay here - and kept coming back each time we were in Hanoi throughout the trip as the staff were so friendly. Excellent service, breakfast is 10/10 and the rooftop happy hour also winners! 100% recommend and would come again!

2025-12-26 via Tripadvisor
S
Safari549648 Friends getaway
10
A wonderful Hanoi hotel
Pros:

If you are traveling to Hanoi you MUST stay here! The staff was all so wonderful. Chloe in particular helped us book a car from the airport, book our Ha Long Bay Cruise, and made suggestions for other places in Vietnam as well. This hotel is very special. Thank you to everyone who helped us throughout our stay!

2025-12-26 via Tripadvisor
M
MarikaCanDo Business Hong Kong
10
Hotel Le Location Location Location!
Pros:

All the staff are hospitality superstars! This is in the heart of the old town and it was Hanoi on a stick! Breakfast was a crowd pleaser, I absolutely loved the special local market touches, Vietnamese donuts, green rice cakes and local dried fruits. I was battling off the flu and still managed to see and do so much during the short stay! I would definitely recommend this place 1000%

2025-12-23 via Tripadvisor
7
72Adelaide Couples Toulouse, Haute-Garonne, Occitanie
10
Hospitality done right
Pros:

Choosing to stay at L’Hotel du Lac was one of the best decisions we made. The way we were treated here felt genuine and thoughtful, nothing overdone. The staff made us feel comfortable from the moment we arrived, like guests rather than customers.
The location is also a big plus. It’s right where you want to be if you’re exploring the Old Quarter, with plenty to see and do just steps away.

2025-12-23 via Tripadvisor
D
Departure05108656461 Friends getaway Singapore
10
Excellent in every way!
Pros:

This hotel was a joy to stay at in every way! The team were wonderful hosts - we were greeted and introduced to the neighbourhood with such care and sincerity, and were met with smiles every time we passed through the lobby. Everyone was so unfailingly helpful and warm. The rooms were clean, comfortable, and beautifully decorated. I don’t normally eat hotel breakfasts because there’s usually so much around the city to eat, but we enjoyed the breakfast at L’Hotel du Lac every single day. They had a varied and interesting buffet with local and western options, and made-to-order meals. Location was prime, just steps away from great food, shops, a BRGMart where we bought all the good snacks, and the lake. We’re so grateful to all the lovely people running L’Hotel du Lac and making every moment wonderful. The afternoon before checkout, a fruit platter was delivered to our room as a farewell gift. The extremely thoughtful team also remembered a passing remark we made, saying we loved the peanut candy served at the hotel spa, and gave us a gift bag of the candy as we left! Such genuine hospitality really made our trip, and we would highly recommend this hotel to everyone visiting Hanoi. Thank you, team! We hope to stay with you again!

2025-12-20 via Tripadvisor
D
diallak2013 Family Dar es Salaam, Dar Es Salaam Region
10
A stay in the heart of the old quarter
Pros:

This hotel is small and quaint like most hotels in the old quarter. It is well placed to walk around. Lots of shops and activities from the moment you step out. We took a junior suite and it was super small but comfortable. Staff are exceptionally pleasant and will go out of their way to make your stay comfortable.

2025-12-19 via Tripadvisor
L
lisruss Couples
10
Loved it. And the staff! And the location!
Pros:

Excellent location, amazing staff and service, delightful hotel with a funky, elegant atmosphere, good room size (not huge but big enough), great breakfast food choices, fabulous roof top bar. Loved everything about our stay and the price was great!

2025-12-18 via Tripadvisor
S
sharonanne31 Couples Conshohocken, Pennsylvania
10
A few days in Hanoi
Pros:

Wonderful service, spacious room, great Skybar, and extremely supportive in helping us plan our time in Hanoi. Location can’t be beat! Truly beautiful humans!! Thank you!

2025-12-17 via Tripadvisor
G
Go35650785791 Friends getaway
10
Great Hotel with Awesome & Warm Staff. A great place to stay in Hanoi
Pros:

The team at L'Hotel du LAC Hanoi is the best team I ever encountered in all my overseas holiday trips. They are warm & friendly. Always offering good advice from sightseeing, shopping, food & weather wear tips. A big shout out to Louis & Carlos & team. Always smiling & caring for their guests. Hotel is in a good location. Near the lake area for morning & evening walks. Walking distance to food & shopping places. Would highly recommend L'Hotel du LAC Hanoi Hotel for anyone traveling to Hanoi

2025-12-17 via Tripadvisor
A
Adventure65632711773 Couples
10
Fantastic hotel!
Pros:

Fanatic hotel! Staff couldn’t be more friendly or helpful. Great rooms, good size, had everything we needed and very quiet. Breakfast was great as was rooftop bar and spa. Wouldn’t hesitate to recommend. Thank you!

2025-12-17 via Tripadvisor