Sheraton Cebu Mactan Resort

Hotels
•
Sheraton
9.6 (925 reviews)
Punta Engaño Road, Mactan Island Lapu-Lapu City , Mactan , ph

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Front desk (limited hours)
Fitness facilities (surcharge)
Clubhouse
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Lovely views
Great staff
Cons:
Frequent shortages of items
High prices for amenities

Categories

Cleanliness
9.46
The property is showing signs of wear, suggesting a need for maintenance.
Service
10
Staff are noted as great and helpful despite operational issues.
Location
10
The views from the hotel are lovely, enhancing the overall experience.
Room Quality
9.46
Rooms are nice, although there were complaints about noise from the A/C.
Amenities
9.46
Limited poolside space and occasional shortages in supplies were noted.
Value for Money
9.46
Prices are considered high for what's offered, affecting overall value.
Food and Beverage
8.96
Regular shortages of food and drinks led to several complaints.
Overall Experience
10
While there were significant issues, the overall enjoyment of the trip remains evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Beachfront Accommodation
Experience 5-star luxury at Sheraton Cebu Mactan Resort, ideally located in Mactan. Enjoy stunning sea views from your balcony in select rooms.

Top-Notch Amenities
Relax by the outdoor swimming pool, stay fit at the modern fitness centre, and indulge in delicious cuisine at the on-site restaurant.

Convenient Location
Explore nearby attractions with tips from our helpful reception, including Shangri-La Beach and Ayala Center Cebu. The airport is just a short drive away for easy travel.

To book your luxurious stay at Sheraton Cebu Mactan Resort, visit our website now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 925 reviews
Cleanliness: 9.46
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 9.46
Value for Money: 9.46
Food and Beverage: 8.96
Overall Experience: 10
D
Danny • couple • ca
6
2026-03-06 • via Nuitee
M
Magsino • couple • ph
10
Awesome
Pros:

Staffs are accomodating

Cons:

Nothing

2026-03-04 • via Nuitee
M
Murad Palestine • family_with_children • ps
4
Pros:

Obsługa bez recepcji

Cons:

Budynek ma wszędzie uszkodzenia i grzyba na sufitach. Brudne leżaki materace pęknięty stoły cieknący kran w łazience

2026-03-03 • via Nuitee
H
Hamish • family_with_children • gb
10
AMAZING
Pros:

Honestly just blown away by everyone and everything at this hotel. Excellent services, beautiful rooms, nice swimming pools and not too crowded.

Cons:

Not a problem at all, but the fitness Centre is quite small basic. The beach is grounded up coral, not sandy, so you might want to take slippers or water shoes.

2026-03-02 • via Nuitee
S
Sharon • couple • gb
8
2026-03-02 • via Nuitee
I
Ilkka • extended_group • fi
10
Loppuloma ennen lentoa kotiin
Pros:

Ranta ja aamiainen.

Cons:

Hinta

2026-02-28 • via Nuitee
Y
Yusuke • couple • jp
5
フィリピンの建築技術や気候を考えるとこんなものなのかなぁと思いましたが、個人的にはコスパが悪いと感じました。
Pros:

朝食は毎日メニューが変わり、洋風・韓国料理・フィリピン料理などが揃っていて面白味がありました。プールも小さいながら、きれいに整備されていて、良かったと思います。

Cons:

お部屋は、隣の部屋とつなぐ扉が薄く、隣のご家族の声が丸聞こえでうるさい日がありました。また、エアコンも整備状況がよくないのか、においが良くありませんでした。また、床も歪んでいたりと、正直なところあまり居心地はよくなかったです(においは窓を開けておけばもちろん大丈夫でしたが)。

2026-02-26 • via Nuitee
H
Harry • couple • au
8
Pleasant however a 5 x star hotel should have better maintenance
Pros:

The hotel and its grounds are very lovely, the location is abit far from any shops or other supporting infrastructure. The view was outstanding which made for a pleasant experience. Staff were very welcoming and helpful

Cons:

There were several sections of the hotel that were water damaged with mould on the ceilings and towels on the floor due to water leaks. Although our room was safe from water leaks the common lift lobby on our floor aswell as the transition ground floor had several. The floor in which you accessed the pool from did not have working lights which I suspect was due to the water damage

2026-02-26 • via Nuitee
M
Mikhail • couple • ru
10
Pros:

Отличные завтраки, маленький, но интересный пляж - много рыб.

2026-02-25 • via Nuitee
威凱 • solo_traveller • tw
10
2026-02-23 • via Nuitee
N
Nicolette • couple • nl
9
Goed hotel voor kort verblijf
Pros:

Lekker bed, mooi strandje, goede bediening, vriendelijk personeel

Cons:

Erg duur, veel lawaai van mensen op de gang ‘s nachts. Een taxi krijgen is lastig omdat het helemaal op de punt van het eiland ligt.

2026-02-23 • via Nuitee
威凱 • family_with_children • tw
10
Pros:

服務滿分，美好的入住體驗

Cons:

沙灘部分太多石頭，走起來很不舒服

2026-02-23 • via Nuitee
H
HsiaoFen • extended_group • tw
9
員工友善，床舒服
Pros:

海灘方便，海裡有小魚

Cons:

價格比較高一點

2026-02-22 • via Nuitee
V
Vladislav • couple • kr
10
2026-02-14 • via Nuitee
T
TATYANA • couple • kr
10
Состояние - когда хочетс вернутся
Pros:

Мне понравилось всё

Cons:

Такого нету

2026-02-14 • via Nuitee
O
Oren • family_with_children • il
9
Pros:

Friendly team and nice roomwith lovely seaview

Cons:

Evening bufe so so

2026-02-13 • via Nuitee
S
Shruti • couple • in
6
People should get what they paid for.
Pros:

View

Cons:

View which was not visible from over room though we booked ocean view room. They alloted us Hotel view room instead of ocean view which was very disappointing

2026-02-10 • via Nuitee
E
Eric • family_with_children • us
8
Not really worth the money.
Pros:

Great snorkeling right off the beach nice view from our room.

Cons:

A hotel that is charging approximately 300USD a night ought not to charge you for calling a taxi very limited breakfast options for westerners.

2026-01-29 • via Nuitee
モモメロン • family_with_children • jp
8
2026-01-28 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-01-27 • via Nuitee