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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Rooms with Modern Amenities
Experience comfort and style at Hyatt Regency Mexico City Insurgentes with rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Selected rooms even offer a terrace for a stunning view of the city.
Convenient Location Near Major Attractions
Located just a few kilometers away from iconic landmarks such as Chapultepec Castle, The Angel of Independence, and Chapultepec Forest, our hotel is the perfect base for exploring Mexico City's rich culture and history.
Exceptional Dining and Fitness Facilities
Start your day with a delicious breakfast offering various options. Stay active at the fitness center or unwind at the on-site restaurant and bar. With 24-hour room service and a welcoming staff, your stay with us will be truly memorable.
Book your stay at Hyatt Regency Mexico City Insurgentes for an unforgettable experience in Mexico City.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 15 per day.
Location
Guest Reviews
The location is excellent in one of the top neighborhoods in Mexico City and has so many options for eat outside the hotel too.
Besides its brand new it has some things that need to be updated or replaced.
-quiet location(sat/sun)
-decent gym(free weights, cable station, cardio)
-great breakfast buffet(birria!)
Bonita
El lobby está lejos de la Calle, para tomar uber se siente inseguro.
No son habitaciones oscuras.
La regadera no dice en dónde está el agua caliente, o no lo vi
la ubicación
nada por comentar
El personal fue atento en todo momento y siempre respondían a dudas amablemente.
The hotel is located in a great location near restaurants, cafes, shops and easy to catch an Uber. The staff is friendly and helpful. The hotel decor looks stunning and the City View Room was amazing. I enjoyed my stay and was able to relax. The breakfast food tasted delicious!
Localização
Sem opções café da manhã para celiacos ou alérgicos, comida ruim, quarto o banheiro vazava água , impressão de sujo
Beautiful!
Breakfast starts 6:30. I have to leave at 6:30 and asked the TO-GO box in advance. But the restaurant is not ready and decline my request in the morning. Disappointed.
The staff at the restaurant is great. The food is very good. The view is ad hoc.
The sliding doors in the bathroom, and the bathroom distribution is not ideal. The size of the room is smaller of what it used to be. Not a hot tub in the bathroom.
My recent stay at the Hyatt Regency Mexico City Insurgentes was outstanding, primarily due to the truly terrific service provided by the staff. While the hotel is beautiful and well-appointed, it was the personalized attention and genuine care from several team members that turned a simple trip into a memorable experience.
I must specifically commend the housekeeping team, particularly Oskar, whose service was exemplary. The room was consistently immaculate, and the attention to detail from Oskar and the rest of the cleaning staff was noticeable and greatly appreciated. They ensured everything was perfect and always had a cheerful and professional demeanor.
Furthermore, the assistance provided by Edgar and Alan in the lobby/front-of-house area was invaluable. Getting Ubers in a busy city can sometimes be challenging, but they handled this process flawlessly, making sure my transport was secured quickly and efficiently every time. Beyond logistics, both Edgar and Alan were genuinely proactive, consistently checking in to ensure I had everything I needed throughout my stay. Their constant vigilance and readiness to assist, always with a smile, exemplified five-star hospitality.
The dedication of Oskar, Edgar, Alan, and the entire staff made this hotel experience truly stand out. Their commitment to guest comfort and satisfaction is what defines this Hyatt Regency, and I highly recommend it to anyone visiting Mexico City.
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