Fairfield by Marriott San Jose Airport Alajuela

Hotels
Fairfield Inn
8.8 (4562 reviews)
Radial Francisco J. Orlich, Plaza Los Mangos , Alajuela City , cr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Rigid customer service
Room quality issues
Limited gym facilities

Categories

Cleanliness
8.51
Several reviews mention clean and tidy rooms, though some highlight aging facilities.
Service
9.48
Staff is frequently described as friendly and accommodating, with one notable complaint regarding rigidity in customer service.
Location
9.52
Great proximity to the airport, with many positive remarks about convenience.
Room Quality
7.97
While rooms are generally clean and spacious, some reviews mention issues with bed quality.
Amenities
8.5
Amenities like free shuttle and breakfast are positively noted, though some wish for better gym facilities.
Value for Money
8.46
General agreement that the hotel provides good value considering the location and services.
Food and Beverage
9.01
Breakfast receives high praise, though some mention room for improvement in variety.
Overall Experience
8.98
Most guests had a very positive experience, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Luxurious Accommodation
Fairfield by Marriott San Jose Airport Alajuela offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, flat-screen TV, and a private bathroom, providing guests with a relaxing retreat after a day of exploration.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at the hotel. The free shuttle service makes transportation hassle-free, while the on-site restaurant and bar offer delicious dining options for a delightful culinary experience.

Prime Location
Situated just 2 km from Juan Santamaría International Airport, the hotel is also close to popular attractions like Poas National Park and Alejandro Morera Soto Stadium. With Parque Viva and Parque Diversiones nearby, guests can easily explore the vibrant surroundings. Book your stay at Fairfield by Marriott San Jose Airport Alajuela for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 4562 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
R
rene couple fr
8
Pratique
Pros:

Emplacement proche de l’aéroport
Pdj excellent chambre confortable

Cons:

La restauration

2026-07-04 via Nuitee
K
Korf couple ca
9
clean, comfortable and convenient
Pros:

drop off and pick up at the airport and I could park my car in a secure lot for up to a week !!!

2026-07-04 via Nuitee
F
FRANCESCO couple cr
9
Pros:

Todo

Cons:

Limpieza de las mesas en el desayuno
En la ducha los dispensadores de acondicionador y jabón líquido estaban vacíos

2026-07-03 via Nuitee
J
Joanne family_with_children us
10
Perfect stay for family before heading back home.
Pros:

Nice staff and clean rooms

Cons:

Clean!

2026-07-02 via Nuitee
P
Pedro Henrique family_with_children br
7
Good if you need to stay close to the airport. Very standard.
Pros:

If you're looking for a place to stay near the airport to adjust for travel logistics, this is a good option. Quite standard as you would expect from a Marriot. Staff was friendlier than average for this type of chain hotel.

Cons:

Like pretty much everything in Costa Rica, quite expensive. Value overall in Costa Rica is not the best. Everything is priced in dollars for the typical american tourist. Not a coincidence you only see americans around. We go to much more expensive destinations, but the sense of value you get is outrageous. We paid the same price for a superb meal in Paris for what you get in the super simple restaurant right across the street from the hotel. Almost laughable... a simple meal was about the same price as the stay in the hotel (which from this lens you could say that the value of Marriott is actually decent).

2026-07-02 via Nuitee
Y
Yvette couple us
8
Clean and conveniently located by airport.
Pros:

We needed an overnight stay near the airport with a shuttle. This facility met all those requirements, and being a flagged hotel, we knew what to expect. It was clean and convenient.

Cons:

We chose this hotel because they have a shuttle. Since SJO is renovating, many things, including hotel shuttle pickup, is relocated. We had to call three times to figure out where to be picked up. Once we found it, the shuttle driver left us twice, despite us attempting to flag him down. If the front desk would simply have said," Walk through the parking garage and wait on the road by the garage," we would have avoided paying to get to the hotel.

2026-07-01 via Nuitee
R
Rogelio solo_traveller cr
10
2026-06-28 via Nuitee
J
Juan Antonio couple es
8
Bien, calidad precio
Pros:

Bien, calidad precio

Cons:

Le faltaría un poco de categoría, vamos es un 5 estrellas justito

2026-06-28 via Nuitee
נורית solo_traveller il
6
2026-06-26 via Nuitee
T
Timm solo_traveller za
8
2026-06-26 via Nuitee
R
Rodrigo Alonso solo_traveller mx
4
Desde que entré al lobby me di cuenta de que el hotel no estaba en las mejores condiciones.
Pros:

Tenía expectativas más altas.

Cons:

Desde que entré al lobby me di cuenta de que el hotel no estaba en las mejores condiciones. Después de recibir mi llave y hacer el check-in, caminé hacia mi cuarto y noté que las instalaciones no estaban limpias; incluso me asomé al gimnasio y estaba todo desordenado. Al llegar a mi habitación, me di cuenta de que estaba justo detrás del estacionamiento, por lo que la luz de los coches al estacionarse era muy molesta. Además, al ser un hotel cerca del aeropuerto, hay gente entrando y saliendo durante toda la noche. Se escucha el constante ruido de las puertas abriéndose y cerrándose, e incluso lo que sucede en las habitaciones aledañas. No lo recomiendo en absoluto, además de que el precio es sumamente alto para la mala experiencia que ofrecen

2026-06-25 via Nuitee
T
Tim couple cr
5
Unfortunately I was disappointed this time.
Pros:

Love the property. I always stay here and I refer many of my guests to stay here.

Cons:

It was $170+ for one night. I stay here a lot and it’s usually $100 a night so I didn’t even look at the price. The desk person said it was because I booked last minute and it was priced on occupancy. I understand dynamic pricing but would think they would take care of me when I questioned it since I am a frequent customer and recommend so much business to them. Also the customer service in the breakfast was terrible. I felt like I was a burden to them. This was surprising too. Of course, need to take better care of their clients if they want the return business so I’ll evaluate that when booking a room next time.

2026-06-24 via Nuitee
H
Haskayne solo_traveller cr
10
Passing through.
Pros:

Super friendly staff, everything is clean. Nice temperature throughout the building. Beds are comfortable.

Cons:

No World Cup on the TV's in the rooms.

2026-06-24 via Nuitee
G
Gabriel Vasquez solo_traveller co
10
Pros:

Excelente todo

2026-06-23 via Nuitee
S
Sfez solo_traveller fr
9
2026-06-22 via Nuitee
C
Casey Lynn couple us
9
Convinient, great breakfast, clean, would stay again
Pros:

Great shuttle service, great complimentary breakfast, very clean room, good place to stay for a night before you fly or when you first arrive

Cons:

Shower pressure pretty low and shower door opens the wrong way and water sprays all over the bathroom floor when you get inside

2026-06-22 via Nuitee
F
Fadwa couple cr
9
2026-06-22 via Nuitee
V
Victor solo_traveller us
9
2026-06-22 via Nuitee
C
Conrad couple gb
8
Efficient & Convenient
Pros:

Plenty of good standard fayre.

Cons:

The airport transfer bus is getting a little tired.

2026-06-17 via Nuitee
A
Aldo couple mx
8
2026-06-17 via Nuitee