Casa Cielo

Hotels
•
Independent
9.4 (16 reviews)
Fray Gregorio Jiménez De La Cuenca 213, Valle de Bravo, 51020 , Valle de Bravo , MX
52-722 532 6848

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Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good location
Very good service
Pleasant room
Cons:
Poor cleanliness
Misleading star rating

Categories

Cleanliness
8.04
The property is described as poorly maintained, affecting the cleanliness perception.
Service
10
Service was noted as being very good and attentive.
Location
10
Located in a good area, close to the center and various restaurants.
Room Quality
9.04
The room is described as good but lacking additional hotel services.
Amenities
9.04
No additional amenities noted, hence rated lower.
Value for Money
9.54
No specific mention, assumed standard quality for this hotel tier.
Food and Beverage
9.54
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
10
Positive experiences highlighted in the reviews overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:01

Property Description

Stunning Terrace Views: Enjoy breathtaking views from our terrace, the perfect spot to start your day or unwind in the evenings.

Delectable Dining Experience: Indulge in a delightful culinary journey at Casi El Paraíso, where you can sip on drinks at the bar/lounge, savor meals alfresco, and grab snacks at the coffee shop/cafe.

Luxurious Comfort: Relax in our air-conditioned rooms with Select Comfort beds, down comforters, and Egyptian cotton sheets, all while enjoying entertainment on LCD televisions.

Immerse yourself in the heart of Valle de Bravo at Casa Cielo, just steps away from key attractions like Valle de Bravo Dam and Saint Francis of Assisi Church. Your ideal getaway awaits!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.4
Based on 16 reviews
Cleanliness: 8.04
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 9.54
Overall Experience: 10
J
James • extended_group • mx
9
2026-03-23 • via Nuitee
A
Alejandro • solo_traveller • mx
7
2026-03-23 • via Nuitee
H
Holguin • couple • mx
9
2026-02-23 • via Nuitee
C
Cecilia • couple • mx
10
Pros:

Está en una buena ubicación sobre una calle principal y cerca del centro, así como cerca de diversos restaurantes 🙂

Cons:

NA

2025-12-02 • via Nuitee
L
Luis • couple • mx
5
Este supuesto "hotel" no lo recomiendo.
Cons:

Se anuncia como hotel 3 estrellas y no es hotel, es una casa adaptada. Desde la llegada es difícil de ubicar porque es la fachada, sin mantenimiento, de una casa. La habitación está bien pero no tiene ningún servicio adicional como para considerarlo como hotel.

2025-10-20 • via Nuitee
H
Hugo • family_with_children • mx
10
Pros:

Todo muy bien, agradable, muy buena atención

2025-09-16 • via Nuitee
M
Maria • young couple • mx
10
Exceptional
2025-05-01 • via Nuitee
J
Joseph • young couple • mx
6
Would recomend
Pros:

Very good

2025-02-04 • via Nuitee
D
Dogan • young couple • mx
8
Very good
Pros:

We placed a special order for breakfast. It was prepared and served promptly.

2024-11-16 • via Nuitee
A
Andres • family with young children • mx
6
Casa Cielo is a good alternative to stay in Valle de Bravo, nevertheless it doesn't has Lake View.
Pros:

The staff had really good attitude

Cons:

The room I payed for promised to have a Lake view wich it did not.

2024-10-08 • via Nuitee
P
Paola • family with young children • mx
7
Good
2024-08-13 • via Nuitee
R
Ricardo • young couple • mx
7
According with my expectations
Pros:

The location.

Cons:

Too many steps.

2024-05-07 • via Nuitee
J
Joseph • review category business travellers • us
10
Exceptional
2023-09-14 • via Nuitee
A
Aline • family with young children • mx
5
It’s really not worth what you pay. Too expensive and the people, stag, host…. You didn’t know if you were talking to th
Pros:

The rooms were clean

Cons:

The staff was unfriendly and the breakfast no choice, you got they gave you!

2023-07-13 • via Nuitee
J
J.a.l.m.ja • young couple • mx
10
Exceptional
2023-05-17 • via Nuitee
J
Jonathan • young couple • us
10
highly recommend
Pros:

great breakfast

Cons:

it’s great here

2023-03-21 • via Nuitee
K
Karen Victoria • partner
10
Pros:

La atención, las instalaciones, el desayuno. Todo es Perfecto en una ubicación increíble.
Gracias por sus atenciones

2023-01-27 • via Nuitee
W
William • young couple • us
9
Superb
2022-10-26 • via Nuitee
R
ROCIO • partner
10
Pros:

Lugar pequeño pero tranquilo para estar cómodo

2022-10-03 • via Nuitee