La Ville Hotel

Lovely big room, wonderful breakfast.

The staff were really friendly.
We were bed and breakfast and there was an excellent choice.
Room was lovely and clean, staff were very friendly.
Hotel was excellently situated in the town.
We had an evening meal of tapas which was amazing

Very nice helpful staff
Lovey breakfast

The room was very spacious and clean as was the bathroom. The staff were lovely and helpful. Breakfast was in the adjoining restaurant and was good.

While we were there the internet was down and that was challenging until we found internet at the visitor information and other restaurants. Also the shower handle was broken and that was difficult. We ate at their restaurant and the food was delicious. The staff were kind and apologetic about our two issues. I definitely would stay there again.

Out of season so no dinner availability and staff down to a minimum. BBC channels didn't work very well and the stairs are steep. However the room was spacious and those staff on duty were very friendly and helpful.
We would use this hotel again.

Really lovely large rooms, amazing staff, and very reasonable 😀 👍 highly recommended!!

無人のチェックインで簡単ではあるが、フロントに人がいないことは不便でした。
部屋に設置してある湯沸かし器が壊れていて、交換してもらいたかったが、無人なので不可能。部屋は清潔でしたが、使い勝手が悪かったです。エレベーターがないので、スーツケースを持ち上げるのに苦労しました。

.

Amazing as always welcoming and very profitable definitely recommend

Beautiful rooms with great helpful staff on a picturesque island

Très bon séjour avec une chambre d’une excellente qualité et très très propre !
Petit déjeuner copieux - cependant aucun arrangement possible pour ceux qui doivent prendre le bateau tôt le matin… (c’est à dire avant 7h30) même pas la mise à disposition de fruits ou biscuits supplémentaires. Dommage.
Par ailleurs réception peu disponible malgré un téléphone à disposition.

The bedrooms and the two staff were really great especially the gentleman doing the cooking and the lady on reception both of whom made us feel very welcome. However here comes the big butt! We were very disappointed and dismayed to find upon arrival that the dining room and bar are now closed and this along with the Chez next door also now shutdown left us very little to do when coming back after being out but to sit in our bedrooms. I feel at least we should have been told of this before we arrived and a token refund offered as it was plainly not what we expected when booking last year. We also found lots of the places in town where either shut on a monday or needed to be prebooked!

A wonderful hotel - we enjoyed our stay so much and would love to come back. A really comfortable room and the breakfast was absolutely fantastic.

Quiet, nicely decorated accommodation

I had a very comfortable stay and would recommend this as the best place to stay in Alderney. Situated right in the center of St Anns it is convenient for the whole island and a 20 minute walk from the airport. When my return flight was cancelled they let me have the room back at a modest charge.

Great place to stay!

A lovely friendly and peaceful stay

The thing I liked about the staff, their attitude , I am 86 and I felt that nothing was too much
for any of your staff to help me, I was so grateful for this,
I certainly will recommend the hotel and certainly will stay with you again,
happy Alderney Week !! Judith cove

Wonderful friendly service at hotel. Good position in the centre of town. Bar and off licence next door