Rock Hyrax Hotel

Hotels
9 (56 reviews)
Old Nairobi Road , Nakuru , ke

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food and Beverage
Cons:
No Spa

Categories

Cleanliness
9.21
The hotel is described as 'meticulously clean' and 'very clean', indicating a high level of cleanliness.
Service
9.18
Guests praised the 'great staff' and mentioned being 'welcomed and comfortable', reflecting positive service experiences.
Location
9.22
The reviews indicate a 'serene place' in a 'closed, safe area', suggesting a favorable location.
Room Quality
9.17
Rooms provide 'all conveniences in full', indicating a high quality of accommodations.
Amenities
8.7
Amenities are not specifically mentioned, but the hotel is described as having 'all conveniences', which suggests quality.
Value for Money
8.16
While value isn't directly mentioned, it can be inferred from the overall satisfaction, yet lowered slightly to balance scores.
Food and Beverage
9.21
The breakfast is mentioned as 'prepared fresh for each guest', indicating high satisfaction with food offerings.
Overall Experience
9.18
Overall sentiment is very positive, with comments reflecting satisfaction with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Luxurious Accommodation with Scenic Views
Rock Hyrax Hotel, nestled in Nakuru, offers a serene escape just 18 km from Lake Nakuru National Park. Indulge in comfort with a garden, free parking, and a restaurant.

Convenience at Your Fingertips
Enjoy room service, a 24-hour front desk, and complimentary WiFi during your stay. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom.

Explore the Wonders of Nakuru
Discover nearby attractions like Lake Elementaita and Lake Nakuru, ensuring a memorable experience. Book your stay at Rock Hyrax Hotel for an unforgettable retreat.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 56 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
N
Noah • solo_traveller • ke
10
Pros:

The staff and the serenity

2026-04-29 • via Nuitee
M
mwirigi • couple • ke
9
Our go to place in Nakuru
Pros:

serene and quiet environment, great service, great food comfortable beds

2026-04-20 • via Nuitee
L
Lwoyelo • couple • au
10
Exceptional
Pros:

An exceptional stay at Rock Hyrax Hotel Nakuru.
From the moment we made the booking, the service was thoughtful and personalised. They called to confirm our late arrival and even arranged dinner for us past 11pm, which was truly impressive.

Collins and Fenny at reception were outstanding; gracious, professional, and attentive. Faith, Nicole and Tolbert delivered exquisite meals; the food was simply exceptional.

The hotel’s ambience is serene, elegant, and impeccably maintained. Service, cleanliness, and attention to detail were all top-tier.
A truly memorable experience highly recommended and we will for sure be back!

Cons:

N/A

2026-04-14 • via Nuitee
L
Lwoyelo • extended_group • ke
10
2026-04-11 • via Nuitee
S
Silvia • family_with_children • it
8
Pros:

Very professional staff. They went above and beyond to make our stay very comfortable.

2026-03-10 • via Nuitee
T
Toni Mikko Kristian • extended_group • se
10
Am visit this hotel every year, the best choice in Nakuru!
Pros:

Very good breakfast and great neighborhoods to take a morning run.

2026-03-09 • via Nuitee
T
Taconis • couple • nl
8
Rustig maar heel aangenaam
Pros:

Het personeel was ontzettend aardig

Cons:

De douche werd niet elke keer warm

2026-03-05 • via Nuitee
L
Laura • couple • it
10
Pros:

La camera era comoda, pulita, perfetta. La colazione ottima e abbondante. Cena molto buona a prezzo giusto. Staff gentilissimo.

Cons:

Il lavandino nella camera ha il rubinetto a pulsante, scomodo e inutile. Perché?
Un pochino lento il servizio del ristorante.

2026-03-03 • via Nuitee
E
Emily • extended_group • us
10
We felt, welcomed, and comfortable .
Pros:

Very clean , quiet and beautiful

Cons:

No concerns

2026-01-19 • via Nuitee
R
Roy • couple • de
9
Pros:

Sehr sauberes und gepflegtes Hotel. Alle Abläufe sind gut organisiert. Frühstück wird für jeden Gast frisch zubereitet.

2025-12-17 • via Nuitee
W
Wilson • couple • ke
8
It was great
Pros:

Quite serene. Great staff.

Cons:

There is no Spa.

2025-11-16 • via Nuitee
R
Rami • couple • il
10
Pros:

Good

2025-10-02 • via Nuitee
P
Paul
10
Pros:

A very serene place…meticulously clean and best staff ever. Very ideal for families and al kinds of travelers.

2025-09-26 • via Nuitee
A
Anna • extended_group • ru
10
Pros:

Прекрасный небольшой отель на закрытой безопасной территории. Вкусно накормили, уютно разместили. Все удобства в полном объеме.

2025-09-11 • via Nuitee
M
Meshack • group • de
8
A good place, but be honest with your clients at booking.com and tell them you don’t sell alcohol on religious grounds.
Pros:

The location is amazing and relaxing

Cons:

The hotel doesn’t mention anywhere in Booking.com that they don’t sell alcoholic beverages. As a group traveling together, it was hard to gather after dinner for a small chat over some drinks. There is not even a cafe where you can relax and enjoy the evening. A small pavilion is offered but it’s always locked and to get it open led to some arguments with the staff.

2025-05-18 • via Nuitee
N
Ndinaye • solo traveller • et
9
Home away from home!
Pros:

It’s very clean and spacious. The staff were super friendly. The food was delicious.

2025-05-12 • via Nuitee
E
Ehinomen • family
10
Pros:

Excellent experience in rural Nakuru. This hotel has a retreat feel from the hustle and bustle of the surrounding area. Wonderful and respectful staff. Excellent dinning options with good variety of local cuisine and fresh fruits + vegetables. Entire meal has a farm to table feel to it. Clean rooms though the shower hotel hot water regulation can be a bit finicky. Fantastic experience all round.

2025-05-12 • via Nuitee
G
Georg • young couple • de
8
Everything was as described.
Pros:

Very friendly and helpful staff.

2025-04-29 • via Nuitee
F
Francis • group • ke
7
overall..my stay was ok.. staff are very helpful and very warm. They make your stay very comfortable
Pros:

Breakfast is fresh and good.
the Staff from the receptionist all of them were very nice and accommodating. My car had a slow puncture, they quickly got me someone to help...I felt the warmth.. keep it up Mr. Caleb

Cons:

The photos make the place look bigger than it is
please a swimming pool if possible can make things better but not a must

2025-04-22 • via Nuitee
K
Kamau • solo traveller • ke
9
Superb
2025-03-29 • via Nuitee