Hanoi Calista Hotel

Hotels
•
Independent
9 (5 reviews)
161 Hang Bong, Hoan Kiem, Hanoi, Hanoi, 100000 , Hanoi , VN
84-24-33633636

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Free reception
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.7
Guests consistently praised the hotel for its exceptional cleanliness and well-maintained rooms.
Service
8.5
The staff's friendliness, helpfulness, and overall service were highly appreciated by guests, with only a few minor complaints.
Location
8.8
The hotel's great location near key landmarks and in bustling areas received positive feedback from guests, enhancing their overall experience.
Room Quality
8.1
Guests enjoyed spacious, comfortable rooms, although a few mentioned minor issues that did not significantly impact their stay.
Amenities
7.6
Satisfactory amenities were provided, with guests appreciating specific features like breakfast options and in-room facilities.
Value for Money
7.1
Mixed reviews on the value offered, with some guests feeling the price was justified by the location while others found it slightly high for the services.
Food and Beverage
7.8
Positive feedback on the breakfast and restaurant services, with only a few suggesting improvements in variety.
Overall Experience
8.6
Most guests had an exceptional overall experience at the hotel, with a high likelihood of recommending it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:52

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance.

Dining Experience
Savor a satisfying meal at the on-site restaurant and join daily complimentary receptions.

Featured Amenities
Benefit from services like dry cleaning, a 24-hour front desk, and a roundtrip airport shuttle.

Located in the heart of Hanoi's Old Quarter, Hanoi Calista Hotel offers proximity to Hoan Kiem Lake and various attractions. Book your stay now!

Important information:

  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 5 reviews
Cleanliness: 8.7
Service: 8.5
Location: 8.8
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.8
Overall Experience: 8.6
M
Martin ABC
8
Hyggeligt hotel med god beliggenhed.
Pros:

Super fint hotel. Fantastisk service. God beliggenhed i udkanten af den gamle by i Hanoi, men gåafstand til alle de centrale seværdigheder inkl. Train Street og Hanoi Hilton (fængslet).

Morgenmaden kan du godt springe over. Den foregår på en nærliggende restaurant.

2025-03-11 • via Nuitee
V
Verified traveler
8
Pros:

Nice hotel, great location, bad breakfast

2025-02-12 • via Nuitee
P
Patricia • friends
10
Pros:

The staff at Calista were so kind and accommodating, excellent week stay, great location, very comfortable, good breakfast, we can highly recommend!

2024-10-19 • via Nuitee
M
Manu • family
10
Pros:

Great location and great staff
Overall a please t stay and better than most hotels around at great prices

2023-01-02 • via Nuitee
M
Manu • partner
10
Pros:

Amazing staff and great rooms right in the heart of the old quarters. The breakfast was just right and the support from Amanda and her team ensured we got great cruise and day trip options. We had booked 2 rooms for multi day including a cruise in Halong bay in between right now around the new year. The rooms were clean and at great rates. The hotel team ensured they took our needs for vegetarian only food and gave some great recommendations for nearby restaurants.

2023-01-01 • via Nuitee