Great St Helen Hotel

Hotels
7.6 (1851 reviews)
36 Great st Helens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.3
Lenzuola sporche con peli e macchie poco piacevoli.
Service
8.76
The staff were very friendly and provided good service.
Location
8.8
Great location close to Liverpool St Station and various attractions.
Room Quality
6.76
Rooms were small and some lacked adequate space.
Amenities
7.29
Basic amenities provided, but could be improved.
Value for Money
7.75
Decent value considering the location and comfort.
Food and Beverage
7.3
No food service but adequate snacks provided.
Overall Experience
7.86
Overall a good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Luxurious Accommodation
Indulge in comfort at Great St Helen Hotel in London, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, ensuring assistance is always at hand during your stay at Great St Helen Hotel.

Prime Location
Located just 800 meters from the iconic Tower of London and 1.1 km from the historic Tower Bridge, Great St Helen Hotel is the perfect choice for travelers interested in exploring the city's rich heritage.

Book your stay at Great St Helen Hotel now to experience luxury and convenience in the heart of London!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1851 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 7.3
Overall Experience: 7.86
S
Stephen Ringlee couple us
10
Great Value Find in a Superb Location in The City
Pros:

This was a great discovery... a small hotel right off Bishopsgate in The City with a perfect location. Facility is modern, completely renovated and very well maintained. Staff is very helpful and friendly. For those doing short stays in The City of needing easy access to the Elizabeth Line via Liverpool St Station, this is perfect

Cons:

As a value hotel, you need to realize that rooms and baths are small. You get what you pay for. The room was certainly adequate for a couple.

2026-05-16 via Nuitee
K
Karen_3M Couples Grays Thurrock, Thurrock, Essex, England
8
Overall great for the price
Pros:

The hotel is in a great location and rooms are well laid out to maximise space. Love that the hotel has a lift and fridges in the rooms are a bonus. The rooms are a tiny bit small but fine for us as we only tend to use the room as a stopover if we go to a West End show. Room size is reflected fairly in the price though so we would definitely consider another stay.

Reason for 4 star rating is that we had a leaky shower (Room 205) meaning water was going under the tiles in front of the toilet & then water would squidge out when you trod on those tiles. We did report it to staff as it's one of those things you would only notice straight after showering so wouldn't necessarily be picked up by housekeeping.

2026-05-14 via Tripadvisor
D
David solo_traveller us
8
Pros:

The location was fantastic. Also right by the Liverpool Train Station giving access to other opportunities. Numerous food options nearby, all of which were affordable.

Cons:

There was little room to move in the room. It was fine for me as I was traveling alone. But if I was with another person, it would have been more challenging.

2026-05-14 via Nuitee
L
Liam solo_traveller gb
10
Central London
Pros:

Great location

2026-05-13 via Nuitee
S
Sara extended_group gb
10
2026-05-13 via Nuitee
I
Ibrahim couple gb
6
Cons:

No dental kits?!

2026-05-10 via Nuitee
P
Peter solo_traveller sk
8
2026-05-08 via Nuitee
K
Kevin solo_traveller gb
8
City stay.
Pros:

Good location for a stay in the city, room small but clean and tidy, tea/coffee facilities laid on, bed comfy, all you need to be honest, good for the price.

Cons:

Shame there was no restaurant.

2026-05-08 via Nuitee
M
Marc solo_traveller ch
3
Not happy
Pros:

The location is very good and the rooms were very clean.

Cons:

The room is very small. There is a blue light with is super bright. You cannot switch it off. This is so annoying.

2026-05-05 via Nuitee
P
Pier133 solo_traveller it
8
Pros:

Hotel in ottima posizione, a due passi da Liverpool Station (per chi arriva da Stansted), silenzioso e confortevole

2026-05-04 via Nuitee
D
Dilek solo_traveller tr
7
Pros:

Konumu mükemmeldi. Odalar tertemizdi. Güler yüzlü çalışanları vardı. İkramlar için teşekkürler.

Cons:

Oda çok küçüktü maalesef.

2026-05-04 via Nuitee
C
Christian couple gb
9
Pleasant
Pros:

Convenient location

Cons:

A bit compact but it worked

2026-05-01 via Nuitee
M
Mathias solo_traveller de
3
Gute Lage- aber mit vielen Einschränkungen
Pros:

Die Lage zum Bahnhof Liverpool Street war gut und auch die Dusche war prima.

Cons:

sehr kleines Zimmer im Erdgeschoss und extrem laut. Habe wenig schlafen können. Außerdem versprach man mir einen Weckservice, aber niemand hatte mich angerufen.

2026-04-29 via Nuitee
D
Dalia solo_traveller gb
7
2026-04-28 via Nuitee
S
Suzanne solo_traveller gb
8
Brilliant location. Comfortable and great value on a “deal”
Pros:

Convenient and comfortable

Cons:

I didn’t like the set up with the shower. I kept falling over the shower tray

2026-04-28 via Nuitee
A
Abbie solo_traveller gb
9
2026-04-27 via Nuitee
A
Alessia couple it
8
2026-04-27 via Nuitee
M
merckel couple fr
10
Je vous recommande cette établissement sans hésitation
Pros:

Super établissement très propre

Cons:

Rien

2026-04-23 via Nuitee
W
Walid couple fr
3
Trop cher pour ce que c’est
Pros:

La localisation

Cons:

Les chambres extrêmement petites

2026-04-22 via Nuitee
W
Weien solo_traveller hk
10
2026-04-22 via Nuitee