Meritel Hanoi

Hotels
10 (4125 reviews)
No. 151-153 Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi , Hanoi , VN
+84 24 3719 9222

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful location
Good amenities
Cons:
Bathroom maintenance
Small gym

Categories

Cleanliness
10
Rooms were clean and tidy, but some areas like bathrooms could be better maintained.
Service
10
Amazing customer service, very accommodating and friendly staff.
Location
10
Perfect central location with easy access to key attractions.
Room Quality
10
The rooms are lovely with comfortable beds and good size.
Amenities
10
Good range of amenities and options for breakfast.
Value for Money
10
Good value for a hotel of this standard.
Food and Beverage
10
Delicious food with varied breakfast options.
Overall Experience
10
Overall a beautiful stay with exceptional experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:17

Property Description

Luxurious Amenities and Services

Meritel Hanoi offers an array of upscale amenities, including an outdoor swimming pool, fitness centre, and a stylish terrace and bar. The 24-hour front desk, airport transfers, and concierge service ensure a seamless stay for all guests.

Elegant and Comfortable Rooms

Experience comfort and convenience in the air-conditioned rooms at Meritel Hanoi, equipped with modern facilities such as a flat-screen TV, minibar, and private bathroom. The cozy bedding and plush towels add a touch of luxury to your stay.

Diverse Dining Options

Indulge in a delightful culinary experience at the hotel's restaurant, serving a variety of cuisines including British, Vietnamese, and local dishes. Whether you prefer buffet, à la carte, or continental breakfast, Meritel Hanoi caters to all tastes.

Experience luxury and comfort at Meritel Hanoi - book your stay now for an unforgettable hotel experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

10
Based on 4125 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Manisha • solo_traveller • dk
8
2026-09-19 • via Nuitee
S
Stephane • couple • fr
7
2026-09-19 • via Nuitee
L
Leigh • couple • au
10
Jewel of Hanoi
Pros:

From the moment we arrived, the Meritel Hanoi was exceptional. The hotel itself is beautiful, the location is perfect for exploring Hanoi, the rooms are gorgeous and comfortable, and the pool and rooftop area are such a lovely escape from the energy of the city.

What truly makes this hotel special, though, is the people. The level of kindness, warmth, professionalism and genuine care shown to us throughout our stay was extraordinary. Nothing ever felt like too much trouble, and it never felt forced or simply part of the job. We felt genuinely welcomed and looked after.

There are hotels you remember because they are beautiful, and then there are hotels you remember because of how they made you feel. Meritel Hanoi gave us both. It was the perfect way to finish our time in Vietnam and a place we would return to without hesitation.

Cons:

Genuinely, nothing. Our only disappointment was having to leave. The entire experience exceeded our expectations.

2026-09-18 • via Nuitee
G
Gary • solo_traveller • us
10
2026-09-18 • via Nuitee
N
Naoto • extended_group • jp
9
設備はとても良いので、コミュニケーションをしっかりしてほしい。
Pros:

屋上のバーが大変素敵でした。
朝早く出かけねばならず、朝食boxを持たせてくれた配慮にも感謝です。

Cons:

予約した際からツインベッドルームを希望していましたが、チェックイン時点で用意できていないと言われて大変困った。結果、ツインルームは用意してもらえたのですが、ツインルームが2つ繋がった部屋の片方を手配され、隣の部屋の音が漏れる状態でした。うるさくて落ち着かなかったのが残念でした。

2026-09-17 • via Nuitee
C
Chloé • couple • fr
8
Pros:

La chambre était vraiment super jolie.
Très bon petit déjeuner.
L’hôtel est au centre du vieux quartier de Hanoi donc très pratique.
Possibilité de prendre une douche avant notre départ en train de nuit donc très pratique !

Cons:

Énormément de bruits juste à coté de notre chambre donc impossible de se reposer l’après midi de notre arrivée ni la nuit car du bruit jusqu’à 21h et reprise à 6h. Nous avons dû changer de chambre mais cela est très dommage de la part de l’hôtel qui était responsable du bruit et nous a quand même placé dans cette chambre à notre arrivée..

2026-09-17 • via Nuitee
M
Melanie • extended_group • gb
6
2026-09-16 • via Nuitee
R
Raz • solo_traveller • il
9
Pros:

מיקום מעולה, בלב העיר.
שירות אישי, מצויין ואדיב.
נקי ומסודר

2026-09-14 • via Nuitee
S
Subhada • couple • qa
10
2026-09-13 • via Nuitee
W
Wiktor • extended_group • pl
10
2026-09-13 • via Nuitee
W
Wei Chou • solo_traveller • tw
10
2026-09-13 • via Nuitee
E
eurwood365 • solo_traveller • us
10
2026-09-13 • via Nuitee
E
Edgaras • couple • us
10
2026-09-12 • via Nuitee
C
Chung, Nguyen Van • extended_group • vn
10
2026-09-12 • via Nuitee
F
frank • couple • de
10
Pros:

Sehr sehr sehr freundliches personal..1 mit Stern

2026-09-11 • via Nuitee
S
Samer • couple • il
9
2026-09-11 • via Nuitee
S
Shahin • solo_traveller • us
10
2026-09-11 • via Nuitee
N
Najat • solo_traveller • sa
10
Pros:

روعه يجنننننن المكان ومريح والموظفين مره لطيفين والمكان نظيف

Cons:

كل شس تمام

2026-09-11 • via Nuitee
E
Elise • couple • au
10
2026-09-10 • via Nuitee
G
Gema • couple • es
10
Estupenda estancia en Hanoi
Pros:

La amabilidad del personal, las instalaciones, la comodidad de la cama y el desayuno. Además nos dejaron ducharnos después de hacer el check out.

Cons:

Todo me gustó.

2026-09-10 • via Nuitee