Saint James Palace Hotel

Hotels
8.5 (54 reviews)
Rua Pedro Natalio Lorenzetti, 115 , Lençóis Paulista , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Cold showers
Maintenance needed

Categories

Cleanliness
7.64
Some reviews mention issues with cleanliness, particularly in bathrooms and some rooms.
Service
9.11
Multiple reviews highlight courteous and helpful staff.
Location
9.15
Guests frequently praise the hotel's excellent location.
Room Quality
8.1
Rooms are described as spacious and comfortable, though there are some concerns about the condition.
Amenities
8.63
Amenities are generally satisfactory, although there are complaints about the breakfast and maintenance.
Value for Money
8.59
Most reviews suggest the hotel offers good value for the price.
Food and Beverage
8.14
Breakfast received mixed reviews but is often noted as a positive.
Overall Experience
8.61
Overall, guests report a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Luxurious Gourmet Amenities
Indulge in the gourmet area with barbecue facilities and a dinner table, perfect for a delightful culinary experience.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring a flat-screen TV, private bathroom with a shower, and some units even offer a cozy seating area for unwinding after a long day.

Convenient Services and Location
Benefit from free private parking, WiFi access, and a 24-hour front desk for all your needs. Plus, with a heliport available, your travel convenience is ensured.

Book your stay at Saint James Palace Hotel for a perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for R$ 60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 54 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
M
Mirelle Cristine • extended_group • br
10
2026-03-09 • via Nuitee
S
Souza Silva • solo_traveller • br
9
2026-03-08 • via Nuitee
T
Taisa • solo_traveller • br
10
2026-03-06 • via Nuitee
H
Henrique • couple • br
9
Muito boa
Pros:

Bem localizado, equipe simpática, acomodação bem confortável.

2026-03-05 • via Nuitee
L
Larissa • couple • br
8
Tudo muito bom! Parabéns!
Pros:

Tudo prático, limpo, organizado e adequado para a acomodação. Quarto super espaçoso! Ar condicionado, TV, poltronas e mesa para trabalho. Atender todas as minhas necessidades, inclusive para trabalhar, com disponibilidade de Wi-Fi com bom sinal.

Cons:

A TV é um pouco pequena para o tamanho do quarto. Mas é apenas um detalhe, porém que seria mais adequeado para conseguir assistir pela distância da cama e do suporte onde ela fica.

2026-03-05 • via Nuitee
S
santiago • family_with_children • br
3
Não voltaria pois o valor não entregou
Pros:

Do ar condicionado

Cons:

Cama muito dura sem conforto, frigobar vazio e pagamento da estadia não parcelava

2026-03-03 • via Nuitee
K
Kelly Cristina • family_with_children • br
10
atendeu minhas expectativas
Pros:

cafe da manha bom e a localizaçao boa tambem

2026-03-01 • via Nuitee
W
William Tadao • extended_group • br
9
Pros:

Atendimento ótimo ,quarto com bastante espaço , gostamos

Cons:

Cama e chuveiro poderia ser melhor um pouquinho

2026-02-23 • via Nuitee
C
Carlos José • solo_traveller • br
10
Excelente lugar!!
Pros:

Localização bem central.

Cons:

Foi tudo muito bom.

2026-01-27 • via Nuitee
F
Franciele Rodrigues • couple • br
10
2026-01-19 • via Nuitee
A
Andérli • solo_traveller • br
10
2026-01-19 • via Nuitee
R
Rebeca • couple • br
9
Pros:

Boa localização, bom atendimento, quarto conforme anuncio, tudo funcionava.

Cons:

Limpeza do quarto e banheiro deixou a desejar, mesa e bancada do quarto bem sujas, pia do banheiro vazando muito ao usar.

2026-01-03 • via Nuitee
J
Jucelia • extended_group • br
10
2026-01-02 • via Nuitee
M
Mello • couple • br
8
2026-01-02 • via Nuitee
J
Juliana • family_with_children • br
8
Ótima opção pelo custo benefício, com muitos pontos positivos
Pros:

Muito espaçosa com ar condicionado e TV bem novos

Cons:

Um pouco suja, faltou caprichar na limpeza.

2025-12-31 • via Nuitee
A
Ana • extended_group • br
7
2025-12-27 • via Nuitee
R
Rita • extended_group • br
10
Pros:

Tudo muito bom

Cons:

Sem avaliação negativa

2025-12-26 • via Nuitee
A
Antonio • solo_traveller • br
8
Pros:

Atendimento, atendentes muito cortês

Cons:

Acessos meio complicados

2025-12-18 • via Nuitee
C
Conessa • couple • br
4
Pros:

Do tamanho do quarto

Cons:

Do banho gelado e do café da manhã. E da falta de água.

2025-12-14 • via Nuitee
P
Paulo Elias Pietrafesa dos Reis • couple • br
5
Não voltaria
Pros:

quarto deluxe é excelente, café da manhã bom
Limpeza boa,localização boa

Cons:

Manutenção, hotel antigo,fotos do hotel não tem nada a ver,banheiro precisa de atualizações

2025-12-13 • via Nuitee