Hotel DIAMOND

Hotels
8.7 (734 reviews)
渋谷区道玄坂2-28-9 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Soundproof rooms
Daily housekeeping
Vending machine - drinks
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Review Highlights

Pros:
Central Shibuya location (near crossing and station)
Friendly, helpful staff
Lobby freebies: free drinks, wine, spirits, ice cream, toiletries/face packs
Clean rooms and property
Convenient for walking to shops/restaurants/tourist spots
Good hospitality and troubleshooting
Cons:
Rooms are small (by Western standards) and beds can be tight for two
Bathroom layout described as unusual by some guests
Property operates as a 'love hotel' in the area (hourly rentals) which may be unexpected
Difficult vehicle access / limited drop-off convenience
Some street-level nighttime noise and crowds nearby
No English TV channels noted

Categories

Cleanliness
8.8
Multiple reviewers explicitly noted the hotel and rooms were clean and well maintained; one comment contrasted street cleanliness but the property itself was described as clean.
Service
9.1
Staff repeatedly praised as lovely, friendly and excellent at troubleshooting; several mentions of helpful reception and good hospitality.
Location
9.3
Consistently highlighted as a major positive: central Shibuya location, minutes from Shibuya Crossing and train station, walking distance to restaurants and tourist areas.
Room Quality
6.8
Rooms are small by Western standards, some complained of small beds for two and an odd bathroom layout; functional and clean but compact.
Amenities
9.1
Lobby freebies (drinks, champagne, wine, ice cream, face packs, toiletries/skin care) and on-site amenities were repeatedly praised and considered a standout feature.
Value for Money
8.7
Described as reasonably priced and good value given the central location and plentiful freebies; overall considered a worthwhile choice by many guests.
Food and Beverage
8.9
No formal restaurant offering noted, but many guests loved the free drinks, ice cream and spirits in the lobby; nearby dining options plentiful.
Overall Experience
8.9
Generally very positive — guests would return or recommend due to location, service and amenities, tempered by small room size and discreet 'love hotel' style.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 04:28

Property Description

Central Location in Shibuya Ward

Modern Amenities

Hotel DIAMOND, nestled in Tokyo's vibrant Shibuya Ward, offers a prime location just steps away from iconic landmarks like Hachiko Statue and Shibuya Center-gai Shopping Street. The 3-star hotel boasts comfortable air-conditioned rooms with free WiFi, ensuring a relaxing stay. Guests can unwind in rooms equipped with a flat-screen TV, kettle, and complimentary toiletries. With the city centre a short distance away, convenience is at your doorstep. Explore the area with insider tips from the friendly reception. Immerse yourself in the bustling city life and book your stay at Hotel DIAMOND for an unforgettable Tokyo experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location