Hyatt Regency Mexico City Insurgentes WTC

Hotels
•
Hyatt Regency
8.8 (230 reviews)
Av. Insurgentes Sur 724 Col Del Valle , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Delicious breakfast
Cons:
Room cleanliness issues
High early check-in charges
Limited dining options

Categories

Cleanliness
8.01
The room wasn't clean for one night and there were complaints about the bathroom leaking.
Service
9.98
The staff provided attentive and exceptional service, significantly enhancing the overall experience.
Location
9.52
Great location near restaurants and shops, making it convenient for guests.
Room Quality
8.47
Overall room quality is good, though some guests found the size smaller than expected.
Amenities
8.5
Amenities were satisfactory but limited dining options and bar services were noted.
Value for Money
7.96
Early check-in charges were excessively high, leading to disappointment.
Food and Beverage
9.01
Breakfast received high praise for its quality, although options for dietary restrictions were lacking.
Overall Experience
8.98
The combination of service and location resulted in a positive overall experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:15

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style at Hyatt Regency Mexico City Insurgentes with rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Selected rooms even offer a terrace for a stunning view of the city.

Convenient Location Near Major Attractions
Located just a few kilometers away from iconic landmarks such as Chapultepec Castle, The Angel of Independence, and Chapultepec Forest, our hotel is the perfect base for exploring Mexico City's rich culture and history.

Exceptional Dining and Fitness Facilities
Start your day with a delicious breakfast offering various options. Stay active at the fitness center or unwind at the on-site restaurant and bar. With 24-hour room service and a welcoming staff, your stay with us will be truly memorable.

Book your stay at Hyatt Regency Mexico City Insurgentes for an unforgettable experience in Mexico City.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.8
Based on 230 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.98
G
GINO • solo_traveller • mx
10
2026-04-13 • via Nuitee
C
Cerdá • couple • mx
10
2026-04-04 • via Nuitee
L
Lorena • family_with_children • co
10
Espectacular
Pros:

El personal fue muy amable y dispuesto a dar indicaciones. El desayuno muy variado y rico. El espacio y tamaño de la habitación.

2026-04-02 • via Nuitee
T
Torito2016 • couple • mx
10
Pros:

Moderno, confortable, limpio, y en excelente ubicacion!

Cons:

...

2026-03-30 • via Nuitee
K
Kayode • family_with_children • mx
10
2026-03-23 • via Nuitee
P
Pedro • couple • mx
8
Great hotel with excellent location, confortable and with many options to visit near by.
Pros:

The location is excellent in one of the top neighborhoods in Mexico City and has so many options for eat outside the hotel too.

Cons:

Besides its brand new it has some things that need to be updated or replaced.

2026-02-13 • via Nuitee
L
Lugo • couple • mx
10
2026-01-31 • via Nuitee
W
Wilfred • couple • ca
10
Great stay all around.
Pros:

-quiet location(sat/sun)
-decent gym(free weights, cable station, cardio)
-great breakfast buffet(birria!)

2026-01-29 • via Nuitee
M
Marcelo • solo_traveller • mx
10
2026-01-28 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-01-25 • via Nuitee
H
HAROLD FABIAN • solo_traveller • co
9
2026-01-19 • via Nuitee
M
MARCO ANTONIO • solo_traveller • us
8
Me cobraron dis veces, ustedes y booking
Pros:

Bonita

Cons:

El lobby está lejos de la Calle, para tomar uber se siente inseguro.

2026-01-19 • via Nuitee
M
MARCO ANTONIO • solo_traveller • us
9
Comoda
Pros:

No son habitaciones oscuras.

Cons:

La regadera no dice en dónde está el agua caliente, o no lo vi

2026-01-15 • via Nuitee
G
GILBERTO ISAAC • solo_traveller • mx
10
fue una estancia corta
Pros:

la ubicación

Cons:

nada por comentar

2026-01-12 • via Nuitee
J
Juan Carlos • couple • mx
10
Pros:

El personal fue atento en todo momento y siempre respondían a dudas amablemente.

2026-01-02 • via Nuitee
S
Sean • family_with_children • ch
9
2026-01-01 • via Nuitee
M
Manuela • family_with_children • de
10
2025-12-29 • via Nuitee
Q
Q5478QMgladysr • NONE • Chicago, Illinois
10
Great Place to Stay to Relax and Enjoy MX
Pros:

The hotel is located in a great location near restaurants, cafes, shops and easy to catch an Uber. The staff is friendly and helpful. The hotel decor looks stunning and the City View Room was amazing. I enjoyed my stay and was able to relax. The breakfast food tasted delicious!

2025-12-27 • via Tripadvisor
R
Rafael • solo_traveller • br
10
2025-12-19 • via Nuitee
P
Priscilla • solo_traveller • br
1
Nao é qualidade de Hyatt que estou acostumada
Pros:

Localização

Cons:

Sem opções café da manhã para celiacos ou alérgicos, comida ruim, quarto o banheiro vazava água , impressão de sujo

2025-12-12 • via Nuitee