Element San Antonio Riverwalk

Hotels
Element by Westin
9.2 (744 reviews)
111 Soledad Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast service inconsistency
High valet charges

Categories

Cleanliness
9.44
The hotel was great, indicating a satisfactory standard of cleanliness.
Service
9.91
Staff were consistently praised for their helpfulness and professionalism.
Location
9.95
The hotel's location was described as perfect and convenient, especially near the Riverwalk.
Room Quality
9.4
Guests found the rooms fantastic and comfortable.
Amenities
8.93
Great breakfast options and facilities mentioned but some inconsistencies noted.
Value for Money
8.39
Some guests found the valet parking charge surprising, impacting perceived value.
Food and Beverage
7.94
Mixed experiences with breakfast service, affecting overall satisfaction with food.
Overall Experience
9.61
Overall positive with minor issues, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:43

Property Description

Modern Comfort and Convenience

Prime Location: Situated in San Antonio just steps away from The Alamo, Element San Antonio Riverwalk offers a perfect blend of convenience and luxury.

Top-Notch Amenities: Enjoy complimentary bike rentals, private parking, a well-equipped fitness center, and a delicious on-site restaurant during your stay.

Home-like Feel: Select rooms feature a fully equipped kitchen, providing the comfort and flexibility of home while away.

Experience the best of San Antonio with Element San Antonio Riverwalk - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

9.2
Based on 744 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.61
L
Lezcano couple us
10
2026-01-27 via Nuitee
R
Rees extended_group au
10
Perfect start to our family holiday
Pros:

Amazing staff, great location and very comfortable beds. Can’t wait to visit again.

2026-01-20 via Nuitee
D
Diego couple us
8
2026-01-19 via Nuitee
B
Brandel couple us
6
Cons:

No pool and over priced

2026-01-19 via Nuitee
R
Randy family_with_children us
10
The room were clean and the bed was comfortable.
2026-01-19 via Nuitee
D
Dane couple us
10
2026-01-15 via Nuitee
N
Nicole couple us
10
Loved it and would recommend to anyone!
Pros:

Modern and cozy

Cons:

It was close to the Riverwalk and the breakfast was amazing! Bar was super cool. Staff was amazing! Our room was a corner room with an amazing view of St.Marys Cathedral. Rooftop lounge/bar also cool. At night they have an area where they serve Herbal tea which helped me completely relax before bed. I have and will continue to recommend this hotel. Price was very reasonable. Parking garage behind hotel was convenient for two reasons. It was a public parking garage and 10.00!

2026-01-15 via Nuitee
K
kate family_with_children au
9
Staff were very helpful allowing early checkin which was a huge bonus , fantastic hotel on the riverwalk , great view fr
Pros:

Location ,spacious rooms, in room supplies, comfort, breakfast options

Cons:

Nothing

2026-01-09 via Nuitee
J
Joey family_with_children us
9
great stay thanks
Pros:

was close to river walk and that's why we came hotel was great in every way for us

2026-01-07 via Nuitee
M
Michael couple us
10
Exceptional
Pros:

Clean

Cons:

N/A

2026-01-07 via Nuitee
N
nancypR4410XB Family
10
Excellent
Pros:

Kenesha with the parking was so professional and helpful. She went above and beyond to help us. Also the young people working the check in desk were also very kind and helpful.

2025-12-26 via Tripadvisor
R
rosarO1408CB Couples
10
Chic!
Pros:

The element was way better than what I expected. It was very chic and the room was fantastic. Staff was great and super helpful. The continental breakfast was the biggest that I had ever seen very hard to decide what to eat. The location was perfect as it was just across the street from the Riverwalk.. It was also at a Prime shopping location. Will definitely stay there again when I go to San Antonio. Why stay anywhere else!

2025-12-21 via Tripadvisor
A
angieaW9242GP Business Austin, Texas
10
The staff is great!
Pros:

Christoper with housekeeping helped me with my DND sign. I appreciate his help and fast response to my issue. Dustin, upon arrival was excellent!!! I went to the rooftop bar and Cesia at the bar was great! Recommended great food and mixes a great drink. Had one cocktail at the downstairs bar and Michelle was just the sweetest lady. I really appreciate her kindness after a long day of meetings.

2025-12-19 via Tripadvisor
V
Vicki couple us
10
Walking distance to our favorite places.
Pros:

Great rooms and rooftop bar.

2025-12-09 via Nuitee
C
Cruz extended_group us
10
2025-12-08 via Nuitee
J
J4274AEmariannav Couples
10
Everything amazing but the breakfast experience
Pros:

The hotel was great, the front desk people were sweet. The valet worker Corey was amazing and so helpful. I appreciate all that he helped us with and the service he provided. My only problem was the breakfast attendant she was rude my first morning when I was alone and she didn’t charge anyone breakfast for anyone or me but the second time she was a bit nicer I felt like to my partner and I finally but she charged us breakfast I wouldn’t mind if it was consistent. She was my only issue.

2025-12-07 via Tripadvisor
9
964lur Couples
10
Valet and front desk was awesome!
Pros:

Keneshia was so sweet and helpful! They have the best staff, will definitely choose this place over next time we are in San Antonio!

2025-12-07 via Tripadvisor
J
juliawU6100BZ Business
10
Travel for work
Pros:

Great room, clean and amazing view. Adrian with valet was awesome. I will be spending the next month here for work/ travel. A great home away from home

2025-12-02 via Tripadvisor
C
Christina family_with_children us
10
2025-12-02 via Nuitee
B
Billie family_with_children us
9
2025-12-02 via Nuitee