Children allowed

Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Staff responsiveness

Categories

Cleanliness
5.74
Negative sentiment due to reports of hair, stains, mold, and roaches in the room.
Service
8.21
Mixed reviews; some found the staff unresponsive.
Location
9.75
Positive sentiment; frequently mentioned as excellent and convenient.
Room Quality
7.7
Mixed feedback; some rooms were described as clean and comfortable, while others had issues.
Amenities
9.23
Positive sentiment, with amenities such as fridge and microwave appreciated.
Value for Money
8.69
Generally positive; affordable for a central location, though some mixed feedback on room condition.
Food and Beverage
9.14
Standard quality for this hotel tier, no significant feedback either way.
Overall Experience
8.71
Experience varied; some had great stays, while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:37

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, concierge services, and a television. Indulge in the banquet hall and grab a snack from the vending machine.

Featured Amenities
Access express check-out, a 24-hour front desk, and luggage storage for a hassle-free stay.

Cozy Guestrooms
Stay in one of the 37 uniquely decorated guestrooms with kitchenettes. Smart TVs and free Wi-Fi are at your disposal for entertainment and connectivity.

Conveniently located in the heart of New York City, just minutes away from iconic attractions like Empire State Building and Broadway, Hotel and the City-Midtown offers the perfect blend of comfort and convenience. Book your stay now.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This aparthotel also features a banquet hall and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 161 reviews
Cleanliness: 5.74
Service: 8.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 9.14
Overall Experience: 8.71
H
Heidi family
10
Pros:

There were shops nearby with a wide variety of items. For an older hotel it was very clean and well kept. The staff provided clear direction and areas to go for interest and shopping. They were able to answer all of our request. My family loved that there was a lot of space in our room for movement and a lot of finishing touches like small plants and great views from all windows. I would definitely stay here again.

2025-10-11 via Nuitee
S
Steven family
2
Pros:

The room was not as described, it’s very small, very dirty and poorly run.
I can’t believe Expedia allow this hotel to be on their website.
I also can’t believe that anyone has given this hotel 10 out of 10, in my opinion the reviews are made up.

2025-10-06 via Nuitee
P
Paola family
8
Pros:

Easy access to everything and great location staff was efficient and accomodating as per request.

2025-10-04 via Nuitee
T
tyrone
8
Value for money
Pros:

Value for money hotel. No frills, but clean and safe. About 2 blocks from the Empirecstate bldg. Very near the subway station. A lotbof food trucks nearby.

2025-10-02 via Nuitee
S
Sachin
10
Pros:

It was really good room very compact with everything available. Just one suggestion....for 2 beds it would be better to have a bigger room.

2025-10-02 via Nuitee
A
Ashley
2
Pros:

The room was semi-clean and in a great location. However, a smoke detector beeped most of the night, keeping me awake. The hotel says they have 24 hour reception, but they do not. They simply have a security guard on duty who cannot help with building maintenance or guest issues.

2025-09-29 via Nuitee
C
Carole
10
Pros:

Très bien situé

2025-09-27 via Nuitee
M
Merene friends
2
Pros:

The room was in terrible condition. When we arrived, we immediately noticed several strands of hair on the linens, which clearly hadn’t been cleaned. The pillows had yellow stains, and the bathroom had mold and a strong mildew odor. To make matters worse, we saw roaches crawling near the sink. We ended up leaving the room at 1 a.m. because we couldn’t even stay for a full night. When we went to drop off the keys at the front desk, the staff member on duty had bloodshot red eyes. After we explained everything that had happened, he didn’t ask any questions or seem concerned—he just continued scrolling on his phone.
I reached out to the hotel afterward and was told they are still deciding on what to do, but I haven’t heard back from them since.

2025-09-26 via Nuitee
M
Michal
6
Pros:

Excellent location!! The room was clean but not perfect.
The staff was kind and offered keeping the lauggage.

2025-09-22 via Nuitee
S
Shannon
10
Would Stay Again
Pros:

Stayed with 2 friends and loved it. They kept our bags before and after we checked in/out, which was a huge bonus. We were a little worried when our room was next to the elevator but we didn’t hear it. The room was clean and comfortable. It’s a small space, so there are no chairs to sit but the beds were comfortable. We appreciate the fridge, microwave and dishes. Henry was phenomenal with communication- including how long water might take to warm up, etc. I would stay here again with my friends and family.

2025-09-21 via Nuitee
A
Adolfo family
10
Pros:

Affordable and good for a few nights in the city. Location was close to a lot of attractions.

2025-09-18 via Nuitee
E
Enrico family
10
Pros:

Awesome price, nice clean studio, a little bit noisy

2025-09-18 via Nuitee
C
Cindy family
8
Pros:

Convenient for MSG

2025-09-13 via Nuitee
K
Khanh
10
Pros:

Great

2025-09-02 via Nuitee
J
jun
10
Pros:

Early check in, free luggage service, and comfortable bed.

2025-08-22 via Nuitee
A
Angela friends
8
Pros:

Cute little place , very walkable to local things.

2025-08-17 via Nuitee
M
Melissa
10
Pros:

Great place to stay, it was clean and it felt safe and easy check in.

2025-08-15 via Nuitee
R
Robert friends
10
Pros:

Very nice place to stay! It was really clean, very comfortable beds, room was very nicely done. Bathroom was beautiful with everything you needed(exvept there were no hand towels provided) but other than that great place and location for the price....would Absolutely stay here again.

2025-08-14 via Nuitee
K
Kate
8
Pros:

Great location and communication. Easy check-in and check-out. The room was a bit on the small side but had 3 double beds which worked for our group of 5. I would definitely stay in this location again.

2025-08-13 via Nuitee
J
Jennifer family
8
Pros:

Okay, small rooms, a little noisy, great location, they say laundry services, but note that it cost us $30US to do 2 loads as you need to buy a card, $10, then load it with cash, no return of card and so we left with a card we’ll never use with $6 on it.

2025-08-09 via Nuitee