Six Senses Crans-Montana

Hotels
•
Six Senses Resorts & Spas
9.3 (192 reviews)
Route des Téléphériques 60 , Crans-Montana , ch

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great spa and pool
Delicious breakfast options
Outstanding staff service
Cons:
Complex internal layout
Limited restaurant hours

Categories

Cleanliness
9.13
The staff was amazing, it was clean and so nice.
Service
9.6
Every single member of the staff was outstandingly helpful and gracious.
Location
9.64
The hotel entrance is impressive and surrounded by lovely town and restaurants.
Room Quality
9.09
Rooms are lovely and thoughtfully designed.
Amenities
9.32
The spa is gorgeous and the pool area is excellent.
Value for Money
9.08
Standard quality for this hotel tier.
Food and Beverage
9.13
Breakfast is just one of the best, with many healthy delicious choices.
Overall Experience
9.4
A wonderful experience with attention to detail and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:24

Property Description

Luxurious Accommodation with Spectacular Amenities

Exquisite Dining Options: Indulge in a culinary journey with our restaurant offering Japanese, local, and European cuisine. Special dietary requests are welcome, including vegetarian, dairy-free, and vegan options.

Wellness Paradise: Unwind in our wellness area featuring a hammam, indoor pool, sauna, and more. Perfect for relaxation after a day of hiking or skiing in the picturesque surroundings.

Concierge Services: Our multilingual staff (German, English, Spanish, French) are at your service, providing valuable insights and assistance. Explore the area with ease, whether it's for outdoor activities or local attractions.

Experience the epitome of luxury and comfort at Six Senses Crans-Montana. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 192 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.4
S
Sarp • couple • tr
8
Pros:

Super.

2026-02-14 • via Nuitee
N
NURGUN • couple • tr
8
2026-02-08 • via Nuitee
A
Adele • couple • gb
10
Pros:

Perfect location. Beautiful hotel and surrounding. Attentive staff.

Cons:

Very expensive all round.

2026-01-25 • via Nuitee
C
Charbel • couple • gb
4
Not good value for money
Pros:

All is good except the service

Cons:

Service is bad

2026-01-25 • via Nuitee
E
Esin • couple • ch
10
2026-01-24 • via Nuitee
O
ORKUN • family_with_children • tr
10
Pros:

The staff were very polite and friendly. They made us feel at home and we had a wonderful holiday. Thank you.

2026-01-24 • via Nuitee
M
Maria • solo_traveller • pt
9
Прекрасный отель для отдыха с семьёй или для романтической поездки. Умиротворение, тишина, комфорт, красота, качество
Pros:

Интерьер в натуральных тонах. Умные системы регулирования света, тепла.

Cons:

Я жила не в основном корпусе и долгое время не могла понять логистику и плутала по этажам и коридорам

2026-01-21 • via Nuitee
S
Sílvia Alexandra • couple • pt
10
Maravilhoso!
Pros:

Maravilhoso. Funcionarios muito simpaticos, em especial Diogo Fernandes, a Sara do restaurante, pessoas felizes que nos bem rececebem. O hotel é maravilhoso em tudo.

Cons:

Apenas gostaria de ter tido acesso as informaçoes sobre actividades do hotel no exterior, acho que essa informaçao devia ser dada no check-in.

2026-01-21 • via Nuitee
B
Bertrand • couple • ch
6
2026-01-19 • via Nuitee
D
Dania • couple • kw
8
2026-01-19 • via Nuitee
D
Dario • couple • it
9
Soggiorno molto rilassante
Pros:

Colazione ottima e varia sia dolce che salata con cucina a vista. Posizione perfetta sopratutto d'inverno, direttamente sulle piste da sci. l'attenzione del personale, in ogni settore, è stata perfetta!

Cons:

La zona "umida" della SPA era un po' piccola e il bagno turco non funzionava.

2026-01-19 • via Nuitee
J
Joëlle • couple • fr
10
2026-01-19 • via Nuitee
J
Joseph • couple • gb
10
2026-01-19 • via Nuitee
A
Alexander • extended_group • at
10
2026-01-19 • via Nuitee
R
Rita • couple • pt
10
2026-01-19 • via Nuitee
S
Sarp • couple • tr
10
2026-01-17 • via Nuitee
V
Veronika • couple • ru
7
It was nice but service was really poor((
Pros:

It was my second staying at six senses in Crans Montana. Nice room with terrace and view. I like the spa and gym facilities. Nice Japanese restaurant with big menu and really good kitchen!

Cons:

I don’t like the service during the breakfast and reception service as well. I was disappointed with breakfast service because they usually forgot about my orders and I had to remind them two or three times. The food variety for six senses was really poor. No vegetables at all. Small variety of main dishes for breakfast. Want more clean table during the breakers and more attention from personal. So the breakfast is not for 5 star hotel.
The most disappointed thing was that service reception didn’t not tell us about their ski equipment! Hotel provides its own rent and changing area. So we had to rent it outside the hotel because we didn’t know about this! Also reception service didn’t provide with other facilities as well as breakfast time, restaurant variety and so on. I did know all these points only during my staying from the guests.
Want more pleasure hospitality service.

2026-01-17 • via Nuitee
A
Alison • couple • gb
9
Will definitely return
Pros:

Rooms were spacious and we loved the little touches like cakes on our arrival and the gifts on our bed. The hotel really makes you switch off while you are there.

Cons:

We are from uk and travel adapters didn’t fit sockets so couldn’t charge devices
Food was very good in restaurant but over priced

2026-01-15 • via Nuitee
I
Iuliia • couple • cy
4
Pros:

Ничего

Cons:

К сожалению мы сделали ошибку что выбрали это место для празднования новогодней ночи.
Отель предоставил только минимальное кол-во ночей 5 и заплатив 12.000€ это был худший выбор.
Также ужин в японском ресторане в новогоднюю ночь за 495 франков было просто не возможно есть, если бы мы знали то остались бы в номере и заказали room service. Я уверена что клиенты не против платить, но требуют соответственного качества.

Весь персонал отеля вызывает впечатление что только окончил стажировку в McDonald’s. Менеджмент требует отнестись более профессионально, тем более к подобному уровню отеля.

2026-01-08 • via Nuitee
D
dana • couple • ro
9
Excelent location
Pros:

Very serene space , friendly stuff

2026-01-07 • via Nuitee