Hotel BKC CROWN - Near Trade Centre, Visa Consulate

Hotels
5.7 (189 reviews)
9 floor Building NO.11 (SRA Near Trade Centre, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051 , Mumbai , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Ironing service
Breakfast in the room
Daily housekeeping
See all facilities

Review Highlights

Pros:
Close to US consulate (convenient for visa visits)
Friendly and helpful staff (frequent mentions)
Good food and varied breakfast
Some rooms are clean, well-decorated and offer nice views
Transport available at the entrance / easy check-in
Cons:
Very dirty surroundings, foul smells and reports of filth
Hotel located near slum/dumping area; unsafe-feeling entrance
Limited amenities, poor WiFi and no reliable parking
Maintenance issues: broken windows, stained bedsheets, cockroaches reported
Inconsistent service for some guests (rude staff, refund issues)

Categories

Cleanliness
2.8
Multiple reviewers report very dirty surroundings, foul smells, stained bedsheets and broken windows; cleanliness is a major negative with a few isolated clean-room reports.
Service
9
Staff are frequently described as friendly, helpful and attentive during check-in and stays, although a minority cite rude or arrogant behaviour.
Location
4
Conveniently close to the US consulate (useful for visa visits) but many reviews note the hotel sits in a slum/dumping area with unsafe-feeling surroundings.
Room Quality
5.6
Mixed reports: some rooms are clean, well-decorated and offer good views; others are small, lack maintenance (broken windows, few hooks) and some room types lack a bath.
Amenities
4.2
Complaints about limited amenities, poor WiFi/phone network, and claimed parking not being available; pool and some transport services are noted positively in a few reviews.
Value for Money
4.5
Several guests mention issues with refunds and unsatisfactory complimentary offerings; some find it acceptable for short/visa-related stays but value is questioned by many.
Food and Beverage
7.5
Multiple positive mentions of good food, varied breakfast and praised service from specific staff members; food is one of the stronger aspects.
Overall Experience
8
Polarised overall: several glowing, highly positive stays highlighting staff and atmosphere, contrasted with numerous strong negative reports about cleanliness and surroundings, yielding a mixed but compensatory overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Convenient Location:
Hotel BKC CROWN - Near Trade Centre, Visa Consulate is strategically located in the bustling Santacruz district, offering easy access to popular attractions like Phoenix Market City Mall, Dadar Railway Station, and Prithvi Theatre.

Comfortable Accommodation:
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with flat-screen TVs. Some rooms also boast stunning city views, providing a delightful setting for relaxation after a day of exploring Mumbai.

Exceptional Services:
The hotel offers top-notch services including 24-hour room service, a welcoming 24-hour front desk, and complimentary WiFi. Additionally, amenities like an ATM and concierge service are available to ensure a hassle-free stay.

Experience the best of Mumbai at Hotel BKC CROWN - Near Trade Centre, Visa Consulate. Book your stay now for a memorable and convenient visit.

Important information:

Please note that all couples must present a marriage certificate upon check-in.

Please note that the property does not accept reservations from local residents
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.7
Based on 189 reviews
Cleanliness: 2.8
Service: 9
Location: 4
Room Quality: 5.6
Amenities: 4.2
Value for Money: 4.5
Food and Beverage: 7.5
Overall Experience: 8
N
NARAHARISASTRY • solo_traveller • in
8
2025-09-17 • via Nuitee
O
Odyssey38282328062 • Family • in
10
Nice Experience
Pros:

We visited hotel BKC crown as it was neas to US consulate. The ambiance of the hotel was good. Staff were friendly and helpful. Rooms were near and clean but need little maintenance

2025-07-31 • via Tripadvisor
K
KHAN • extended_group • in
9
2025-07-18 • via Nuitee
H
HLI GOA • couple • in
7
2025-07-08 • via Nuitee
C
Chitra1976 • Family
2
Worst place
Pros:

Worst place , this hotel is located in mid of dumping yard, garbage and foul area. Dining area is full of cockroaches- staff are rude and arrogant.

2025-07-05 • via Tripadvisor
N
Nitish • family with young children • in
2
Very poor
2025-06-15 • via Nuitee
B
Birju • family with young children • in
3
Poor
2025-05-15 • via Nuitee
J
Jagwinder • partner
10
Pros:

Hotel ⭐️⭐️⭐️⭐️⭐️

2025-05-15 • via Nuitee
S
Saranya • review category business travellers • in
4
Nice
Pros:

Good

Cons:

Good

2025-05-12 • via Nuitee
A
ajay • family
6
Pros:

Property needs improvement very cozy location small size rooms.

2025-04-11 • via Nuitee
S
Sunil • review category business travellers • in
6
Location was very bad. It was not clean. Room was decent for one day. I wont recommend for family.
Cons:

Location was very bad. It was not clean. Room was decent for one day. I wont recommend for family.

2025-03-28 • via Nuitee
D
Debajit • review category business travellers • in
6
Pleasant
Pros:

The stuffs are very helpful but the location and accessibility are not as good as hoped.

2025-03-25 • via Nuitee
Y
Yashvi • family
2
Pros:

Bedsheets were not in a good condition also very less amenities and not a good customer service! Someone would live here because it’s conveniently located near Visa Embassy!

2025-03-20 • via Nuitee
J
Jagtar • group • us
10
Exceptional
2025-02-16 • via Nuitee
M
Muzikandfun • family with young children • in
3
Poor
2025-01-18 • via Nuitee
M
Malathi • review category business travellers • in
1
Bad
Pros:

Very filthy surroundings with strange people in the entrance .did not look safe .glasses were stinking .paid amt but left to another hotel .loss for us .did not get any refund .booked the hotel without checking reviews

2025-01-12 • via Nuitee
D
Duggirala • review category business travellers • in
9
Superb
2025-01-09 • via Nuitee
S
Sorb • family
10
Pros:

I recently stayed at HOTEL BKC CROWN in Mumbai for two nights with my family and had an exceptional experience. The staff were friendly and welcoming from the moment we arrived, ensuring a smooth check-in. The hotel’s unique blend of modern amenities and rustic charm created a cozy, inviting atmosphere. My room was clean, beautifully decorated, and offered stunning views. We highly recommend HOTEL BKC CROWN in Mumbai

2024-12-26 • via Nuitee
S
Supreet • young couple • in
1
Bad
2024-12-12 • via Nuitee
S
Sunil
10
Stay at hotel Crown in BKC
Pros:

I had gone for Visa purpose. The hotel was just 300 mtrs from visa center. Friendly hotel staff. Ready to assist as and when required. Transportation available at entrance of the building. Clean room and toilet.

2024-12-04 • via Nuitee