Great St Helen Hotel

Hotels
7.6 (1801 reviews)
36 Great st Helens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.3
Lenzuola sporche con peli e macchie poco piacevoli.
Service
8.76
The staff were very friendly and provided good service.
Location
8.8
Great location close to Liverpool St Station and various attractions.
Room Quality
6.76
Rooms were small and some lacked adequate space.
Amenities
7.29
Basic amenities provided, but could be improved.
Value for Money
7.75
Decent value considering the location and comfort.
Food and Beverage
7.3
No food service but adequate snacks provided.
Overall Experience
7.86
Overall a good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Luxurious Accommodation
Indulge in comfort at Great St Helen Hotel in London, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, ensuring assistance is always at hand during your stay at Great St Helen Hotel.

Prime Location
Located just 800 meters from the iconic Tower of London and 1.1 km from the historic Tower Bridge, Great St Helen Hotel is the perfect choice for travelers interested in exploring the city's rich heritage.

Book your stay at Great St Helen Hotel now to experience luxury and convenience in the heart of London!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1801 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 7.3
Overall Experience: 7.86
D
Daryl couple gb
10
Good location and very good staff..
Pros:

Staff was very very helpful…

2026-04-11 via Nuitee
T
Tony couple ch
8
2026-04-11 via Nuitee
A
Anna solo_traveller gb
8
2026-04-10 via Nuitee
J
juvanildo solo_traveller gb
10
2026-04-09 via Nuitee
M
Maite family_with_children es
10
Pros:

La ubicación

2026-04-07 via Nuitee
T
Tanya family_with_children dk
7
God oplevelse, god beliggenhed
Pros:

Hotellet har en virkelig god central beliggenhed, værelset var meget rent og passede godt som en base (vær opmærksom på at ikke alle værelser har vinduer). Personalet var venlige og imødekommende. Det var dejligt med kiks, kage og kaffe/te. Hotellet er godt til en kortere ophold (3-4 dage) hvor man er meget ude i byen og ikke bruger meget tid på værelset. Ikke noget fancy sted, men opfylder basisbehov på en god måde.

Cons:

Sengene var ret hårde og ikke store nok til to større voksne. Vi var en høj 12 årig og voksen og det passede fint. Værelset havde kun et natbord. Værelset var ret slidt, med tydelig afskalning af maling og ridser i møbler, men jeg ville helt sikkert booke igen, fordi værelset var holdt rent og beliggenheden var god.

2026-04-07 via Nuitee
S
stephen solo_traveller gb
10
2026-04-05 via Nuitee
V
Vlad-Dumitru couple gb
10
2026-04-03 via Nuitee
R
Rob solo_traveller gb
7
2026-04-01 via Nuitee
M
Mária couple sk
9
2026-03-28 via Nuitee
A
Antonio couple it
8
2026-03-28 via Nuitee
H
Hidayatullah solo_traveller gb
1
2026-03-26 via Nuitee
J
James couple gb
9
2026-03-22 via Nuitee
J
jrfreitasbr couple br
10
Perfeito em Shoreditch
Pros:

Excelente hotel, muito bem localizado e com quarto confortável e equipe exemplar.

2026-03-22 via Nuitee
M
Morgan family_with_children gb
8
Pros:

Love this little hotel. The staff are so friendly and accommodating. Love the light snacks, very comfy bed and location is perfect for the city.

Cons:

For a budget hotel, it's great!

2026-03-21 via Nuitee
S
saulite couple gb
6
Friendly staff and nice room
Pros:

The location was great and the bed was comfortable

Cons:

The room was smaller than expected

2026-03-20 via Nuitee
A
Angela solo_traveller gb
8
Perfect for a short stay . Loved it and will stay again
Pros:

Great location and price . Facilities were exactly what I needed for a short stay . Bed was comfy bathroom was spacious . Air conditioning worked well . Rom
Was bijou but well designed

Cons:

Room was a bit hot so had to put air conditioning on to sleep . This was a March stay so not hot outside .

2026-03-20 via Nuitee
J
Julia couple at
9
2026-03-20 via Nuitee
P
Phillipa couple gb
8
Lovely staff, great location and well equipped
Pros:

People where nice and a good location for the city

Cons:

It’s a bit tired

2026-03-19 via Nuitee
F
Flybirdie couple si
10
2026-03-18 via Nuitee