Marlborough Hotel

Hotels
9 (2552 reviews)
22 Stracey Road, , Norwich , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Express check-in/check-out
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value
Cons:
Limited breakfast options
Cleanliness issues in bathrooms
Squeaky bed

Categories

Cleanliness
8.58
Some comments about cleanliness issues in the bathrooms.
Service
9.55
Staff were friendly and accommodating with early check-in.
Location
9.59
Good location close to the train station.
Room Quality
8.54
Generally good quality but encountered some issues with the bed and shower.
Amenities
9.07
Nice amenities like fast WiFi and communal kitchen facilities.
Value for Money
9.53
Great value overall given the price point.
Food and Beverage
8.08
Breakfast options were limited, making it less favorable.
Overall Experience
9.05
Positive stay overall with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 06:44

Property Description

Convenient Location

Just 5 minutes’ walk from Norwich Railway Station, Marlborough Hotel offers accommodation with free WiFi. Norwich’s historical city centre and cathedral are 15 minutes’ walk away.

Comfortable Rooms

The rooms at Marlborough Hotel feature tea/coffee making facilities, a TV with Freeview, and most have an en-suite bathroom. Ironing facilities are also available.

Nearby Attractions

The family run Marlborough Hotel is just a 10-minute walk from the lively Riverside Development, with its bars, restaurants and cinema. Norwich City Football Club is a 10-minute walk away, and the impressive Norwich Castle can be reached in 20 minutes.

Book now to experience the perfect blend of convenience and comfort at Marlborough Hotel!

Important information:

When booking for 3 rooms or more, different policies and additional supplements will apply.

The property has a small private car park and on street parking permits are available. Parking cannot be booked in advance and is allocated on a first come first served basis, charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 2552 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.05
K
Kaitlyn couple gb
3
Location is great need to have a deep clean in the room
Pros:

The location

Cons:

Stains on the walls , not very hygienic , loads of little flies

2026-08-29 via Nuitee
M
Michael couple gb
6
2026-08-29 via Nuitee
C
Christopher couple gb
7
Ok.
Pros:

Didn't have breakfast

Cons:

Wifi was a bit iffy

2026-08-29 via Nuitee
A
andrew couple us
8
2026-08-28 via Nuitee
W
Welltravelledtoo solo_traveller gb
8
2026-08-28 via Nuitee
M
Melissa solo_traveller gb
5
2026-08-27 via Nuitee
M
Malcolm couple gb
5
Just about OK
Pros:

The shower, toilet and basin were clean, as were the bedding and the dining room and crockery, etc. There was a decent choice for breakfast, with a particularly good choice of teas and coffees, though it was completely d-i-y, The provision of a fridge and microwave for residents to store and heat their own food was unusual but welcome.

Cons:

Cleaning didn't seem to extend to carpets. 'Grubby' would probably best describe most of them and we didn't feel comfortable walking in our room in bare feet. Bits of coffee sleeves on the floor in the our toilet and under the edge of one of our beds and a prominent piece of string/yarn on our staircase were all there when we arrived and still there when we left, three days later. A request to service the room, made after a spill which left some marking on the toilet floor, resulted in washing of the mugs and topping up of the tea tray but no obvious cleaning and no bed making.

2026-08-26 via Nuitee
A
Alex couple nl
7
/
Pros:

Centraal in de stad, vlakbij station.

Cons:

Minder stil op straat door werkverkeer.

2026-08-26 via Nuitee
R
Rana solo_traveller eg
10
2026-08-26 via Nuitee
A
Andrea solo_traveller it
8
2026-08-25 via Nuitee
K
Kat couple gb
9
2026-08-24 via Nuitee
F
Frank solo_traveller gb
6
Pros:

Excellent value for money, good choice of continental breakfast. The room was very clean and the staff were friendly and professional

Cons:

The room was very hot and sleep disturbed by loud noise from plumbing when water was used in the next room. It was small and only a single bed was provided. This was ok for me as a single traveller but probably a squeeze for 2 people. Hotel not in the nicest part of town but this was reflected in the price.

2026-08-24 via Nuitee
F
FENGQI solo_traveller cn
8
2026-08-24 via Nuitee
V
Viju couple gb
1
2026-08-24 via Nuitee
C
Cara couple gb
10
2026-08-24 via Nuitee
E
E4741REjosv Couples
8
Ok hotel, nice staff, close by the city centre
Pros:

Room and bathroom are ok. Breakfast are ok. But the staf is really very kind.
The hotel is on walking distance of the town centre. Norwich is a nice town to visit.

2026-08-23 via Tripadvisor
L
Lorna extended_group gb
9
Hidden Gem in the City Centre!
Pros:

The hotel was in a fantastic location, just five minutes from the station. It was clean and very comfortable. The staff were friendly and personable. An absolute bargain price for the accommodation provided. Highly recommended!

Cons:

Nothing!

2026-08-23 via Nuitee
P
Paul solo_traveller gb
8
Great for cost effective stay within 20mins walk of Castle mall
Pros:

Staff were very helpful, dealt with any queries quickly and efficiently. Hotel is a good cost effective base for multi day stays with facilities such as a 24/7 dining area inc microwave and toaster. So you could bring takeaways back. Its perfectly adequate for a cheap flexible base to stay in Norwich within 20mins walk of Castle mall and lots of local facilities. Continental breakfast very extensive and good.

Cons:

Parking could be a challenge only 3 guest spaces for what is a decent size hotel with parking outside time restricted during day. Personally I like a cooked breakfast but it would not put me off booking again.

2026-08-23 via Nuitee
M
Mark couple gb
8
2026-08-22 via Nuitee
J
Joanna solo_traveller gb
7
Pros:

Staff were friendly and approachable, everything was as advertised and within walking distance to town centre and train station.

2026-08-22 via Nuitee