Metro Inn & Suites

Hotels
4.5 (537 reviews)
1055 Golfair Boulevard , Jacksonville , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Some positive mentions of staff
Room size and bed comfort noted positively
Cons:
Heavy mentions of uncleanliness
Safety concerns and reports of drugs

Categories

Cleanliness
2.96
Consistent mentions of unclean rooms and presence of pests.
Service
6.93
Some positive mentions of staff but overshadowed by negative experiences.
Location
4.97
Frequent mentions of crime and unsafe surroundings.
Room Quality
3.92
Reports of rooms being dirty and unsatisfactory conditions.
Amenities
4.95
Limited positive feedback on amenities, generally lacking.
Value for Money
3.41
Overall sentiment indicates poor value given the conditions.
Food and Beverage
5.96
Not mentioned directly but assumed average.
Overall Experience
2.93
General dissatisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:54

Property Description

Convenient Location
Located just a short distance from popular attractions like Cummer Museum of Art and Gardens, Metro Inn & Suites in Jacksonville offers easy access to the city's key destinations.

Helpful Reception
Our dedicated staff at the reception is always ready to assist you with valuable information and tips to explore the area, ensuring a smooth and enjoyable stay.

Nearby Attractions
With Jacksonville Zoo Gardens and Theatre Jacksonville in close proximity, as well as quick access to Jacksonville International Airport, Metro Inn & Suites is the perfect choice for both leisure and business travelers.

Book your stay at Metro Inn & Suites now for a memorable experience in Jacksonville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.5
Based on 537 reviews
Cleanliness: 2.96
Service: 6.93
Location: 4.97
Room Quality: 3.92
Amenities: 4.95
Value for Money: 3.41
Food and Beverage: 5.96
Overall Experience: 2.93
D
Donyell Davis • solo_traveller • us
7
2026-02-11 • via Nuitee
D
Donyell Davis • solo_traveller • us
7
2026-02-11 • via Nuitee
C
Chas • family_with_children • us
1
Crack
Pros:

Nothing

Cons:

Whole place tasted like a cigarette. We had crackheads freestyle rapping to us on the way to our room. Our bathroom sink was broken . Our shower didn't work.

2026-02-11 • via Nuitee
E
Eric • couple • us
1
Terrible
Pros:

Nothing

Cons:

Pimps knocking on my door at all hours

2026-01-28 • via Nuitee
A
Aditya • family_with_children • jp
1
RECOMAND A HARD STAY AWAY FROM THIS HOTEL
Pros:

Nothing

Cons:

It's a shady neighbourhood. People loitering in and out around hotel in very questionable manner. Entire hotel has strong cigarette smell. Even if you smoke, it still hits you. Washroom not cleaned. They take security deposit in cash. I checked out within 10 mins of checkin. They didn't refund even security deposit forget room rent. Only time you can get your refund is after 8am and in person cash only, not a case if you are traveling and lives too far. Owner is incapable to understand logic, a indicator of his ill intention. Overall it's shady, smelly, ugly place, full of dumb, selfish and crooked staffs led by a con man.

2026-01-24 • via Nuitee
S
Serrano • couple • us
2
Pros:

A/C Not Working Room was very Warm It was 2 Guess Not enough Towels only 1 pillow Not Satisfied

2026-01-19 • via Nuitee
J
Jalen • solo_traveller • us
6
2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Bertie • solo_traveller • us
6
Adequate
Pros:

It was an emergency situation. Thank you for helping with keeping someone from being homeless for a few days.

Cons:

The staff was great 👍.

2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
1
Wish I didn’t stay there
Pros:

The people was selling

Cons:

Everything

2026-01-15 • via Nuitee
J
Joseph • extended_group • us
1
2026-01-15 • via Nuitee
N
Nicolas • solo_traveller • cl
1
2026-01-11 • via Nuitee
J
John • couple • us
1
Pros:

Leaving

Cons:

Everything it was the most disgusting place, no towels, high crime , believe prostitution was taking place, homeless people in stairwell. Cockroaches in the bathroom. You should remove this from your listings

2026-01-04 • via Nuitee
M
Markei • couple • us
10
2025-12-23 • via Nuitee
J
Jackson • couple • us
1
Bad
Pros:

Nothing

Cons:

Hated everything

2025-12-20 • via Nuitee
T
Timothy • solo_traveller • us
1
I would never go there and get bad customer service
Pros:

Its a terrible place

Cons:

It’s a lot of drugs and drug dealers all their proper. It need to be cleaned up.

2025-12-08 • via Nuitee
R
Ricker • couple • us
1
Pros:

Very bad place to stay will never stay there ever again

Cons:

Was not clean floor and bed was nasty

2025-12-03 • via Nuitee
D
Dorian • couple • us
8
2025-12-02 • via Nuitee
S
Saavedra Fuentes • solo_traveller • us
1
Pros:

Nada

Cons:

Estaba cochina la habitación

2025-11-18 • via Nuitee
R
Reed • couple • us
7
2025-11-18 • via Nuitee