Marlborough Hotel

Hotels
9 (2530 reviews)
22 Stracey Road, , Norwich , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Express check-in/check-out
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value
Cons:
Limited breakfast options
Cleanliness issues in bathrooms
Squeaky bed

Categories

Cleanliness
8.58
Some comments about cleanliness issues in the bathrooms.
Service
9.55
Staff were friendly and accommodating with early check-in.
Location
9.59
Good location close to the train station.
Room Quality
8.54
Generally good quality but encountered some issues with the bed and shower.
Amenities
9.07
Nice amenities like fast WiFi and communal kitchen facilities.
Value for Money
9.53
Great value overall given the price point.
Food and Beverage
8.08
Breakfast options were limited, making it less favorable.
Overall Experience
9.05
Positive stay overall with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 06:44

Property Description

Convenient Location

Just 5 minutes’ walk from Norwich Railway Station, Marlborough Hotel offers accommodation with free WiFi. Norwich’s historical city centre and cathedral are 15 minutes’ walk away.

Comfortable Rooms

The rooms at Marlborough Hotel feature tea/coffee making facilities, a TV with Freeview, and most have an en-suite bathroom. Ironing facilities are also available.

Nearby Attractions

The family run Marlborough Hotel is just a 10-minute walk from the lively Riverside Development, with its bars, restaurants and cinema. Norwich City Football Club is a 10-minute walk away, and the impressive Norwich Castle can be reached in 20 minutes.

Book now to experience the perfect blend of convenience and comfort at Marlborough Hotel!

Important information:

When booking for 3 rooms or more, different policies and additional supplements will apply.

The property has a small private car park and on street parking permits are available. Parking cannot be booked in advance and is allocated on a first come first served basis, charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 2530 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.05
J
Janet solo_traveller gb
8
Pros:

Staff good helpful

Cons:

Location

2026-07-25 via Nuitee
T
terry couple gb
7
Good clean basic accommodation
Pros:

Good location clean friendly

Cons:

Could have done with an extra pillow each and bit more tea and milk would be nice-1 each was a bit mean!

2026-07-25 via Nuitee
G
Gerald solo_traveller nl
8
2026-07-25 via Nuitee
L
Lindsey solo_traveller gb
8
2026-07-24 via Nuitee
M
mary solo_traveller gb
8
Quiet place
Pros:

The hotel is near the train station and shops. The area is quiet. The rooms are clean and spacious.

Cons:

Nothing

2026-07-24 via Nuitee
V
Vérène solo_traveller ch
7
2026-07-24 via Nuitee
B
Ben solo_traveller gb
6
2026-07-23 via Nuitee
C
Caroline solo_traveller gb
9
Pros:

The Staff were very friendly and helpful.
Luggage could be left for a short while after check out, which was a plus.
Within 10 minutes walk of the Railway Station.

2026-07-23 via Nuitee
D
Diane couple gb
8
Nice hotel good location only 10 min walk from train station
Pros:

The communal fridge was a really useful idea

2026-07-22 via Nuitee
E
Efelante solo_traveller gb
7
Pros:

Very good location, friendly and helpful staff, easy parking

Cons:

If you're a light sleeper you might struggle - some of the rooms are opposite to a royal mail depot, with lots of vans coming and going from 3am onwards. Acoustic insulation is virtually non existent, and the noise is significant.

2026-07-22 via Nuitee
E
Ella couple gb
8
Perfect for the price
Pros:

Good for the price and location.

Cons:

Slightly dirty but other than that all good.
Was a bit noisy next to the train station with the windows open.

2026-07-21 via Nuitee
P
peter bray solo_traveller gb
5
Pros:

Functional

Cons:

Facilities very basic

2026-07-20 via Nuitee
C
Connor solo_traveller gb
8
2026-07-20 via Nuitee
T
Timothy Alan couple gb
5
Not impressed
Pros:

N/A

Cons:

N/A

2026-07-19 via Nuitee
L
Lorraine couple gb
10
Would come and stay again
Pros:

Very nice and spotless clean

Cons:

Nothing

2026-07-18 via Nuitee
A
Alison solo_traveller gb
2
I tried to spend as little time there as possible
Pros:

The bed was clean

Cons:

I did not like any of it reminded me of a care home

2026-07-18 via Nuitee
L
Luke extended_group gb
7
Nicer than expected hotel - but experience marred by noises in the night
Pros:

Location is very conveniently placed close to train station, rooms are considerably larger than expected, Staff are generally friendly and efficient

Cons:

We had an issue during our stay whereby our rooms were close to the front door. (I was travelling with my partner and with a friend = 2 rooms were booked) The front door was very loud when closed, prone to being slammed - this disturbed us int he night, an argument also occurred int he night between staff and a guest that disturbed our sleep. The Hotel cannot be blamed for the actions of another guest, but they could do something about the slamming front door and I hope they will as otherwise this was a very pleasant stay

2026-07-17 via Nuitee
P
Peter solo_traveller gb
7
Value for money and clean
Pros:

It was what I expected, clean, basic, great value for closeness to city centre! Flexible access. Car parked off road too was a bonus. However, only 3 spaces! But also looked ok to park outside on road overnight only if had been needed. Others staying were quiet too. Overall pleased.

Cons:

A fair number of people sharing a toilet and shower room,although another toilet was on ground floor near reception. A little noisy from trains stopping for the night and then starting up early morning as my room was opposite. But acceptable for the price.

2026-07-17 via Nuitee
K
Kravchuk solo_traveller gb
7
2026-07-17 via Nuitee
C
Catherine couple gb
5
Good location, room needs updating!
Pros:

Good loction to get around the city, very noisy with windows open as royal mail depot opposite.

Cons:

On arrival thought the hotel looked clean and tidy, greeted by receptionist who dealt with us quickly. Was disappointed in the room. On the whole it was small but clean however the curtains were awful!!! Looked liked a pattered dust sheet had been put up!! Ruined the room and made it look so cheap.

2026-07-16 via Nuitee