Sonder at Pivot

Hotels
Sonder
9.2 (451 reviews)
1208 Pine Street , Seattle , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
BBQ facilities
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location convenience
Comfortable beds
Modern amenities
Contactless check-in
Cons:
Issues with check-in codes and procedures
Lack of spa services
Noise from nearby busy interstate

Categories

Cleanliness
7.2
Guests had mixed feedback about cleanliness, with some mentioning the rooms were clean while others complained about intense chemical smells and lack of ventilation.
Service
7.9
Service received mixed reviews, with some guests praising the staff and safety measures, while others mentioned difficulties with check-in codes and poor customer service.
Location
8.3
Guests appreciated the hotel's central location and proximity to amenities, restaurants, and public transportation, despite some mentioning challenges with hills and public transport.
Room Quality
7.8
Rooms were generally comfortable and well-equipped, with positive comments on the bed comfort, modern amenities, and convenience of kitchenette facilities.
Amenities
7.6
Feedback on amenities was mixed, with some guests mentioning the lack of spa services and noise from a busy interstate, but others appreciating the gym, pool, and contactless check-in.
Value for Money
6.9
Opinions on value for money varied, with some mentioning the high price for the services offered, while others found it reasonable considering the location and amenities.
Food and Beverage
7.3
Breakfast and dining services received positive feedback, with some guests suggesting more variety could be offered.
Overall Experience
7.9
Most guests had a generally positive experience, highlighting the location, comfort, and cleanliness, despite some encountering issues with check-in procedures and room codes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 10:14

Property Description

Modern Amenities and Convenient Location
Sonder at Pivot, located in Seattle, offers modern rooms with free WiFi and essential amenities like air conditioning, fridge, and coffee machine. Its proximity to famous attractions like Space Needle and Seattle Great Wheel makes it an ideal choice for travelers.

Nearby Attractions and Landmarks
Explore Seattle effortlessly with popular points of interest such as CenturyLink Field, Seattle Aquarium, and Columbia Center just a stone's throw away from the hotel. Additionally, the convenience of being close to Washington State Convention Center and Seattle Center Monorail adds to the appeal of staying at Sonder at Pivot.

Comfort and Style
With a non-smoking policy, private bathrooms, and cozy bed linens, Sonder at Pivot ensures a comfortable and stylish stay for all guests. Book now to experience the perfect blend of convenience and luxury during your Seattle trip.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform Sonder at Pivot in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival.

Please note, the layout, furniture, and decor of your space may vary from these photos.

There is no cable or on site parking.

Please note that construction work is going on downstairs and some rooms may be affected by noise. A white noise machine and earplugs are available upon request.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 451 reviews
Cleanliness: 7.2
Service: 7.9
Location: 8.3
Room Quality: 7.8
Amenities: 7.6
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.9
K
Kristina couple us
10
Pros:

Clean, location, privacy, huge bed

2025-10-24 via Nuitee
S
Sandy couple de
8
2025-10-22 via Nuitee
G
Gemma couple gb
8
Good location and comfortable beds
Pros:

Good location, places to eat, have breakfast and coffee nearby. Very comfortable beds and spacious rooms.

Cons:

Only one seat for sitting to eat at the kitchen area. We had some poor communication using the app about the coffee machine. Took over 24hrs to resolve an issue with would have been resolved in seconds if we had onsite staff. We also were advised there was luggage storage, which there is, however this is first come, first serve, and there are only 2 lockers for large cases, we had to find and pay for an alternative place and pay for this.
All of these things are small, and we really enjoyed our stay and would stay again!

2025-10-08 via Nuitee
C
Caroline couple gb
8
Excellent facility close to the action
Pros:

Very clean, secure, in good location. Facilities in flat were really good

Cons:

Nothing, but would have been good to have some decaf coffee and tea selection

2025-10-06 via Nuitee
S
spiceontour Couples Porirua, Greater Wellington, North Island
2
Book and you take a huge risk
Pros:

Originally booked and paid in Sonders 'Sister' apartment in Seattle but moved by Sonder when original apartment was sold. Arrived at new apartment to find new booking not recognized. Almost impossible to find someone prepared to help. Only suggestion was to try somewhere else? Maybe fine place to stay when things work out but not worth taking the risk. Had to find last minute alternative accommodation after booking and paying for 'Pivot'. Sonder very difficult to deak with, little chance of seeing any refund. Feel as if our money was 'stolen'

2025-09-17 via Tripadvisor
I
Ieva couple us
10
2025-09-16 via Nuitee
M
Malwina family_with_children pl
10
GREAT STAY!!!!
Pros:

Everything was perfect, and the view form the rooftop was amazing, very clean, close to the city centre, I really recommend for everyone

2025-09-09 via Nuitee
G
Gary couple us
9
Pros:

Great location. No check in required. Codes provided electronically

2025-09-06 via Nuitee
D
Dorris solo_traveller ke
8
2025-09-04 via Nuitee
J
Jane couple gb
10
Perfect place for a short stay in Seattle
Pros:

Comfortable & clean room. Good location

2025-09-02 via Nuitee
N
Nuria couple es
8
2025-09-01 via Nuitee
A
Arvind family_with_children gb
9
Superb stay
Pros:

Nice location at Capital hill. Clean and good size studio with everything you need for a short to medium length stay. Communal laundry facility was very helpful as we have been travelling for a long period so very badly needed the laundry . Flawless contactless check-in and checkout process

Cons:

Nothing

2025-08-31 via Nuitee
D
debbie family_with_children gb
1
Poor customer service, incorrectly handled booking, insufficient beds/rooms provided despite payment
Cons:

Incredibly disappointed with the service and facilities. Booking incorrectly handled and complex without sufficient rooms or beds provided. Unable to accommodate us (our whole party) despite two rooms and two beds being paid for in advance . I was travelling with elderly parents and there was little to no sympathy or help provided. No assistance for seeking another place to stay was provided. We had to seek another place to stay at considerable expense, stress and inconvenience. Requested a refund for incorrect services provided, and this is yet to be received. We been travelling for many years, and have been really disappointed with the Marriott experience

2025-08-28 via Nuitee
L
Lauren couple us
8
Great location, comfortable stay, nice bed 😊
Pros:

The location was a 10, the room was very nice inside

Cons:

The highway noise was a bit loud, and the shared spaces the rugs need a little love

2025-08-24 via Nuitee
S
Stephen solo_traveller us
9
I've already recommended this place to my son, who expects to visit
Pros:

The location was the best part: in a quiet neighborhood with interesting restaurants, pubs, and people, but right across the freeway from downtown and the convention center.

Cons:

I can't answer questions on these surveys about dining facilities, staff, and other amenities because this is an apartment with a floor or two devoted to out-of-towners, There is nothing for travelers but a room. That worked for me, but it won't work for everyone.

2025-08-21 via Nuitee
solo_traveller us
8
Good, but improving the water would make it 5 star
Cons:

Warmer water in the shower

2025-08-20 via Nuitee
S
Salmi couple at
9
Nettes Apartment aber großer Straßenlärm
Pros:

sehr schönes Apartment, nette Dachterrasse, gratis Ohrenstöpsel

Cons:

Straßenlärm! Teuer.

2025-08-19 via Nuitee
L
Lynette couple au
9
Lovely place had all that you needed
Pros:

Convenient to restaurants and a great location

Cons:

N/a

2025-08-18 via Nuitee
P
Penelope couple us
10
Super comfortable, great location, modern and clean
Pros:

This was a fabulous place, so much nicer than a hotel we had stayed in downtown. Clean and modern, comfortable, really pleasant. Glorious bed, great shower, nice tiny kitchenette, subtle air-conditioning. The walls were basically glass, so some people might feel like they're being observed, but we didn't mind. Easy to get in with the codes and the neighborhood was pleasant and not as scary as some of the downtown ones. I wish we'd stayed here the whole time. And a great Pho restaurant right downstairs.

Cons:

It was really annoying that we couldn't see the codes in the email directly and had to click on a link. The app wouldn't open on my phone! Luckily I was traveling with my laptop and could open the email, otherwise we would have been really screwed. Next time, just send the codes in the email please.

2025-08-14 via Nuitee
M
Marc family_with_children nl
4
Teleurstellend
Pros:

Locatie en hygiëne. Wel gehorige grote weg ernaast.

Cons:

We hadden voor 4 personen geboekt maar er was niet genoeg bedlinnen. We hebben het over twee bedden verdeeld waardoor een aantal mensen koud kregen in de nacht en op een molton moest slapen. Daarnaast waren er onvoldoende handdoeken en was verlichting te beperkt aanwezig (te weinig lampen). We hebben gebeld over het bedlinnen maar niemand nam op, terwijl Sonder claimt 24/7 beschikbaar te zijn. Ook kwamen de foto’s op Booking niet overeen met de werkelijkheid (stuk kleiner).

2025-08-12 via Nuitee