ASTONEAST TAIBA Hotel

Hotels
7.6 (5879 reviews)
King Faisal Rd - 1St Ring Rd , Al Madinah , sa
+966 14 825 1610

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Helpful Staff
Cons:
Cleanliness Issues
Poor Room Quality

Categories

Cleanliness
6.74
Multiple reviews mentioned poor cleanliness and issues with the bathrooms.
Service
8.71
Staff were generally described as helpful and responsive.
Location
9.25
Location frequently highlighted as a strong positive aspect.
Room Quality
7.2
Rooms were often described as small, outdated, and not up to standard.
Amenities
6.73
Amenities were mentioned as needing improvement, particularly in terms of bathroom facilities.
Value for Money
7.69
Mixed feelings about value for the price paid.
Food and Beverage
6.74
Mentioned odors from cooking can be an issue, affecting comfort.
Overall Experience
7.71
Overall experiences varied, but many indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:44

Property Description

Central Location:
Located in the heart of Al Madinah, Artal International Hotel provides easy access to popular attractions like Al-Masjid an-Nabawi, Quba Mosque, and Jabal Ahad Garden Park.

Multilingual Staff and Services:
Our reception staff fluent in Arabic, Bengali, English, and Hindi are dedicated to ensuring a comfortable stay for all guests. Enjoy services like room service, a business centre, and currency exchange.

Convenient Accessibility:
With Qiblatain Mosque and King Fahad Garden in close proximity, and the airport just 12 km away, Artal International Hotel offers convenience and comfort for your stay in Al Madinah.

Book your stay at Artal International Hotel now for a memorable experience in Al Madinah!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MED

Location

Guest Reviews

7.6
Based on 5879 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 7.71
N
NADEEM • couple • kw
8
2026-08-21 • via Nuitee
F
Fouad • extended_group • fr
9
Pros:

Tout

Cons:

Rien

2026-08-21 • via Nuitee
عثمان • solo_traveller • et
1
Pros:

موقع الفندق وقربه من الحرم النبوي
عمال النظافه والتحميل مهذبون

Cons:

احد موظفين الاستقبال اسلوبه مرره رخم
احترم من وجدناه ليلة الاثنين عند وصولنا هو والموظفه

2026-08-21 • via Nuitee
O
Omer • family_with_children • ae
9
2026-08-21 • via Nuitee
S
Salem • family_with_children • sa
9
2026-08-20 • via Nuitee
H
Hassan • solo_traveller • tg
8
2026-08-20 • via Nuitee
S
Shehbaz • solo_traveller • qa
7
2026-08-20 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-08-20 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-08-20 • via Nuitee
A
Amged • solo_traveller • sa
7
Befor check in I was trying to call they hang up the don or they put you on hold straight,after many tries one lady she
Pros:

Clean

2026-08-19 • via Nuitee
M
Makkah traveler • solo_traveller • sa
7
Pros:

Fast check in.

Thwy Provided parking subject to Availability.

Cons:

Washroom floor was not clean.

2026-08-19 • via Nuitee
خالد • solo_traveller • sa
10
Pros:

شكراً للموظفة الاستاذه نعيمه
شكراً للموظف الاستاذ سلطان

2026-08-19 • via Nuitee
D
Dr. AAALSALEM • solo_traveller • sa
5
تجربة افسدت رحلتي للمدينة المنورة
Pros:

مواقف مجانية (ليست متوفره بالتأكيد- انت وحظك) . موقع الفندق.

Cons:

عدم تنظيف وخدمة الغرف ؛ إقامة 3 ليالي لم يحضر إلا مرة واحدة بعد طلب من العامل والمشرف مباشرة والتوسل لهم.. وعدم توفر ادوات العناية الشخصية بالغرف.. الفندق الوحيد بالعالم الذي لايضع مغلفات قهوة بالغرفة (فقط شاي وسكر) . زحمة اللوبي وكأنك في ساحة حراج ،، تجربة سيئة جدا ولن تتكرر في هذا الفندق.

2026-08-18 • via Nuitee
D
Dr. AAALSALEM • solo_traveller • sa
5
Pros:

Free Parking BUT not available anyway

Cons:

Very bad experience with this hotel.

2026-08-18 • via Nuitee
F
Fahmi Said • solo_traveller • gb
5
Pros:

Location, only 5 minutes from Haram

Cons:

No Spaces at all in the room. They have 5 beds which are too many for very small room, Tiny wodrop to hang clothes and old hotel which needs renovation

2026-08-17 • via Nuitee
S
Syed • solo_traveller • in
8
2026-08-17 • via Nuitee
A
ABDULAZIZ • extended_group • qa
7
اقامة هادئة ومريحة وقريبة من الحرم النبوي
Pros:

شكرا على حسن المعاملة

Cons:

كل شي على مايرام

2026-08-17 • via Nuitee
M
MUHAMMAD • extended_group • pk
7
Pros:

Good Value of Money , Straight walk to Haram

2026-08-16 • via Nuitee
M
Mohamed • extended_group • ca
10
I recommend it
Pros:

Nice staff, clean and very close to the haram .

Cons:

None

2026-08-16 • via Nuitee
M
Mustafa Ul • extended_group • de
7
War ganz in Ordnung
Pros:

The room service provided by Emon was excellent, and the management by Ripon was also very good. The location was perfect, and the hotel itself was excellent as well. The reception staff were very friendly and welcoming.

Cons:

What I did not like was that the Wi-Fi connection in my room was very weak and slow. Although there was a signal, the internet was too slow to use properly, so I had to use my mobile data instead. Also, I did not like that the room key cards had to be recharged.

2026-08-16 • via Nuitee