Hotel Mackenna

Hotels
7.8 (97 reviews)
Julio Buschman 2222 , Osorno , cl

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Facilities for disabled guests
Ironing service
Car hire
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Desayuno excelente
Amabilidad del personal
Ubicación del hotel
Cons:
Ruidos en la habitación
Falta de higiene
Duchas en mal estado

Categories

Cleanliness
7.01
Several mentions of unclean rooms and odors from rooms.
Service
8.98
Positive feedback on the friendliness of the staff.
Location
8.02
Some favorable comments about location, but noted it was far from the center.
Room Quality
6.97
Issues with noise and room conditions were prevalent.
Amenities
7.5
Basic amenities provided with some positive mentions of breakfast.
Value for Money
7.46
Mixed reviews about pricing compared to quality.
Food and Beverage
8.51
Overall positive remarks on the breakfast.
Overall Experience
7.98
A mix of positives and negatives resulted in a fair average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:06

Property Description

Convenient Location
Hotel Mackenna, located in Osorno, provides a perfect stay with easy access to Canal Bajo Carlos Hott Siebert Airport, just 6 km away.

Comfortable Rooms
Each room at our hotel is designed for your comfort, featuring a desk, flat-screen TV, private bathroom with free toiletries, shower, and a hairdryer. Guests can also enjoy the convenience of a wardrobe and kettle in every room.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, room service, and complimentary WiFi. Start your day right with a delicious buffet or American breakfast offered at Hotel Mackenna.

Book your stay now at Hotel Mackenna for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 97 reviews
Cleanliness: 7.01
Service: 8.98
Location: 8.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
F
FLAVIO family_with_children cl
10
Pros:

El desayuno

Cons:

Se filtraba agua al ducharse y acústica de habitaciones deficiente.

2026-03-13 via Nuitee
D
Díaz family_with_children cl
10
2026-03-12 via Nuitee
D
Díaz family_with_children cl
10
2026-03-12 via Nuitee
A
Alicia Paz solo_traveller cl
9
Pros:

Muy buen desayuno.

2026-03-09 via Nuitee
M
macarena family_with_children cl
9
2026-03-08 via Nuitee
C
cesar solo_traveller cl
10
Hotel Mackenna buen refugio
Pros:

Me pareció excelente que el hotel tenga restaurante

Cons:

Que falta un frigorífico bar en las habitaciones

2026-03-05 via Nuitee
L
Leonardo extended_group cl
9
Buen lugar, recomendable.
Pros:

La atención del personal

Cons:

Solo el WC, que corria el agua generando ruidos constantes.

2026-03-03 via Nuitee
N
nestor fidel couple ar
9
2026-02-11 via Nuitee
D
Danitza family_with_children cl
10
2026-02-11 via Nuitee
F
Fabian extended_group cl
9
2026-02-10 via Nuitee
B
Bernardo juvenal family_with_children cl
10
Pros:

Atención personalizada

Cons:

Ciertos detalles con aire acondicionado y servicios de televisión

2026-02-08 via Nuitee
B
Brintrup Rios solo_traveller cl
10
Pros:

El personal

Cons:

El desayuno

2026-01-29 via Nuitee
G
Graciela family_with_children ar
8
Muy tranquilo. Descansamos sin ruidos!
2026-01-29 via Nuitee
P
PABLO family_with_children cl
7
2026-01-29 via Nuitee
C
carmen family_with_children cl
8
Regular.
Pros:

Buen desayuno. Buena ubicacion.

Cons:

Elbaño de lahabitacion se veia muy limpio, pero emanaba un fuerte y mal olor por las cañerias, del lavamanos y ducha.

2026-01-27 via Nuitee
F
Florencia family_with_children ar
5
2026-01-25 via Nuitee
P
Pau couple ar
6
Hay que busca mejor 😬
Pros:

La señorita de la recepción y las chicas del comedor, muy atentas y amables

Cons:

La puerta no cerraba. Dejaba aire x arriba y x abajo. La dicha super chica y el pis parecía q se hundía

2026-01-20 via Nuitee
L
Luis Adolfo family_with_children cl
9
Sra. Sandra (recepcionista) un 7
Pros:

desayunos exquisitos

Cons:

falta papel higiénico en los baños

2026-01-20 via Nuitee
I
Isaac extended_group cl
9
Excelente lugar, recomendable
Pros:

Excelente desayuno, cosas dulces y variadas

Cons:

mejorar la disponibilidad de agua en dispensador de agua caliente en espacios comunes

2026-01-19 via Nuitee
F
FRANCISCO couple cl
9
Buena estadía
Pros:

Ubicación y que tenga estacionamiento

Cons:

La calefacción de aire acondicionado a mi no me gusta

2026-01-19 via Nuitee