Sheraton Cebu Mactan Resort

Hotels
•
Sheraton
9.6 (1062 reviews)
Punta Engaño Road, Mactan Island Lapu-Lapu City , Mactan , ph
+63 32 520 5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely views
Great staff
Cons:
Frequent shortages of items
High prices for amenities

Categories

Cleanliness
9.46
The property is showing signs of wear, suggesting a need for maintenance.
Service
10
Staff are noted as great and helpful despite operational issues.
Location
10
The views from the hotel are lovely, enhancing the overall experience.
Room Quality
9.46
Rooms are nice, although there were complaints about noise from the A/C.
Amenities
9.46
Limited poolside space and occasional shortages in supplies were noted.
Value for Money
9.46
Prices are considered high for what's offered, affecting overall value.
Food and Beverage
8.96
Regular shortages of food and drinks led to several complaints.
Overall Experience
10
While there were significant issues, the overall enjoyment of the trip remains evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Beachfront Accommodation
Experience 5-star luxury at Sheraton Cebu Mactan Resort, ideally located in Mactan. Enjoy stunning sea views from your balcony in select rooms.

Top-Notch Amenities
Relax by the outdoor swimming pool, stay fit at the modern fitness centre, and indulge in delicious cuisine at the on-site restaurant.

Convenient Location
Explore nearby attractions with tips from our helpful reception, including Shangri-La Beach and Ayala Center Cebu. The airport is just a short drive away for easy travel.

To book your luxurious stay at Sheraton Cebu Mactan Resort, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 1062 reviews
Cleanliness: 9.46
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 9.46
Value for Money: 9.46
Food and Beverage: 8.96
Overall Experience: 10
J
Jacquiline • extended_group • ph
10
Pros:

New, clean, luxe

Cons:

Overpriced a tad bit

2026-09-07 • via Nuitee
C
Cindy • couple • us
9
2026-09-06 • via Nuitee
R
Raven • couple • au
10
Fantastic.
Pros:

The team

Cons:

The neighbourhood outside

2026-09-05 • via Nuitee
° • solo_traveller • gb
10
2026-09-05 • via Nuitee
N
Naoko • family_with_children • jp
9
2026-09-03 • via Nuitee
A
Allan A. • family_with_children • be
9
C'est un droit à être si on veut rester à l'hôtel.
Pros:

La variété de la cuisine exotique. Petit déjeuné excellent (fruits, "Taho" (tradition filipine), etc). La variété d'activité dans l'hôtel. Nous avons droit aussi au "glace" à partir de 15:00 pour les jours près de la piscine.

Cons:

La plaque n'est en sable fin mais nous avons la possibilité d'avoir des chaussures de plage gratuitement.

2026-09-02 • via Nuitee
I
IZIKbz • solo_traveller • il
10
Pros:

The place is very invest. A beautiful garden, swimming pools, sea beach restaurants, decorated beautiful.

Cons:

Disappointed from the DIP restaurant

2026-08-30 • via Nuitee
N
Nena • extended_group • ae
9
Cons:

AC in our room was not cooling

2026-08-25 • via Nuitee
M
Marevil • extended_group • nl
8
Pros:

Bigger rooms and reasonable price

Cons:

Internet connection is so poor. And the main entrance it seems like located at the back of the hotel. A bit strange.

2026-08-25 • via Nuitee
D
Decebeth • family_with_children • se
10
2026-08-16 • via Nuitee
L
lori • solo_traveller • ph
9
Pros:

Rooms food spa

Cons:

None

2026-08-15 • via Nuitee
S
SOTA • extended_group • jp
9
2026-08-15 • via Nuitee
N
Nils Daniel Nilsen • couple • no
10
Clean and great staff.
Pros:

It was clean and huge.

Cons:

Hallways where without aircondition.

2026-08-13 • via Nuitee
Денис • family_with_children • ru
10
2026-08-12 • via Nuitee
A
An Ching • couple • tw
10
Pros:

風景很美

Cons:

無

2026-08-10 • via Nuitee
西川 • family_with_children • jp
8
最高！
Pros:

アクティビティが豊富で、一日中楽しめました。ただし、天候や波の状況によっては体験できない場合もあります。

シュノーケリングでは、ゴーグルを1人200ペソでレンタル。ホテルのビーチはとても綺麗でプールもありましたが、子どもたちは海が気に入り、何度も潜って魚を追いかけながら夢中で遊んでいました。海辺のスタッフは本当に親切で素晴らしかったです！ヒトデを見せてくれたスタッフの方がいて息子は次の日もヒトデを見に海に泳ぎに行くほどでした。夜のレストランは高めですが豪華でゆったりとした時間になりました。

Cons:

清掃の時間帯に親が不在だったため、子どもだけが部屋にいたこともあり、清掃が少し行き届いていないと感じた点だけが残念でした。それ以外は快適に過ごすことができました。

2026-08-06 • via Nuitee
M
MOMOKO • family_with_children • jp
10
2026-08-06 • via Nuitee
M
MASATO • family_with_children • kr
9
Pros:

朝食のブッフェがどれもおいしかった。コーヒーの持ち帰りもできた。子供の誕生日にサプライズケーキ＆演奏のサービスを毎日みました。どの子もうれしそうでした。
プライベートビーチに沢山魚がいました。タオルも使えるし、プールもあるので一日のんびりと過ごせます。
12時チェックアウトなので、最終日にゆっくり過ごせました。
フィリピンペソの現金が少しだけ足りなくなってしまい、フロントに相談したらクレジットカード決済で現金を買えて助かりました。

Cons:

お部屋のトイレのドアが透明ガラスだったため、浴室のドアをしめる必要があり、トイレに入ると別の人が洗面台を使えませんでした。
脱水の設備がないため、びしょ濡れの水着をベランダに干すしかなかった。簡易の脱水機があると便利なのにと思いました。

2026-08-04 • via Nuitee
K
Karen • extended_group • ie
10
2026-08-02 • via Nuitee
H
Hyeseul • couple • kr
10
태교여행에 최고
Pros:

모든 직원분들이 친절하셨고, 객실 및 부대시설도 청결하였습니다! 조식도 맛있고 수영장이나 비치 프로그램도 즐거웠습니다ㅎㅎ 비치도 물고기가 많아서 너무 좋았어요~

Cons:

다만 위치가 살짝 동떨어져있어서 고것만 감안하면 최고였습니당

2026-07-24 • via Nuitee