Sheraton Cebu Mactan Resort

Hotels
•
Sheraton
9.6 (965 reviews)
Punta Engaño Road, Mactan Island Lapu-Lapu City , Mactan , ph

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Front desk (limited hours)
Fitness facilities (surcharge)
Clubhouse
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Lovely views
Great staff
Cons:
Frequent shortages of items
High prices for amenities

Categories

Cleanliness
9.46
The property is showing signs of wear, suggesting a need for maintenance.
Service
10
Staff are noted as great and helpful despite operational issues.
Location
10
The views from the hotel are lovely, enhancing the overall experience.
Room Quality
9.46
Rooms are nice, although there were complaints about noise from the A/C.
Amenities
9.46
Limited poolside space and occasional shortages in supplies were noted.
Value for Money
9.46
Prices are considered high for what's offered, affecting overall value.
Food and Beverage
8.96
Regular shortages of food and drinks led to several complaints.
Overall Experience
10
While there were significant issues, the overall enjoyment of the trip remains evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Beachfront Accommodation
Experience 5-star luxury at Sheraton Cebu Mactan Resort, ideally located in Mactan. Enjoy stunning sea views from your balcony in select rooms.

Top-Notch Amenities
Relax by the outdoor swimming pool, stay fit at the modern fitness centre, and indulge in delicious cuisine at the on-site restaurant.

Convenient Location
Explore nearby attractions with tips from our helpful reception, including Shangri-La Beach and Ayala Center Cebu. The airport is just a short drive away for easy travel.

To book your luxurious stay at Sheraton Cebu Mactan Resort, visit our website now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 965 reviews
Cleanliness: 9.46
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 9.46
Value for Money: 9.46
Food and Beverage: 8.96
Overall Experience: 10
R
Risa • extended_group • jp
10
2026-03-28 • via Nuitee
P
PHILIPPE • couple • fr
8
2026-03-27 • via Nuitee
S
Steve • couple • au
10
Amazing stay with incredible staff
Pros:

The staff were incredible

Cons:

There wasn’t anything we didn’t like

2026-03-27 • via Nuitee
C
corinne • family_with_children • fr
8
Pros:

L'établissement est exceptionnel. Le PDJ est fantastique, les chambres et les équipements sont incroyables et le personnel est au top

Cons:

Cela concerne l'extérieur de l'établissement qui n'est pas terrible et il faut prendre un taxi pour sortir

2026-03-26 • via Nuitee
E
Estelito • couple • ae
10
2026-03-24 • via Nuitee
N
Natashia • solo_traveller • us
10
2026-03-23 • via Nuitee
K
KOJIRO • couple • jp
9
とても良かった
Pros:

ビーチ、プール、朝食などとても良かった。

Cons:

市街地から距離があり移動時間が多い。

2026-03-23 • via Nuitee
안젤로 • extended_group • kr
8
2026-03-23 • via Nuitee
W
WONKYUNG • extended_group • kr
10
2026-03-22 • via Nuitee
A
Abigail • solo_traveller • us
8
Pros:

Really nice resort, staff helped arrange activities.

2026-03-22 • via Nuitee
H
HANNAH • extended_group • tw
9
2026-03-21 • via Nuitee
M
mark • family_with_children • ca
9
Enjoyed my stay and definitely would come back and recommend it
Pros:

Breakfast was awesome and tons of variety.
Washroom in my room was awesome. Really liked the showers.

Cons:

Not that I didn’t like it but the fitness centre could have more machines, like a bench press and a squat rack. Barbells

2026-03-20 • via Nuitee
P
PHILIPPE • couple • fr
10
2026-03-20 • via Nuitee
P
PHILIPPE • couple • fr
10
2026-03-20 • via Nuitee
I
Imola • couple • ch
9
2026-03-19 • via Nuitee
E
Elizabeth • family_with_children • au
9
Well it’s worth experienced the view is magnificent the sunrise is perfect.
Pros:

The bathroom and the balcony

Cons:

The food in the restaurant Buhi extremely expensive and tasteless.

2026-03-19 • via Nuitee
D
DERREN • couple • gb
9
2026-03-18 • via Nuitee
F
Francis • extended_group • us
10
Pros:

Everything

Cons:

Nothing

2026-03-18 • via Nuitee
E
Eunyoung • extended_group • kr
8
아이들이 어리다면 강추해요 :)
Pros:

아이가 어리다면 여러모로 추천해요 :) 해변도 물이 얕고 잔잔하고 수영장도 그렇습니다 아이들이 뛰놀 작은 정원도 좋고요. 에어컨 이슈가 있었는데 직원분이 두번이나 방문해 결국 고쳐주셨어요 소음 문제시 도움을 요청하면 적극 대응해주십니다
또한 기념품샵 꼭 방문하세요 메이드인 쉐라톤 기념품들이 파는데 질이 좋아요 선물하기 딱 좋습니다

Cons:

누들 코너에 매우 이상한 쉐프가 있었어요 동양인에게만 해산물 고르는걸 빼먹고 대충 만들어서 주거나 제가 고른걸 백인에게 줘버리거나 하는...객실 청소도 세 분 중 한분은 완벽했는데..(마지막 날이라 고마움을 표시못해 아쉽네요) 그분 이전은..3명 투숙인데 뭐든 다 2인용으로 맞춰서 계속 추가 요청을 해야하는 상황이 벌어졌습니다 .

2026-03-16 • via Nuitee
D
Dave • solo_traveller • fr
9
Un îlot de relaxation 😊
Pros:

La vue sur la mer 😊 et tous les équipements pour passer des vacances farniente à la plage 🏖️

Cons:

Un peu loin de la ville et des centres d intérêts historiques. Vétusté de certaines chambres et couloirs au dernier étage. J ai du changer de chambre.

2026-03-16 • via Nuitee